2014 RAM 2500 Complaints

I HAVE A 2014 RAM 2500. WHEN AT A STOP WITH THE DEFROST ON AND THE VEHICLE IS REGENING I GET THE DIESEL EXHAUST SMELL. I UNDERSTAND WHILE DEFROST IS ON, IT IS PULLING IN FRESH AIR. I TOOK IT TO DODGE AND THEY CAN NOT FORCE REGEN THE TRUCK. SO I TOOK IT TO ANOTHER SHOP, AFTER PUTTING OVER 300 MILES ON THE TRUCK. WHILE MAKING CIRCLES AROUND THE DEALER TO TRY AND GET IT TO ACT UP. THE OTHER SHOP DID A DESOOT. INSTANTLY YOU GET THE SMELL IN THE TRUCK. THEY KEPT THE TRUCK OVER NIGHT AND SMOKED THE FULL EXHAUST SYSTEM. FOUND A MINOR LEAK AT THE TAIL PIPE CLAMP. THEY WHERE UNABLE TO FIND ANY OTHER LEAKS. TOOK IT BACK TO DODGE AND THEY DID A DESOOT ALSO AND NOTICED THE SMELL. THE SMELL WAS NOT AS STRONG AS IT HAS BEEN FOR ME AND MY FAMILY. A DESOOT IS NOT A FULL REGEN CYCLE. SO I WOULD IMAGINE THE SMELL WILL NOT BE AS STRONG. DODGE WAS UNABLE TO FIND ANY LEAKS BUT ACKNOWLEDGES THE SMELL. DODGE WAS GOING TO REPLACE THE EGR AND CHRYSLER CARE CALLED THEM AND TOLD THEM NO. THAT THE SMELL IS NORMAL AND THERE IS NOTHING THEY CAN DO. CHRYSLER CARE THEN TOLD THEM IF CUSTOMER SMELLS THE FUMES JUST TURN OFF THE DEFROSTER. I HAVE DRIVEN MANY CHEVY'S AND FORDS FOR WORK PURPOSES AND NEVER HAVE I SMELLED EXHAUST DURING REGEN. THE ENGINEER THAT STOPPED ALL WORK ON MY TRUCK ALSO STATED IT IS JUST PHYSICS. WHEN IN REGEN MODE AND YOU COME TO A STOP THERE IS NO PRESSURE FORCING THE ADDITIONAL BACK PRESSURE OUT. SO I MANAGED TO SAVE UP AND PURCHASE MY FIRST NEW $65,000 TRUCK JUST TO POISON MY FAMILY WITH EXHAUST FUMES.

WHILE DRIVING AT 60 MPH, THE TRUCK BEGAN SHAKING VIOLENTLY AND IT WAS EXTREMELY DIFFICULT TO STEER. ONCE I REDUCED MY SPEED DOWN TO ABOUT 30 MPH THE TRUCK CAME UNDER CONTROL AGAIN. THIS HAS NOW OCCURRED ON THREE SEPARATE OCCASIONS. I HAD IT INTO A DEALERSHIP THE FIRST TIME AND THEY FOUND NOTHING. GOING IN TO A DIFFERENT DEALERSHIP TOMORROW AS THERE IS SOMETHING WRONG. THIS IS A DEFINITE SAFETY ISSUE.

AFTER LETTING UP ON THE ACCELERATOR FOR A MOMENT, THEN ATTEMPTING TO ACCELERATE, THERE IS NO THROTTLE RESPONSE FOR 1-2 SECONDS. IN CONDITIONS SUCH AS CHANGING LANES INTO FASTER TRAFFIC, OR PULLING OUT INTO TRAFFIC FROM A SLOW ROLL, THE VEHICLE DECELERATES OR FAILS TO ACCELERATE, CAUSING A HAZARD TO ONCOMING TRAFFIC. THIS ISSUE IS EASILY DEMONSTRATED WHILE DRIVING BY MOMENTARILY REMOVING YOUR FOOT FROM THE ACCELERATOR PEDAL, THEN IMMEDIATELY ATTEMPTING RAPID ACCELERATION AS IF PULLING INTO A FASTER MOVING LANE OF TRAFFIC. THIS "DEAD PEDAL" BEHAVIOR HAS BEEN WELL DOCUMENTED BY NUMEROUS OWNERS OF LATE MODEL RAM 2500/3500 WITH CUMMINS DIESEL ENGINES.

THE INTEGRATED BRAKE CONTROL SYSTEM DOES NOT APPLY ENOUGH BREAKING POWER TO THE TRAILER. I HAVE TRIED SETTING THE GAIN FROM 0 TO 10. I HAVE USED THE MANUAL TRAILER BREAK CONTROL AND HAD THE SAME RESULTS. I CAN HEAR THE TRAILER BREAKS ENGAGE AT SLOW SPEED BUT THIS DOES NOT APPLY ENOUGH BRAKING POWER. THE TRAILER BREAKS HAVE BEEN CHECKED AND ARE GOOD. THE TRAILER HAS ALSO BEEN CONNECTED TO ANOTHER VEHICLE AND THE BRAKES WORKED AS DESIGNED.

TL* THE CONTACT OWNS A 2014 RAM 2500. AFTER HITTING A BUMP IN THE ROAD AT APPROXIMATELY 60 MPH, THE VEHICLE SWERVED FROM LEFT TO RIGHT AND SHOOK UNCONTROLLABLY. THE FAILURE RECURRED MULTIPLE TIMES AND AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS UNABLE TO BE REPAIRED DUE TO MODIFICATIONS TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE JERKED BEFORE ACCELERATING. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED MULTIPLE TIMES BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,770.

FACTORY INSTALLED TRAILER BRAKE CONTROLLER ON THE HIGHEST GAIN SETTING ONLY SLOWS TRUCK AND TRAILER MINIMALLY. AFTER MARKET BRAKE CONTROLLERS DO A MUCH BETTER JOB.

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

IN THE 2014 RAM 2500 THE STEERING DRAG LINK NUT THAT ADJUST THE STEERING WHEEL COMES LOOSE AND WILL OVER TIME CAUSE THE STEERING WHEEL TO LOOSE ITS POSITION FROM CENTER. THE STEERING LINK IS BADLY DESIGNED AND ALLOWS FOR THE STEERING TO GO OFF CENTER CAUSING THE TRUCK TO TURN VERY HARD RIGHT, TO COMPENSATE THE STEERING WHEEL NEEDS TO BE HELD IN THE 10-11 O'CLOCK POSITION TO DRIVE THE VEHICLE STRAIGHT. THE STEERING AND ALIGNMENT CAN STRAIGHTEN THE WHEEL, BUT OVER TIME THE LOCK NUTS COME LOOSE AND THE TRUCK WILL TURN HARD RIGHT. THE DEALERSHIPS DO NOT KNOW HOW TO FIX T THE PROBLEM AFTER SEVERAL SERVICE APPOINTMENTS AND RAM CUSTOMER CARE DOESN'T KNOW ABOUT THIS PROBLEM AND ARE NON RESPONSIVE TO THE ISSUE. THIS PROBLEM HAS BEEN GOING ON FOR ~10K MILES.