2018 RAM 2500 Complaints

Early 2024 and it continues today, I randomly get an alert about my braking system needing checked but then the message will go away and everything works fine. I finally took it to Keer Automotive dealership in New Lexington OH in March 2024 to see what was going on and they advised there was an issue with the ABS module and the part wasn't available but they were expecting it in May 2024 and it would cost about $1800 for the repair. They put me on their list to contact when they received the parts. Around November 2024, I received a recall notice. To date, I am still waiting on the part. I continue to follow up with Keer but they have no answers. In the meantime, I am stuck with a $65,000 truck that has a faulty braking unit. It is my mode of transportation and with winter upon us once again I am faced with winter weather driving and not knowing if my brakes will work properly. This puts me and anyone riding with me at extreme risk of an accident as well as anyone around me that could be impacted should an accident occur.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the ABS warning light was intermittently illuminated. The contact called the local dealer and was informed that the part for the recall repair was not yet available. The contact had also called the manufacturer and was informed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 36,000.

The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle and driving at an undisclosed speed while hauling a trailer, the traction control and ABS warning lights illuminated with the messages "ABS Electronic Brake Failure" and "Electronic Brake Failure" displayed, and the ABS audible chime. Additionally, the brake pedal went to the floorboard while depressed, and the brakes made an abnormal sound. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to an independent mechanic, who retrieved DTC: C2200-49 (Anti-lock Brake (ABS) Module) and C0020-01 (ABS pump motor control). The dealer and a second dealer, Granger Motors (1708 Sycamore St, Granger, IA 50109), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.

Constant cycling of ABS and Traction Control lights with tones. Causes ABS, Traction Control and cruise control failures with persistent tones and lights. Parts not available after 12 months of open recall.

Reference 24V-986. This recall shows a date of November 2024. The remedy for this is not yet available as of 12/08/2025. It is winter and as there is no ABS on my truck I cannot use it for work or personal reasons. This is unacceptable. I will not purchase another FCA vehicle again due to the lack of customer support.

1 day after purchasing from Dealer random ABS warnings started disabling the ABS, Cruse Control and Stability control. Researching issue there is a recall from 11/2024 Recall was not disclosed. the remedy is to replace the HPU which is not available for the 2500 series pickup. which appears to be the same HPU that is available for larger trucks. Parts availability is not timely for such a critical component.

Stellantis and RAM companies have had Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall Status: Recall Incomplete, remedy not yet available This has been well over a year and I have lost the use of my Truck for loading my Truck Camper for the entire year due to their lack of resources allocated to fix this issue. I have had the Traction control light /ABS Service light associated with the HCU electric pump motor fail on this recall since June of 2024 and it is due to defective parts that do not last as this was the second HCU/Electric pump motor in the truck from the Manufacturer and installed serviced by my local RAM dealer dealer( first one failed at 11,500 miles approximately. my truck has 23,000 miles on it currently as and when the repair part(s) come into stock, it will be the 3rd unit installed. This time on waiting for upgraded parts to be installed under the Recall/Warranty is unacceptable and is not "TIMELY" at all. Additionally if this light comes on during driving with cruise control on it will shut off cruise control and can cause an accident from the deceleration.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that when the vehicle was started, the ABS warning light illuminated. The contact stated that while driving on approximately three occasions at various speeds, the brake pedal was depressed; however, the vehicle failed to slow down as intended, causing the braking distance to become extended. The vehicle was no diagnosed; however, after contacting the dealer, the contact was informed that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 43,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed over a bump, the vehicle slid. The ABS warning light illuminated with an audible chime. The vehicle was taken to the dealer, who replaced the HCU and ECU, but the failure persisted. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken back to the dealer, who confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,200.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while driving at various speeds, the vehicle lost automotive power. The check engine and ABS warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a recall-related failure. The contact was advised not to no longer drive the vehicle. The vehicle was not repaired, and the contact obtained a loaner vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.