2017 RAM 2500 Complaints

C0020-01 code, ABS control pump and electrical failure. This is second time since purchasing this truck new in 2017 that this has occurred. Parts are now on national back order with Ram taking no responsibility on covering costs of replacemenf on an item that shouldn’t be failing multiple times in the life of a vehicle. This is an ongoing problem with MANY Ram owners.

The contact owns a 2017 Ram 2500. The contact stated while driving 40–65 MPH, there was an abnormal chiming sound detected. The ABS warning light and service electronic braking system warning lights were illuminated and displayed. The contact called the local dealer, where an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 113,000.

Intermittent “service ABS system” light on dash resulting in loss of ABS, cruise control, park-sense, and 4x4. No amount of troubleshooting from a reputable diesel mechanic has been able to fix this. From what I have read online this is a very common issue and the truck likely needs an HCU/ABS module

ABS/ELECTRONIC BRAKING SYSTEM The service ABS/electric braking system /traction control lights and warning began to come on intermittently a couple months before taking it in for service. It was sporadic at first but eventually became more prevalent. This was unsafe as it would happen going on the highway at highway speeds pulling a trailer and the ABS would disable- as well as the cruise control and also the traction control. This could have caused a serious accident and put myself and family in danger. This was verified by the dealership- Junction Chrysler Dodge- the vehicle trouble code was C0020-01-ABSpump motor control General electrical failure. ABS/HCU were replaced.

For the second time, my truck is repeatedly having "Service electronic braking system" message appear and disappear constantly while driving. This is mixed with "Service ABS system" message that also repeatedly pops up with a audible ding. The warning lights for traction control and ABS repeatedly turn on and off as well. This happens over and over the entire time while driving. We were on a family trip with our 1 year old when this started again most recently. We had to turn back around, drive home and swap trucks and everything in them as we can not have potential brake failure with our 1 year old in the vehicle. The trucks has just over 51,000 miles and this is the second time this has happened. The first time the truck was under warranty, so it was "fixed" by the dealer. I am no longer under warranty. The part to replace is unavailable online, and from what I am reading may be on a national back order with the dealers (I left a message with my dealer who fixed this last time under warranty- have not received a return phone call yet) The last time this was fixed I was told it was the ABS HCU which was replaced. I have looked this up since and learned that this is a known/common issue for the 2017-2018 HD Rams.

ABS HCU braking system failure common problem on these trucks but no safety recall. All these trucks have the same problem but no recall.

2017 Ram 2500 the Antilock braking system failed resulting in erratic brake pedal at times difficult to stop. bought replacement parts online, had them installed, had same issue. then took it to the local dealer, they have had the truck for a week now, replaced all brakes, rotors, pads, master cylinder, still same issue, they think it's the ABS pump that I bought at the dealer two weeks ago. same with the module. now I am hearing possibly late June for good parts. I can't drive the truck in its current condition, I am spending $ 300.00 a week for a rental. this is unbelievable that they can't provide safe parts for the trucks. just plain nuts, please help

ABS/Traction control unit disabled (light on). diagnosed by dealer in October of 2023 as ABS pump and module as bad. No part available from dealer (dealer only part and ETA of 3/24). Advised to park truck until part came in 6 months. Called Dodge customer care on 5/2 to ask for update. was told no part available and no ETA in the future. I am driving an unsafe vehicle due to faulty brake system dealer can't/won't fix.

TPMS light came on and will not reset. As a result I have lost the ability to engage the 4x4 system. The front axle actuator is electrically controlled and will no longer engage.

ABS and traction control light came on intermittently at first, now they are constantly on. I have lost cruise control as a result.