2018 RAM 2500 Complaints

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called a local dealer and the manufacturer and was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the check engine warning light was activated with an audible alarm and the messages "Service ABS” and “Traction Control" were displayed. The vehicle was taken to the local dealer who replaced the ABS and HCU modules but the failure later reoccurred. The contact later received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact later experienced the failure while driving 42 MPH around curve, causing the vehicle to fishtail and the vehicle almost drove off the road. The failure mileage was 20,000.

I have had this issue for over 2 years now and the recall is almost a year old. I went to the RAM dealership in Elizabeth City, NC and they have told me that they would get back to me for over two years. I call MOPAR and they still have no fix for the issue nor do they have a timeframe of when to expect. When asked, if they are going to cover the cost of the accident that occurs when the brakes actually fail, they suggest if I am not comfortable driving the vehicle, they might offer a rental vehicle. I go through that process and since they don't have an estimated timeframe, they won't allow me to get a rental. Just need to problem fixed and they have had plenty of time to correct this issue.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. Additionally, while depressing the brake pedal, added force was needed on the brake pedal to stop the vehicle. The cause of the failure was not yet determined. The failure mileage was 40,000.

MY ABS module was replaced shortly after purchasing my truck, which currently has 65,000. However, the ABS module has been malfunctioning for years. Despite contacting and visiting dealerships, I've been informed the necessary part is unavailable. consequently, my truck has been without traction control, and I've been unable to use cruise control, for most of the time I've owned it. Recently, I've experienced loss of traction, which has nearly resulted in three accidents. while I understand the concept of recalls, this situation is unacceptable.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the traction control system unexpectedly disconnected. The contact stated that the “Service Traction Control” and “Service Brakes” warning lights illuminated. The contact received notification of NHTSA Campaign Number 24V896000 (Service Brakes, Hydraulic). The contact stated that parts were not yet available for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 188,127.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated intermittently, and the vehicle made a dinging sound. The contact stated that the failure also occurred while driving over bumpy road surfaces. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 40,000.

Warning lamps for braking systems are active. Recall C4B has been active for over a year now with no remedy.

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the traction control was unavailable and was not in service, and the cruise control was not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and provided a cost for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional correspondence was received. The failure mileage was approximately 36,500.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed and veering to the left or the right, the ABS, ESC, and Traction Control warning lights illuminated. In addition, whenever the warning light was illuminated and blinked, the vehicle failed to throttle, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The failure continued the rest of the drive. The contact stated that the failure did not occur when the warning lights were not blinking. The contact stated that on a separate occasion, while coming to a stop and depressing the brake pedal, the vehicle simulated as if the ABS was activated, and the brake pedal kicked back with force. The ABS, ESC, and Traction Control warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 86,000.