2014 RAM 2500 Complaints

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED INDEPENDENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED TO DEACTIVATE THE CRUISE CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE BRAKE PEDAL SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT A LOAD NOISE WAS PRESENT COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRACK ARM ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 18,000.

3RD BRAKE LIGHT SEAL LEAKS WATER DURING RAIN THAT LEAKS INTO REAR CAB UNDER HEADLINER, DOWN SIDES OF INTERIOR WALL, AND ONTO FLOOR AND POOLS ON FLOOR AND UNDER REAR SEAT. *TR

I BOUGHT A 2014 RAM 2500 IN NOVEMBER OF 2014 WHEN I WENT TO PICK UP THE TRUCK THERE WAS A 2 DAY DELAY BECAUSE OF A BROKEN LOCK ON THE RAM BOX A FEW WEEKS LATER AFTER GETTING LOTS OF RAIN INSIDE THE RAM BOX IT WAS IN THE REPAIR SHOP TO GET ONE SIDE ADJUSTED AND ONE SIDE REPLACED. NEXT IT WENT TO AN AUTO BODY SHOP TO FIX THE PAINT AFTER IT WAS DAMAGED FROM THE REPAIR. AFTER THE FIRST CAR WASH WE HAD TO HAVE A STICKER MADE THAT CAME OFF BECAUSE IT WAS NOT A RAM PART BUT PUT ON BY A DEALER WHERE THE TRUCK CAME FROM. A COUPLE WEEKS GOES BY TO HAVE THE CRUISE CONTROL BUTTON FAIL SO BACK IN THE SHOP FOR A NEW SWITCH. JUST WHEN I THOUGHT ALL WAS GOOD. LAST WEEK I WAS DRIVING AT A SLOW RATE OF SPEED UP A GRAVEL DRIVEWAY AND THE TRUCK BEGAN TO JUMP VIOLENTLY AND MADE A CRAZY LOUD NOISE AFTER HAVING IT TOWED TO THE DEALER THEY FOUND THE TRANSMISSION MOD FAILED AND CAUSED FIRST GEAR TO BLOW OUT. IT IS NOW SITTING AT THE DEALERSHIP WAITING TO HAVE A NEW TRANSMISSION PUT IN IT AT ONLY 2000 MILES. NEEDLESS TO SAY I HAVE NO FAITH LEFT IN THIS TRUCK! *TR

BOUGHT A NEW RAM 2500 4X4. AFTER I BOUGHT THE TRUCK I NOTICE THE TRUCK LEANED TO THE RIGHT. TOOK IT BACK TO THE DEALERSHIP 7 DIFFERENT TIMES. TRUCK IS STILL NOT FIXED AND THE DEALER SAID THE THAT IS NORMAL. THAT IS [XXX]. PAY $50000.00 FOR A TRUCK AND NO ONE WILL FIX THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE CAUGHT FIRE WHICH INITIATED UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE OUT ON THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FIRE WAS UNKNOWN. PRIOR TO THE FAILURE, THE VEHICLE DISPLAYED AN ERROR MESSAGE STATING TO CHECK THE FUEL SYSTEM. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 25,000.

2500 HD OUTDOOR EDITION, 2014. I PURCHASED THIS TRUCK WITH 7 MILES. AT 371 MILES THE BRAKE SENSORS WERE STAYING ENGAGED AND I HAD A THICK LAYER OF BRAKE DUST COATING THE RIMS AND BURNING BRAKES. THE PASS. SIDE DASH WAS FALLING APART AND THE CARPET WAS SHREDDING ON THAT SIDE ALSO. THEY ADJUSTED THE SENSORS TO READ THE SAME PRESSURES INSIDE AND OUTSIDE OF THE BRAKE DRUM. RESET AND REPROGRAMMED MANY COMPUTER SENSORS. THEN MY KEY FOB QUIT WORKING, REAR SLIDING WINDOW AND TIRE MONITOR SYSTEMS ALL STOPPED WHILE I WAS TRAVELING THE MOUNTAIN PASS AT 75 MPH. FROM SEPT, 14, 14, WHEN I UNLOCK THE TRUCK WITH THE KEY EVERY ALARM GOES OFF AND WILL NOT SHUT OFF UNTIL I START THE TRUCK. I COULD NOT GET THE DEALERSHIP TO ORDER MY PARTS OR FIX MY TRUCK SO, IN JANUARY I GOT AN ABS RECALL AT THIS POINT I CALLED CHRYSLER CORP AND FILED A CONSUMER COMPLAINT WITH THEIR REPAIR TEAM. THEY CONTACTED THE DEALERSHIP WITH MY CONCERNS. SINCE, THEY HAVE CHANGED/RESET ALMOST EVERY SENSOR IN THIS VEHICLE. FROM THE NAVIGATION SYSTEM, THE RADIO SYSTEM, THEY ABS ETC. KEY FOB BAD STILL, (3FIXES). COMPUTER STILL MALFUNCTIONING BADLY (6TH, FIX). THE LOCKING UNIT WENT OUT OF THE SIDEBOX TOOLBOXES, THE DRIVER DOOR CONTROL PANEL WENT OUT. ODOMETER READS OUT AT 12 MILES OVER FOR EVERY 28 TRAVELED. I HAVE DOCUMENTATION AND RECORDS FOR 7100 MILES, ODOMETER READS OVER 12,000. CHRYSLER CORP. HAS BEEN INVOLVED SINCE JAN 2015 BUT REFUSE TO ALLOW ME TO SPEAK WITH ANYONE WITH AUTHORITY TO DISCUSS LEMON LAWS. SAY NO SUCH DEPARTMENT EXISTS. IT GOES BACK IN MON. 2-16-15 FOR YET ANOTHER ROUND OF REPAIRS. *TR

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. WHILE WAITING AT A TRAFFIC LIGHT, FUEL FUMES EMITTED INTO THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

THERE WAS NO ACCIDENT THANKFULLY. I TOOK MY TRUCK TO A DEALERSHIP BECAUSE IT WAS SHIFTING HARD. I TOOK IT IN TWICE AND BOTH TIMES THE DEALERSHIPS WOULDN'T EVEN LOOK AT IT. THEY PLUGED IT IN TO THEIR COMPUTERS AND TOLD ME IT NEEDED AN UPDATE. FINALLY ONE DAY I RAISED CANE ABOUT IT AND THEY KEPT IT AND FOUND THAT THE TORQUE CONVERTER WAS BAD. THEY REPLACED IT AND THE PUMP IN THE TRANSMISSION. THAT TOOK TWO WEEKS. I DROVE IT 5 DAYS AFTER THAT AND THE TRUCK GOT STUCK IN FIRST GEAR AND THEN NATURAL AND WOULD NOT MOVE. I TOOK IT BACK AND THEY REPLACED THE PUMP AGAIN. THEY TEST DROVE IT AND IT THREW A BEARING IN THE TRANSMISSION. NOW THEY HAVE HAD IT FOR A MONTH AND IT IS STILL NOT FIXED AND THEY REFUSE TO PUT A NEW TRANSMISSION IN IT. I ONLY HAVE 27000 MILE ON IT NOW. IT IS A NEW 70,000$ TRUCK WITH A HALF WAY REBUILT TRANSMISSION. AND I STILL DO NOT HAVE MY TRUCK.

WHILE TOWING A TRAVEL TRAILER, ACCELERATOR WAS APPLIED TO ALLOW ME TO PASS SOME SLOW SEMI'S. THERE WAS NO RESPONSE FROM THE ACCELERATOR AS I HELD IT DOWN FOR ABOUT 10 SECONDS. EXHAUST BRAKE ENGAGED!! IT WASNT EVEN ON!! HOWEVER, I HAD THE CRUISE CONTROL ON BUT NOT ENGAGED. I QUICKLY ENGAGED THE RESUME FEATURE AND USED THE ACCELERATE FUNCTION OF THE CRUISE CONTROL TO SPEED UP TO AVOID AN ACCIDENT. THIS HAS HAPPENED ON MULTIPLE OCCASIONS BUT THIS BY FAR THE SCARIEST. ALSO THE EXHAUST BRAKE ENGAGES WHEN NOT EVEN ON AT RANDOM COASTING TIMES WHEN NOT HAULING ANYTHING. IT IS VERY DANGEROUS TO NOT BE ABLE TO CONTROL A BIG TRUCK DUE TO THESE GLITCHES. ALSO TWO OF THESE FIRESTONE TIRES HAVE WORN BALD AT 18000 MILES. ACCELERATOR HAS NO RESPONSE WHEN A QUICK STOP AND GO TRANSITION IS APPLIED.

TL*THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THE REAR TIRES HAD A REQUIRED PRESSURE OF 80 PSI, AND THE FRONT TIRES REQUIRED A PRESSURE OF 65 PSI DESIGNED SPECIFICALLY FOR HAULING. HOWEVER, THE VEHICLE WAS NOT USED FOR HAULING AT ALL TIMES. THE CONTACT STATED THAT WHEN THE VEHICLE WAS NOT USED FOR HAULING, THE OVER INFLATED TIRES BOUNCE, CAUSING THE TIRE MONITORING SYSTEM TO ILLUMINATE. THE MANUFACTURER ADVISED THAT THE TIRE PRESSURE WAS UNABLE TO BE ALTERED SINCE THAT WAS HOW THE VEHICLE WAS DESIGNED. THEREFORE, THE DEALER WAS UNABLE TO CORRECT THE TIRE PRESSURES. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS NOT AVAILABLE. ## VIN FAILED ## DODGE RAM 25000 ##