2014 RAM 2500 Complaints

The contact owns a 2014 Ram 2500. The contact stated that upon entering the vehicle, he observed that the center of the dashboard had melted and bubbled up. The contact stated that the instrument panel then failed to display the necessary information. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 138,000.

Steering has been pulling hard to the right. This makes it harder to steer especially at highway speeds with a larger vehicle. Had two 4 wheel alignments and it was brought to my attention on my last alignment that the nuts on my adjuster sleeve had been cut off and therefore the reason of the bad alignment. They said that this will cause a continual alignment issue if not resolved. I contacted a Dodge dealership and they are willing to do an inspection, but out of my pocket. I really can't afford an inspection since I was told this issued has been under recall in the past. Also there are no stickers or labels indicating a recall was ever performed on the vehicle prior to me purchasing it.

The contact owns a 2014 Ram 2500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the mechanic reset the check engine warning light. The contact proceeded to drive the vehicle to the residence. The contact stated that while driving, the gear shifter independently shifted from drive to neutral. The contact noticed a metallic clicking sound that came from the engine compartment. The contact stopped and parked the vehicle into a nearby parking lot. The contact turned the vehicle off and restarted the vehicle and was able to shift the gear shifter into drive. However, the contact continued to notice the clicking sound. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.

The Front Suspension Track Bar Frame Bracket R46/NHTSA 15V-541. There was a recall issued in 2016 that impacted around an estimated 150,000+ vehicles. I purchased my Truck in 2020, and according to records this problem was fixed in 2016. I recently noticed something seriously wrong with the front suspension while driving, and just about lost control of my vehicle on the highway. After taking it to a certified maintenance technician for Dodge Ram, they found that the Recall was not completed at all. This problem involves faulty welding and the weld can break loose at any given moment without being fixed properly with a stability bracket. Mine gave loose on the highway going 70mph. My concern is how many other vehicles were marked as fixed, but in actuality were not.

After the vehicle sits at night and then started in the morning the engine has a ticking sound. ( cold start ticking) Then when I was on the hiway the vehicles motor locked up.

Death wobble at 45 and 74 mph. Driving on freeway and vehicle begins to shake violently: Has been a problem with other year models in the past after researching. Very dangerous on busy freeways.

Recently I have had warning lights turn on my dashboard in my truck. Also any time I press the brake petal anti lock brakes lock in. The warning lights are ABS light, and TCS light. As a result of these lights they have also thrown other codes. The check engine light came on shortly after, the service electronic throttle control warning, as well as the BRAKE warning light. I was instructed to check all fuses and replace all ABS sensors to correct the issues. I have replaced all sensors with brand new OEM sensors and it did not fix the problem. I took it to my local mechanic and they said the truck needs a new ABS control module, as well as a new Hydraulic Control Unit/HCU. They preceded calling the Ram dealership to order the parts only to find out that the ABS control module is on back order and I might be able to get one by February. They also said that they stopped making the HCU and don’t have any available because it was a faulty part and they haven’t come up with a new design yet. They said that they aren’t accepting any orders for HCUs until at least February (IF) they have the new design completed by then. But it will most likely be on back order. Upon researching the issues with my truck, I am not alone and there are hundreds of people with the same issue. I think Ram should issue a recall and fix this issue as it is a major safety concern. Many people have lost their brakes while driving from this issue. My mechanic informed me that I could still drive my truck but he wouldn’t because I could very well lose my brakes. I am also concerned that it may cause other issues if it is driven without fixing the issues. So now I am out of my work vehicle until I can get this fixed, but it’s virtually impossible to get it fixed because they are not making the part anymore. Thank you for taking the time to read my concerns. I hope Ram is held accountable for these faulty and dangerous malfunctions.

On the night of September 15, 2023, I was driving home from work around 8:00 pm. I hit a bump on the interstate and my truck started the "death wobble". Having driven a Dodge truck for a very long time, I was aware of what was going on. The vehicle starts to "wobble" uncontrollably until you come to a complete stop. I was doing 70 mph and in the left lane when this happened, it immediately pulled me to the ditch in the right lane on the side of the interstate. I researched the problem and found that it had an R46 recall and the bracket in said recall had been ripped from the frame and broken in half. I hauled the vehicle to Jeff Wilson Chrysler in Brookhaven and they sent pictures to whomever for the recall and it was denied for some reason. The Service Manager then sent it to someone else because he thought that it should have been fixed based off what he has seen. I then called 1-800-992-1997 to speak with someone about my issues and they proceeded to tell me that my recall had already been fixed. When I or Mr. Shane at Jeff Wilson types it in, it clearly states the R46 recall has not been fixed. There is nothing on this bar or bracket that has been done. This bracket breaking almost caused me to wreck and I cant get any help in getting it resolved. Mr. Shane at Jeff Wilson in Brookhaven has been nothing but fantastic in this matter and continues to try and help me get it resolved with no help coming from anyone above the dealership. The vehicle is undrivable and has been out of commission for 5 weeks now with no progress. Any help in this matter would be appreciated.

The horn on the vehicle did not work when a small child was running out into the street in front of me. This horn condition was not known before the incident took place. The child was not warned and was nearly hit. I took the vehicle to the dealer and they would not fix even though there was a previous recall for the functionality Safety Recall R36 / NHTSA 15V-459.

I have a set of 285/60R20 Discoverer AT3 XLT tires that I purchased new for my ‘14 Ram 2500 in December of 2020. On June 7th of this year (2023) I had my tire “cave in” in the middle due to the belts in the tire separating. This defect on the tire caused an extreme wobble and made the vehicle unsafe to drive. The tires in question had 33k miles on them and my local dealer said they would not be warrantied and I was forced to pay $900 to replace both front tires. On August 19, the same defect occurred on one of the 2 remaining tires (tires have 37k miles on them). This defect in the belts/cords again cause the tire to “cave in” and have a death wobble while driving down the road. I own numerous vehicles and have been through several sets of tires on each of them and have never experienced 1) an extreme failure of the tire like this and 2) this high of a failure rate (currently at 50%). These tires are unsafe for the road and need to be recalled!