2014 RAM 2500 Complaints

TL* THE CONTACT OWNS A 2014 RAM 2500. WHEN IT RAINED, WATER SEEPED INTO THE REAR CENTER OF THE CAB AND MOLD DEVELOPED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER ENTERED THE VEHICLE THROUGH THE THIRD BRAKE LIGHT AND THAT THERE WAS NO SEAL. THE VEHICLE WAS REPAIRED; HOWEVER, IT DEVELOPED MOLD AND PRODUCED AN ABNORMAL ODOR. THE CONTACT HAD THE VEHICLE TESTED THAT RESULTED IN A DIAGNOSIS OF OVER 22,000 MOLD SPORES. THE FAILURE MILEAGE WAS 19,376.

THE ELECTRICAL SYSTEM ON THIS TRUCK HAS FAILED MULTIPLE TIMES. THIS HAS ONLY HAPPENS WHILE DRIVING; NEVER AT REST/IDLE. HERE'S A LIST OF WHAT SHUTS OFF: EVIC, AC/HEAT, WIPERS, RADIO, NAV, PERHAPS MORE. IT HAS HAPPENED 20+ TIMES. I HAVE A VIDEO OF IT TOO. I BOUGHT THIS TRUCK CPO FROM A RAM DEALER WITH 15968 MILES ON 2-JUN-15. ELECTRICAL PROBLEMS BEGAN FOR ME (MORE ON THIS LATER) ON 21-JUNE-15 OR ~16400 MILES. SERVICED 9-16-JULY-15 = "TECH FOUND STORED VOLTAGE CODES. VEHICLE WAS SITTING FOR SOME TIME. TECH RESET AND CLEARED CODES. TECH CHECK (SIC) CHARGING SYSTEM. CHARGING AS DESIGNED. OPERATING AS DESINGED." ELECTRICAL PROBLEM CONTINUED AND CHECK ENGINE LIGHT REMAINED ON UNTIL NEXT SERVICE 28-JUL UNTIL PICK UP 4-AUG-15. "TECH WAS UNABLE TO CONFIRM CONDITION. NO CODES IN SYSTEM FOR VOLTAGE ISSUES. NO UPDATE REGARDING ISSUE." ALL OK ON PICK-UP OF TRUCK, BUT CHECK ENGINE LIGHT CAME BACK ON AFTER DRIVING 2 MILES. I WAS TOLD TO TAKE IT BACK TO SERVICE DEPARTMENT OF THE DEALERSHIP THAT SOLD ME THE TRUCK. I DROPPED THE TRUCK OFF AT SELLING DEALERSHIP ON SAT, 8-AUG. BEFORE THAT DROP OFF, I CHECKED THE NAV SCREEN TO SEE WHAT THE "HOME" ADDRESS WAS STORED AS. I GOT IN TOUCH WITH THE PREVIOUS OWNER (GOT HIS INFO ON GOOGLE FROM ADDRESS). HE SAID THAT HE HAD THE EXACT SAME ISSUE WITH THE ELECTRICAL SYS. HE TOLD ME THAT THE DEALERSHIP WAS UNABLE TO FIX/DIAGNOSE IT. THIS IS WHY HE GOT RID OF IT. AS OF 7-AUGUST-2015, I HAVE HAD THE TRUCK FOR 67 DAYS. OF THESE 67 DAYS, THE CHECK ENGINE LIGHT HAS BEEN ON FOR 33 DAYS AND IT HAS BEEN IN THE SHOP ANOTHER 16 DAYS!! I AM CONCERNED BECAUSE I AM UNAWARE IF THIS WILL IMPACT THE ENGINE OR OTHER SYSTEMS. IF THE ENGINE FAILS, THIS WILL LIKELY LEAD TO A CRASH. I HAVE PHONED THE SERVICE DEPARTMENTS OF OTHER DEALERS AND WAS TOLD THAT MY CONCERN IS A VALID ONE.

WHEN I START FROM A DEAD STOP OR WHEN PULLING OUT IN TRAFFIC AND HAVE TO LET OFF THE ACCELERATOR AND THEN IMMEDIATELY ACCELERATE AGAIN. THE ENGINE WILL STALL ALMOST TO THE POINT THAT THE TRUCK STOPS. IT HAS STALLED TO THE POINT THAT ON COMING TRAFFIC HAS HAD TO STOP OR HIT ME. I HAVE TAKEN IT TO THE DEALERSHIP, THEY KEPT IT SEVERAL DAYS. AND THEY SAID THE ENGINEERS AT CHRYSLER SAID NOTHING IS WRONG WITH IT. BUT THE SERVICE TECH RODE AROUND TOWN WITH ME WANTING TO SEE WHAT WAS GOING ON. IT DONE IT EVERY TIME, HE TOLD ME THAT HE HAD NEVER SEEN OR HEARD OF THAT. AND THAT THE STALL WAS EXTREMELY DANGEROUS AND HE COULDN'T SEE WHY THE ENGINEERS AT CHRYSLER WOULDN'T TRY TO AT LEAST COME DOWN AND TAKE A LOOK FOR THEMSELVES. HE SAID THAT THE PROBLEM WOULD GET SOMEONE HURT OR EVEN KILLED. I WENT AS FAR AS TO TALK TO A CUMMINGS SPECIALIST WITH CUMMINGS AND HE TOLD ME THE COMPUTER IN THE TRUCK WAS BAD, AND IF THEY WOULD REPLACE IT, THAT THE PROBLEM WOULD GO AWAY. I TALKED TO THE SERVICE DEPT AT THE DEALERSHIP AND TOLD THEM. THEY RELAYED THE INFO TO THEIR ENGINEERS AND THEY SAID IF I WANTED TO BUY A NEW COMPUTER FOR MY TRUCK THEY WOULD SALE ME ONE. BUT THEY COULD NOT FIND ANY REASON TO REPLACE IT AND THAT THE STALL WAS A BOGUS CLAIM AND IF I DIDN'T LIKE THE WAY MY TRUCK ACTED , THEN I NEEDED TO BUY ANOTHER ONE. REALLY PISSED ME OFF. SO I DID GO AND PICK ANOTHER TRUCK BECAUSE OF THIS. AND WHEN IT CAME DOWN TO THE FINAL PRICE, THE DEALERSHIP WAS GOING TO CHARGE ME $3000 FOR A NEW COMPUTER. THEY SAID IT WOULD NEED TO BE REPLACED. SO A TRUCK WITH LESS THAN 10K ON IT AND A FULL WARRANTY MEANS NOTHING TO THEM. SO I STILL HAVE THE TRUCK AND IT STILL HAS THE SAME STALL AND IT HAS ALMOST CAUSE ME TO GET HIT AT LEAST 5-6 TIMES A WEEK. IT HAS GOTTEN TO THE POINT THAT I ANTICIPATE IT AND CAN KEEP OUT OF TRAFFIC. MOST OF THE TIME.

SERVICE AIRBAG SYSTEM LIGHT COMES ON CONSTANTLY. I HAVE TAKEN IT TO THE DEALER AND THEY CANNOT FIND AN ISSUE. IT IS NOT ONLY ANNOYING, BUT FLAT OUT SCARES ME TO THINK THAT THE AIRBAGS COULD INADVERTENTLY DEPLOY, OR FAIL WHEN NEEDED. THERE IS NO RECALL ON THE VEHICLE, NOR CAN THE DEALER MAKE HEADS OR TAILS OF THE ISSUE.

WHILE ACCELERATING FROM A STOP OR DRIVING AT SLOWER SPEEDS, RELEASING AND THEN RE APPLYING THE ACCELERATOR, THERE IS A FEW SECOND DELAY BEFORE THE ENGINE WILL RESPOND. ITS NOT USUALLY A BIG DEAL BUT IF THERE COMES A TIME WHEN QUICK THINKING AND A HEAVY FOOT CAN GET YOU OUT OF A BIND, IT WONT HAPPEN. THE "DEAD PEDAL" DELAY IS UGLY AND HAS POTENTIAL TO CAUSE PROBLEMS FOR DRIVERS.

THE IGNITION MODULE ON BOTH OF MY FOREMAN'S VEHICLES HAVE GONE OUT AROUND THE SAME TIME PERIOD. ONE OF THEM WAS LEFT STRANDED FOR TWO HOURS IN 110 DEGREE WEATHER AS THE TRUCK FAILED TO START. BOTH TRUCKS WERE AROUND 50,000 MILES AND WERE PAST THEIR FACTORY WARRANTY FOR PARTS. BOTH OF THESE TRUCKS WERE PURCHASED NEW IN APRIL OF 2014. I BELIEVE THIS IS MORE THAN COINCIDENCE. THESE REPAIRS ARE GOING TO COST MY COMPANY THOUSANDS OF DOLLARS.

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE DRIVING 70 MPH, THE PASSENGER SIDE SEAT BELT UNLATCHED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 09/21/15*LJ UPDATED 11/27/2017*CN

WHEN ACCELERATING THEN LETTING OFF ACCELERATOR FOR A BRIEF MOMENT THEN TRYING TO RE-ACCELERATE THERE IS NO RESPONSE / DEAD PEDAL DELAY FOR 2 SECONDS THEN THE TRUCK WILL ACCELERATE. VERY DANGEROUS IN TRAFFIC SITUATIONS. DEALER IS AWARE OF PROBLEM AND CAN DUPLICATE ALL THE TIME. NO SOLUTION AT THIS TIME.

THIS IS REGARDING THE 6.7L CUMMINS ENGINE. THROTTLE LAG FROM A DEAD STOP SUCH AS MERGING INTO TRAFFIC OR CROSSING A ROAD IS DANGEROUS. THIS LAG COULD VERY WELL CAUSE ME TO GET REAR ENDED OR BROAD SIDED. THERE IS ALSO VERY SIGNIFICANT LAG AFTER THE GAS PEDAL HAS BEEN RELEASED AND THEN PRESSED ONCE AGAIN. AN EXAMPLE IS WHEN SLOWING DOWN WHEN APPROACHING A SLOWER CAR AND THEN CHANGING LANES AND PRESSING AND ACCELERATING TO GO AROUND THE VEHICLE.

I WAS IN A LEFT TURN LANE WAITING FOR ONCOMING TRAFFIC TO PASS BEFORE COMMITING TO MY TURN AT A STOP. I GRADUALLY DEPRESSED THE ACCELERATOR TO MAKE THE LEFT TURN. THE TRUCK ROLLED FORWARD AT A RATE OF ABOUT 1MPH. WITH ONCOMING TRAFFIC APPROACHING, I THEN FULLY DEPRESSED THE ACCELERATOR PEDAL WITH NO RESULTS. THERE WAS NO CHANGE IN RPM, NO CHANGE IN ACCELERATION, OR SPEED FOR AN ESTIMATED 3 SECONDS. THE TRUCK THEN SLOWLY ACCELERATED AND I NARROWLY MISSED BEING T-BONED BY ONCOMING TRAFFIC. THIS UNSAFE CONDITION WILL ALSO HAPPEN DURING HIGHWAY SPEEDS AFTER RETURNING THE PEDAL TO THE IDLE POSITION AND THEN ACCELERATING TO PASS TRAFFIC OR ENTER ANOTHER LANE. I HAVE LOST 10-20MPH AT HIGHWAY SPEEDS WITH MY FOOT FULLY DEPRESSING THE PEDAL. THERE SEEMS TO BE A TOTAL DISCONNECT AT TIMES BETWEEN THE ACCELERATOR PEDAL POSITION AND ENGINE RPM'S/POWER. I WOULD ESTIMATE THE OCCURRENCE OF THIS ISSUE AT 10-15% OF ACCELERATOR INPUTS. THE TRUCK NOW HAS JUST OVER 9,000 MILES AND THIS HAS HAPPENED NUMEROUS TIMES, SOME NEARLY CAUSING AN ACCIDENT.