2018 RAM 2500 Complaints

The ABS and and electric circuit lights came on, on the dash. Then a week later my Transmission started acting up. I had it into the shop and they are saying the 2 are related. They have given me the paperwork showing how the code that comes up is from the recall and the paperwork showing it can trigger the transmission control module. The manufacturer made the recall back in December of 2024. They have yet to come up with a fix. Now we have a none drivable truck that has to sit until they find a fix. I am still making payments on this vehicle and they have nothing to say. We are almost coming up on a year, where is the liability?

The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 65 MPH, the brake pedal was depressed, and there was an abnormal grinding sound coming from the vehicle. The contact stated that the ABS warning then illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the ABS had activated and was applying pressure on the rear brake calipers. The mechanic replaced the rotors, calipers, and brake pads. The contact was informed by the mechanic that there was still a failure with the ABS Hydraulic Control Unit. The vehicle was repaired. The contact was aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was 168,699.

Unknown--The manufacturer has not yet provided a resolution to this recall since NOVEMBER of 2024 so I am just reporting the lack of resolution.

The recall for the ABS, C4B is still NOT resolved and is affecting other systems. I believe RAM headquarters are not interested in the repair. I have reached out and now they blocked me on social media because I complained publicly and posted the recall. They could at least replace with the same and it should work for awhile anyways. I just keep getting the same notice about it. PLEASE HELP

The contact owns a 2018 Ram 2500. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, after contacting several local dealers, the contact was informed that parts were not yet available and there was no anticipated date for parts availability. The contact stated that approximately seven months ago the ABS warning illuminated, and the message "Service Hydraulic Control Unit" was displayed. The contact stated that the warning illuminated while driving at various speeds. The contact was towing a 32-foot trailer and stated that towing trailer also activated the warning light. The contact stated that the warning light was constantly illuminated but the vehicle was still being driven. The contact had not taken the vehicle to a local dealer or an independent mechanic to be diagnosed or repaired. The vehicle was not repaired because parts were not available. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN was invalid.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The part to perform the recall repair was not yet available. The dealer was contacted and informed that parts were on hold and not yet released. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 165,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brake, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the “Service ABS” and the “Electronic Stability Control (ESC)” alarm was sounded to notify the contact of a failure with the vehicle. Whenever the alarm sounded, the ABS was no longer activated. The dealer was contacted and confirmed that the hydraulic system was not covered under the recall. The contact was informed that replacing the HCU out of pocket might be reimbursed. The failure mileage was approximately 110,002.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Service Electronic Brake and Service ABS warning lights were illuminated. The dealer was contacted. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 53,000.

Recall 24V-896 was announced on 11-27-2024. The recall states that this may cause an unsafe driving condition for the vehicle. Stellantis has not resolved this problem and states that the part is unavailable. Stellantis lists the replacement for the defective hydraulic control unit (HCU) part #68143491AB as available for purchase. This delay is unacceptable, with thousands of potentially unsafe trucks on the highways.