2014 RAM 2500 Complaints

Since purchasing in 2014 I have had my truck in and out of RAM Dealerships for steering issues and braking issues. Repeatedly told that it’s a RAM. A steering linkage recall was received and I took it in to have it done. Problem has been there continuously. The water pump issues continue Brakes are still an issue BUT I have been told at the Dealerships that they are hydraulic and they work differently.

RAM has Turbocharger/actuator high failure rate. I have had 2 turbo failures in under 80,000 miles. When I lost the turbo I loose the exhaust brakes. This is very dangerous when towing and coming down a mountain road. This could lead to vehicle damage and loss of life. IN FACT: RAM on the 2015 model year only, issued a warranty extension for Turbo failures. This is serious safety concern due to NO exhaust brakes or no acceleration when needed to avoid a collision.

There is a ticking noise from the 6.4L Hemi that is in this truck. I took it into the dealer and I was told that it was normal. Recently The ticking got so loud that it sounds like the lifters or a rod that will shoot through the engine compartment and injure or kill someone.

The contact owns a 2014 Ram 2500. The contact stated that the transmission seized, and the gear shifter was stuck in park(P). No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

on the 6.7L cummins diesel engines, as part of the cold start system, there is a bolt in the intake plenum that can come loose and eventually break off getting sucked into the #6 cylinder. when this happens, there will be catastrophic failure of the engine. This boltis barely visible looking from the top driver side of engine, a sure sign of this problem is the preheater wire connected to the intake plenum will seem loose and you can wiggle it. This is not repairable from the exterior of plenum and must be torn down for repair or replacement. If this problem is not noticed, eventual total failure of the diesel engine will happen, not maybe, but will potentially destroy the engine. numerous reports in the repair field have identified this problem and it needs to be addressed ASAP .... respectfully request that RAM/Cummins be contacted and at a minimum, a TSB be initiated so RAM owners can have this area inspected before total failure occurs

The heater in my pickup was not working correctly on the driver's side, so I took it into a shop to have the engine coolant flushed ($150). Within a few weeks, I had a check engine light appear and discovered the thermostat had failed ($350). I had this replaced. Still no heat. It was discovered that my heater core was plugged, could not be flushed, and the sediment from the coolant breaking down caused the failure in the thermostat, the heater core, and had plugged the EGR cooler ($3459 repair). Eide Chrysler informed me they had had a number of these issues occur this winter alone on Ram trucks from this vintage and mentioned Chrysler had changed coolant beginning with Ram model year 2013, and that said coolant was routinely failing between 60-100K miles. Chrysler stated they would not stand behind the repairs since the original warranty had expired. I am the original owner of this pickup, keep it in a heated garage, very seldom tow, and I follow the maintenance schedules. Chrysler's own maintenance schedule states the coolant should be flushed at the earlier of 10 years or 150,000 miles. This truck is 8 years old with 93,000 miles on it. This failure was caused by a systemic defect

While cleaning and detailing the vehicle on 01/31/23, it was noticed that there is severe cracking in the plastic assembly that holds the seatbelt in place. A malfunction has not yet occurred, but this seems as if it could be a potential hazard once the plastic completely fails. This vehicle is available for inspection upon request. Seatbelt failures put the driver, front passenger and rear passengers, as well as other vehicles, at risk of injury or fatality in an accident. I have not contacted any dealers or independent service centers regarding this issue. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the potential failure. I am unsure of when the cracks first appeared, but have owned the vehicle since 2015.

The contact owns a 2014 Ram 2500. The contact stated that the windows needed to be scraped from the inside. The driver was unable to see the roadway. The brake light became inoperable. The vehicle was taken to the local dealer where it was diagnosed that the brake light housing needed to be replaced. There was water entering the brake light housing. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 40,000.

The contact owns a 2014 Ram 2500 equipped with a Strattec bolt lock 5/8-inch pin lock. The contact stated while hauling a 2016 Outdoors Wind River RV, the lock detached from the pin causing damages to the trailer. The contact was able to park on the offramp but was unable to attach the trailer back to the vehicle. The contact stated that a bystander assisted in towing the RV to a local dealer where the pin and lock were replaced. The contact called the manufacturer of Strattec and made them aware of the failure. The failure mileage was not applicable.

While towing a moderately loaded trailer, the cooling fan on the engine turned on. It appears the fan shroud got sucked into the fan causing pieces of the shroud to get thrown into the radiator, which in turn destroyed the radiator and leaked all the coolant onto the ground. A quick google search shows this seems to be an extremely common issue with these trucks. It seems that the design of the shroud is poor and should be remedied by the manufacturer. With such a sudden failure this left me stranded just over the top of a hill in the middle of the road with no safe place to pull over, creating a serious hazard.