2014 RAM 2500 Complaints

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON THREE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED. THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

TL*THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM EMITTED A LOUD ABNORMAL NOISE AND FAILED TO ACTIVATE. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DIVERTER BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE TRAVELING ON MILLED PAVEMENT AT 60MPH THE TRUCK HIT A BUMP AND BEGAN TO 'DEATH WOBBLE' CAUSING THE FRONT AXLE TO MAKE CONTACT WITH MULTIPLE SUSPENSION PARTS. THE TRUCK CONTINUED TO WOBBLE VIOLENTLY AS I SLOWED, ONCE I HIT 30MPH THE TRUCK STOPPED WOBBLING. THE TRUCK EVER SINCE HAS HAD A HIGHWAY SPEED VIBRATION THAT SHAKES THE WHOLE CAB AND SEATS. I PHOTOGRAPHED AREAS OF CONTACT 1. FRONT DIFFERENTIAL COVER MADE CONTACT WITH THE TRACK BAR MOUNT. 2. TRACKBAR ON PASSENGER SIDE MADE CONTACT WITH SPRING HOLDER. 3 PASSENGER SIDE TRAILING ARM MADE CONTACT WITH THE FRAME. DEALERSHIP IMMEDIATELY STATED THERE WAS NO DEFECT WITH THE TRUCK, AND RELUCTANTLY CHANGED THE STEERING STABILIZER. THE TRUCK CONTINUES TO VIBRATE AND AFTER A SWAP OF ALL FOUR FIRESTONE TIRES UNDER WARRANTY THE VEHICLE STILL HAS A VIBRATION THAT RAM REFUSES NOW TO WORK ON. I HAVE INSPECTED THE DRIVESHAFTS MYSELF AND VIDEOED WHAT APPEARS TO BE ABOUT 1/8'' RUNOUT AND THE DEALERSHIP STATED IF I ATTEMPTED TO HAVE THE DRIVESHAFT INSPECTED BY A 3RD PARTY MY WARRANTY WILL BE VOIDED. THE VEHICLE HAS BEEN IN THE SHOP ABOUT 48 DAYS SINCE AUGUST AND HAS NOT BEEN FIXED. *TR

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE DRIVING 55 MPH, THE ENGINE TURNED OFF AND THE "PUT VEHICLE IN PARK" WARNING LIGHT FLASHED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS NOT SHIFTING GEARS PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TCM FLASH NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,787. UPDATED 04/10/15*LJ

TL*THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CHECK ENGINE AND THE DIESEL EXHAUST FLUID WARNING LIGHT ILLUMINATED AS THE VEHICLE DECELERATED TO 5 MPH. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,152.

TIRE SENSOR SYSTEM GOES OFF ALL THE TIME AND THEN RESETS AFTER AWHILE. NO CERTAIN SPEED OR TIME. *TR

TL*THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE DIESEL EXHAUST FLUID WARNING LIGHT AND A WARNING MESSAGE ADVISING THE CONTACT TO SEE THE DEALER ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DUPLICATE THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE TEMPERATURE GAUGE ON THE DRIVER'S SIDE MIRROR FAILED TO OPERATE IN COLDER TEMPERATURES. THE DEALER DIAGNOSED THAT THE TEMPERATURE SENSOR FAILED AND MADE THE NECESSARY REPAIRS. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

WENT TO ACCELERATE WHEN THE GAS PEDAL WENT TO THE FLOOR STUCK AND REACHED SPEEDS 110 MPH, HIT THE BRAKES THINKING I HIT CRUISE CONTROL, RELEASED BRAKE ONLY TO SEE THAT IT DID NOT SLOW DOWN, HIT THE BRAKES AGAIN AND PUT IN NEUTRAL TWICE, DID NOT WANT TO TURN OFF KEY AT THAT TIME BEING ON A BUSY HIGHWAY I-25. THE SECOND TIME IN NEUTRAL IT SHUT ITSELF DOWN BECAUSE RPMS WERE SO HIGH, FINALLY THE PEDAL CAME UP ON ITS OWN. IT WAS FLASHING AT THE TIME THROTTLE SENSOR AND THE RED LIGHTING BOLT. I BROUGHT IT IN AND CODES CAME UP, I WAS TOLD THE CODE CAME UP FOR BRAKES AS THEY SAID IT WAS DUE TO ME DRIVING WITH TWO FEET, [XXX]. THEY RELEASED THE VEHICLE TO ME SAYING IT WAS SAFE TO DRIVE BECAUSE THEY COULD NOT GET IT TO HAPPEN AGAIN. SO NOW I HAVE TO DRIVE A BRAND NEW VEHICLE WORRYING IF THIS IS GOING TO HAPPEN AGAIN AND WHERE IT MIGHT HAPPEN, ON ONE OF THE COLORADO PASSES, OR IN TRAFFIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TPMS DOES NOT ALLOW SETTING TIRE PRESSURES TO THE RECOMMENDED TIRE SETTING FROM THE TIRE MANUFACTURER WITHOUT TRIGGERING WARNING LIGHT AND NAG SCREEN ON STARTUP. CONSTANT WARNING LIGHT AND NAG SCREEN CORRECTION WILL LEAD TO DRIVER COMPLACENCY, NEGATING THE PURPOSE OF TPMS ALERTING THE DRIVER TO A POTENTIAL PROBLEM WITH THE TIRES. TPMS REQUIRED OVER INFLATION RESULTS IN POTENTIAL LOSS OF VEHICLE CONTROL DUE TO LOSS OF TRACTION. ABNORMAL TIRE WEAR DUE TO TIRE OVER INFLATION INCREASES RISK OF HYDROPLANING AND LOSS OF CONTROL OF VEHICLE. RAM CUSTOMER SERVICE HAS BEEN CONTACTED AND CONFIRMED THAT THIS PROBLEM IS SYSTEMIC, BY DESIGN, AND CAN NOT BE CORRECTED AT PRESENT TIME. POTENTIAL FIX IS TO REPROGRAM BCM, ALLOWING DEALERS TO RESET TPMS TO APPROPRIATE SETTING FOR TIRES AND ACTUAL LOAD WITH APPROPRIATE DOCUMENTATION. *TR