2013 RAM 2500 Complaints

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 55 MPH, THE VEHICLE CRUISE CONTROL ENGAGED WITHOUT WARNING. THE CONTACT DISENGAGED THE CRUISE CONTROL AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.*PM *DL

MY 2013 RAM 2500 TURBO DIESEL HAS EXPERIENCED A FAILURE OF THE TURBO UNIT. UPON RESEARCHING THIS, I FOUND THAT THIS HAS BEEN A DOCUMENTED PROBLEM WITH THE CUMMINS HOLSET TURBO. FROM 2007 - CURRENT THIS PART HAS BEEN FAILING CAUSING THE VEHICLE TO LIMP HOME AT 15MPH WITHOUT WARNING. FORTUNATELY I WAS JUST LEAVING A PARKING LOT AND MERGING INTO TRAFFIC AT 40MPH WHEN MY VEHICLE BEGAN TO STALL, AND I WAS ABLE TO PULL OF THE ROAD WITHOUT INCIDENT. WHY HASN'T THIS BEEN REPORTED AS A SAFETY ISSUE. I LIVE IN COLORADO WHERE THE SPEED IS 75MPH. WHAT IF THIS HAPPENED WHILE I WAS ON MY WAY HOME VIA THE INTERSTATE? I REGULARLY TAKE MY VEHICLE IN FOR OIL & FLUID CHANGES ALONG WITH THE DEALERS 20 POINT INSPECTION. NO PROBLEM WAS EVER PRESENTED TO ME. APPARENTLY, THE TURBO GETS A SOOT BUILD UP AND THE DEALERS DON'T ADDRESS THIS KNOWN FAILURE. I CONTACTED CHRYSLER ABOUT THIS PROBLEM AND THEY KNOW IT'S AN ISSUE. THE FIX FOR CONSUMERS IS $5000.00. THIS IS AN UNACCEPTABLE SAFETY RISK FOR RAM TRUCK OWNERS.

BODY MOUNT CONTROL (BCM) . WHICH CONTROLS THE DOOR LOCKS HAS A HIGH RATE OF FAILURE INCLUDING MY TRUCK. DRIVERS DOOR LOCKS WHEN YOU HIT THE LOCK ON THE KEY FOB. BUT THE PASSENGER, AND BOTH BACK DOORS DO NOT DUE TO A FAULTY BODY MOUNT CONTROL (BCM). HAVE SEEN LOTS OF PEOPLE REPORTING SAME SYMPTOMS AND FAILURES ON 2013 RAM TRUCKS. VEHICLE WAS STATIONARY

WHILE DRIVING ON THE HIGHWAY, THE TRUCK JERKED, LOOK AND SEE IT WENT INTO TOWING MODE 4. PULLED OVER AND TRIED TO PUT IT BACK INTO DRIVE. I WOULD NOT STAY. I SHUT OFF THE CAR AND LET IT CYCLE THEN PUT IT INTO DRIVE. STAYED FOR 2 SECONDS AND WENT RIGHT BACK INTO TOWING. CALLED THE DEALERSHIP TO SEE IF ANYTHING HAPPENED WHEN THEY DID 2 RECALLS THE DAY BEFORE. THEY SAID IT WOULD NOT HAVE ANYTHING TO DO WITH WHAT HAPPENED. I WAS OUT OF THE AREA AND ASKED IF IT WOULD DAMAGE AS I DROVE. I WAS TOLD NO, BUT IT WOULD USE MORE GAS. AS I WAS DRIVING BACK HOME THE CHECK ENGINE LIGHT CAME ON. THE NEXT DAY BROUGHT THE TRUCK IN AND WAS TOLD IT WAS THE ELECTRI COLENOID IN THE TRANSMISSION.

DRIVER SIDE AND TAIL GATE ARE THE ONLY ITEMS THAT WILL LOCK USING KEY FOB OR DOOR LOCK SWITCH

WHILE DRIVING ON INTERSTATE 84 IN HARTFORD, CT I HIT A SLIGHT BUMP AFTER THEY WERE RESURFACING THE ROAD AT ABOUT 50 MILES PER HOUR. THE ENTIRE TRUCK SHOOK VIOLENTLY FROM THE SUSPENSION INTO THE STEERING WHEEL. FELT LIKE ALL 4 TIRES WERE ABOUT TO COME OUT FROM UNDER THE TRUCK. LUCKILY I WAS ABLE TO VEER TO THE NEAREST EXIT AND COME TO A COMPLETE STOP. I TOOK THE TRUCK ONTO A SIDE ROAD AND VISUALLY INSPECTED THE UNDERCARRIAGE. NOTHING SEEMED LOOSE OR SEEMED TO HAVE ANY PLAY. THE TRUCK ONLY HAS 58000 MILES AND I HAVE NEVER EXPERIENCED THIS PRIOR. EXTREMELY NERVOUS TO BRING THIS 3/4 TON UP TO HIGHWAY SPEEDS AGAIN.

THE ENGINE HAS 148000 MILES AND HAS STARTED TO KNOCK. I HAVE TAKEN IT TO 3 DIFFERENT MECHANICS AND ALL THREE SAY IT WAS AN ENGINE PROBLEM. I WAS TOLD BY ALL THREE TO REPLACE OR REBUILD THE ENGINE. TWO OF THE THREE MECHANICS SAID THEY HAVE ALREADY REBUILT A COUPLE OF 2013 OR 2014 ALREADY BECAUSE OF A ENGINE KNOCK. I BOUGHT THIS RAM WITH THE CUMMINGS BECAUSE OF THEIR DURABILITY. IS IT POSSIBLE THE CUMMINGS ENGINE HAS A DEFECT IN THE 4TH GENERATION. I HAVE ALSO READ IN CUMMINS FORUMS AND RAM FORUMS ABOUT THE SAME KNOCKING PROBLEM. MY TRUCK STARTED KNOCKING WHILE DRIVING ON THE HIGHWAY AT 65 MPH AND NOT PULLING ANYTHING. MY TRUCK IS IN THE SHOP NOW AND I DONT THINK I SHOULD HAVE TO PAYBFOR A ENGINE REBUILD BECAUSE OF A DEFECT.

I WAS DRIVING IN THE FAST LANE WITH NO UNUSUAL NOISES OR VIBRATIONS. ALL OF MY GAUGES WERE NORMAL. ALL OF A SUDDEN, MY PICKUP TRUCK STARTED SHAKING VIOLENTLY, AND THERE WAS A CLANGING BANGING NOISE OR SENSATION. I IMMEDIATELY PUT MY BLINKER ON AND HEADED FOR THE RIGHT SIDE OF THE FREEWAY. AS I ATTEMPTED TO BRAKE TO SLOW DOWN, IT FELT LIKE I WAS LOSING POWER, , THE TRUCK WAS STILL SHAKING SO I TIGHTLY GRASPED THE WHEEL AND CRANKED IT OVER TO THE RIGHT SIDE OF THE ROADWAY, OFF OF THE PAVEMENT ALTOGETHER. AS SOON AS I WAS ABLE TO STOP, I TURNED THE KEY OFF. THERE WAS ALREADY SMOKE RISING FROM THE RIGHT FRONT CORNER OF THE TRUCK, THEN FLAMES APPEARED. I GRABBED WHAT VALUABLES I COULD AND ESCAPED THE VEHICLE AND CALLED 911. BY THE TIME THE FIRE DEPARTMENT ARRIVED, MY PICKUP TRUCK, A 2013 DODGE RAM 2500 DIESEL WITH BARELY 130,000 MILES ON IT WAS TOTALLY GUTTED BY THE FIRE. MY FRONT DRIVE LINE, DRIVE SHAFT HAD BROKEN OFF OF THE AXLE OF THE PICKUP HITTING THE BRAKE LINE WHILE IT WAS BOUNCING AROUND, CAUSING IGNITION OF THE BRAKE FLUID. THE DRIVE LINE WAS FOUND IN THE CENTER OF THE FREEWAY. THE LEAKING BRAKE FLUID OR TRANSFER CASE FLUID WAS BURNING ON THE GROUND. THE FIRE GRADUALLY SPREAD THROUGH THE ENGINE COMPARTMENT THEN THROUGH THE FRONT AND BACK OF THE CREW CAB PICKUP, DESTROYING IT.

BACKUP CAMERA SCRAMBLES AND GOES OUT INTERMITTENTLY WHEN BACKING UP, AND REAR PASSENGER TAILLIGHT POSTING OUT IN SYSTEM MESSAGES ON STARTUP AND STORED MESSAGES BUT IS NOT OUT.

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE INDEPENDENT MECHANIC NOTICED THAT THE TRACK BAR WAS CRACKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AUTONATION CHRYSLER DODGE JEEP RAM ROSEVILLE (200 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 467-8055). THE DEALER STATED THAT THEY WERE NOT ABLE TO ASSIST BECAUSE THE LIFT KIT INSTALLED ON THE VEHICLE CAUSED STRESS TO THE TRACK BAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.