2017 RAM 2500 Complaints

My vehicle experienced the exact component failure described in NHTSA Recall 24V-896 (FCA Campaign C4B), but my VIN is currently excluded due to the manufacturing date window." My truck's build date was 01/17. The following warning lights appeared (ABS, Traction Control/ESC) and I lost auxiliary cruise control. An independent shop diagnosed the failed Hydraulic Control Unit (HCU) / ABS pump motor and I had to pay out of pocket ($750) to restore the safety features of the vehicle.

Failing ABS hydraulic control module is causing a dash warning lamp accompanied with an alarm noise and check abs system displayed. This has been going on since I purchased the truck in July 2025. In the beginning the light/alarm/message was not happening too often. Now it is so often that I can barely stand to drive it anywhere. Last week I drove to the store and back home which is about 15 miles. I counted over 100 events in that span. I understand there is a current safety recall that was issued back in November 2024. In the details of this recall they say the issue could cause collision. If so, why is this taking so long to be resolved? I have contacted the dealer several times and they are well aware of the issue but say there is not a remedy yet. However, they offered to replace the HCU with the same one but I pay for it and I will likely end up with the same problem down the road. That just seems absurd to me.

The Variable Geometry Turbo (VGT) actuator stuck and failed causing also the turbo fan to heat degradation that needed also to be replace. Cost of damage was $4680.00.

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The dealer was contacted several times; however, the contact was informed that the parts were unavailable to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a persistent failure. The contact stated that the vehicle was unsafe, and that a recall related to the failure had been open for more than twenty-four months. In addition, the contact stated that the vehicle was used for camping and towing. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were unavailable. The manufacturer was made aware of the failure but provided no assistance. The contact was referred to the dealer for assistance. The failure mileage was approximately 32,000.

Vehicle: 2017 Ram 2500 4x4 Diesel NHTSA Recall Number: 24V-896 Manufacturer Recall Number: C4B My vehicle is subject to Recall 24V-896 involving a Brake Hydraulic Control Unit (HCU) that may fail and cause intermittent loss of ABS, Electronic Stability Control, and Traction Control. Beginning around September 2025, my vehicle started experiencing intermittent ABS and Electronic Braking System warning lights while driving. The warnings occur randomly during vehicle operation and not only at startup. I have contacted and visited my Ram dealership multiple times regarding both the recall and the active warning lights. The dealership advised that recall parts were not available and did not perform a diagnosis of the warning lights. I was informed that the recall remedy was unavailable and was not provided a determination regarding whether the vehicle was safe to operate. Because the dealership would not diagnose the active warning condition, I paid for an independent inspection. On March 5, 2026, an independent repair facility diagnosed Diagnostic Trouble Code C0020-01 (ABS Pump Motor Control Failure). Their inspection notes state that they flow-tested the ABS system and determined that the ABS module was faulty. The symptoms currently being experienced by my vehicle appear consistent with the failure mode described in Recall 24V-896, which states that a failing HCU may initially result in intermittent loss of ABS and traction control before progressing to permanent loss. As of June 2026, the recall remains incomplete and the remedy is still unavailable. I am concerned that the vehicle is exhibiting symptoms consistent with the recalled defect while no repair is available. I am requesting NHTSA review the delay in providing a remedy and the safety implications of vehicles experiencing active symptoms associated with this recall while parts remain unavailable.

My truck has been dinging with the hydronic control module since 40,000 miles. That was 7 years ago. Now there is a recall and it’s been months without a solution. Please do whatever you can to make RAM fix this issue.

The manufacturer is unable to properly provide a fix for Recall 24V-896 and my vehicle ABS and Traction Control is intermittent. This recall was issues in November of 2024. According to FCA's website, parts are still not available to repair this.

Safety recall has been outstanding for a very long time, the status on this site and on the Ram truck site has stated it is not available without any resolution in sight.

The contact owns a 2017 RAM 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. In addition, the contact stated that when the ABS warning light illuminated, the cruise control feature was deactivated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification, NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however the parts were unavailable. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 30,000.

The contact owns a 2017 RAM 2500. The contact received notice of a recall 24V896000 Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while idling the anti lock warning light illuminated. The vehicle was taken to a dealer where it was it was diagnosed that the hydraulic pump for the ABS antilock needed to be replaced but the arts were not yet available. The contact stated a year later while driving at approximately 65 MPH, and the break pedal was depressed, and the tires locked up and he vehicle began to skid. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 78,000.