2018 RAM 2500 Complaints

My family and I tow a 45 foot RV Toy Howler Fifth Wheel with the truck and the ABS and Traction control lights keep coming on. The RAM Dealer (Aventura) has been telling me for over a year that the parts are on back-order. I've tried to trade it in but the trade in offers have been very low since they know there's no repair parts. I'm very concerned about our safety since we take long trips into the mountains and this is constantly going on.

My 2018 2500 Ram trucks ABS warning light "ABS system needs maintenance" is activating intermittently. I took the truck for maintenance and was told that there is a recall on the defective part (Recall C4B) since end of 2024, with the only remedy being to replace this defective part failure with the same defective part, installed at my cost of between $1200 to $2500. Twenty months into this recall, I have 4 alternatives: 1. Pay to have a defective part installed which will eventually fail again. 2. Drive the truck taking a chance that the recalled part or newly installed recalled part will not fail, OR crash because the part has a complete failure (without notice) and have no brakes when needed to stop my vehicle. 3. Park my truck and not drive it. 4. Spend tens of thousands of dollars by either trading it in or selling it and purchasing a vehicle which is safe to drive. All of the above choices except #2 create a financial hardship in one way or another and choice #2 could be life ending for me and whomever I hit when I have no brakes without notice. Please help me understand how this dangerous and potentially life-threatening recall has not been escalated by the NHTSA to FCA as a high-priority emergency in the last 20 months to get a timely remedy from FCA and to start repairing this dangerous situation. This is America, we are better than this. FCA needs to be held accountable by the NHTSA to protect the consumer from these non-compliant manufacturers. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Hydro Boost Pump Port Tube Assembly (Mopar P/N 04581758AA / 4581758AA) on my 2018 Ram 2500 6.7L Cummins has failed and requires replacement. My concern is that this component is part of the hydraulic assist system supporting critical steering/braking functions. A failure or loss of hydraulic pressure could result in significantly increased steering or braking effort and create a serious safety hazard, particularly while towing, carrying a load, or traveling at highway speeds. I am requesting NHTSA review this component and determine whether similar failures have been reported on Ram 2500 vehicles and whether further investigation or manufacturer action is warranted.

vehicle has been under recall since 2024 , taken to dealer multiple times , called ram line no resolve , vehicle is flashing codes through electrical system , and electronics , brakes have malfunctioned , called ram no resolve or timeline to fix given. Dealer has parts on shelf to fix but ram not giving authorization. Need help with claim

This truck has been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. Safety Risk The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated with an audible chime. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

The contact owned a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power. The ABS, traction control, and several other unknown warning lights were occasionally illuminated. The vehicle was taken to a local dealer where it was diagnosed with an ABS module failure, and the failure was associated with NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the failure had progressed with several unknown warning lights illuminated, and the vehicle caught on fire while parked in the driveway. The contact was able to control the fire from spreading with a nearby water hose. The local Fire Department arrived on scene to extinguish the fire. The source of the fire was unknown and possibly was caused by an electrical failure underneath the dashboard. A Fire report was filed; however, it was not available. There was no injury sustained. The vehicle was towed away to a nearby lot and was deemed a total loss by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 47,000.

The contact owns a 2018 Ram 2500. The contact stated that the cable detached from the spare tire while driving 55 MPH on the highway. The 80-pound spare tire fell on the highway and did not cause a crash. No warning light was illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000. The VIN was not available.

The contact owns a 2018 Ram 2500. The contact stated that the vehicle failed to shift into 4WD Low. The traction control and ABS warning lights were illuminated. The contact was concerned about the safety while driving the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and informed the contact that the part for the recall repair was on back order. The dealer added the contact to a waiting list. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not yet available. The failure mileage was approximately 30,000.

In February, 2023 I bought a 2018 Dodge Ram Big Horn to pull my 30 foot travel trailer. This truck is used for towing approximately 4 times a year pulling a travel trailer to and from the beach/mountains. In May of this year, we were at the beach and the ABS light came on. Since we were coming home the next day, I figured it was something simple and, once home, we would have it checked out which was done by our personal mechanic. He informed us of the problem and explained about the recall on the HCU unit. To this day, I have never received anything about this recall from Stellantis. He advised we take the truck to the dealership and have the recall fixed. We did as he suggested. It was confirmed by the dealership that it was the HCU and the part to fix it is unavailable. The service department technician gave me a phone # to Stellantis to call which I did the next day. Stellantis employee was extremely nice and explained to me that the parts were not available at this time and I could check back with the dealership for a loaner or I could rent a vehicle at no cost to me. According to the dealership, no 2500 trucks are loaned out. So I asked about renting one. I was told to call and see if I could rent a truck for towing but it had to be from a reputable company like Hertz, etc. I did find a truck and the cost was $89.28 per day. Stellantis only approves $60.00 per day and the remainder I am responsible for paying. Now, not only am I paying for a vehicle that I'm afraid to drive, I'm expected to pay part of the rent on a vehicle to tow my travel trailer so my family and I can go on vacation. This is unacceptable to me. I feel I have been given a run around from everyone who I have talked to. And, I'm not any closer to getting this issue resolved.