2017 RAM 2500 Complaints

View complaints related to 2017 RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 660 complaints submitted for the 2017 RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 RAM 2500
    - Holland, MI

    Anti-lock brakes do not work on my 2017 Ram 2500 diesel and haven't for over a year and a half. Light constantly flashes on dash with alarm. I brought it to the dealership, and they said the "Hydraulic Control Unit" is faulty but was told Ram is not even making the part. In Michigan winters, anti-lock brakes are a huge safety issue. My truck is the diesel version weighing in at 7,000 lbs. Trying to stop in the winter is a huge problem. Even if I sell the truck, it's still going to be a problem for whoever buys it. If you Google it, you will find numerous other Ram pickups for 2017 & 2018 with the same problem. I don't understand why brake issues are not a recall.

    Source: NHTSA WEB SITE
  • 2017 RAM 2500
    - Woodville, OH

    Truck lost abs, traction control, and cruise control at 34000 miles. On 12/30/19 the truck was repaired. Now at 61000 miles the truck lost its abs, traction control, and cruise control in a winter storm hauling a trailer. The original part has been superseded with a new part both of which are unavailable.This truck is only used to tow a 15000lb camper and a gooseneck equipment trailer. Mopar is unwilling to do anything to rectify this problem which is very unsafe. I was able to locate the part in Nevada but due to Mopars "managed allocation" they would not sell it to someone in Ohio.

    Source: NHTSA WEB SITE
  • 2017 RAM 2500
    - Menomonie , WI

    Started having abs and traction control issues in early October of 2022. Have had two cases of compleat brake lock up. Took to ram deal for repairs and it was diagnosed as the abs hydraulic unit. When road conditions are icey and slick will have issues with the brakes locking up.

    Source: NHTSA WEB SITE
  • 2017 RAM 2500
    - Virginia Beach, VA

    "Service ABS," "Service Electronic Breaking System," and "Traction Control" caution lights illuminate on vehicle during driving. Started with intermittent illumination. Took vehicle to dealer and was told that ABS pump failed, but no parts are available to repair. Service advisor said it was ok to drive, that the brakes will function without ABS system. Brake performance is diminished. There is no pumping sensation when I apply brakes hard.

    Source: NHTSA WEB SITE
  • 2017 RAM 2500
    - Mechanicsville, VA

    When driving, the Service Anti-Lock Brake System (ABS) light would intermittently cut on and off and would disable the ABS system and Traction Control system. This would happen at any speed. I scheduled an appointment at Pearson Chrysler Dodge Jeep in Richmond, Virginia for 11/22/2022. I was told the ABS Control Module was defective and the part had to be ordered. The dealership advised that this equipment has malfunctioned in many 2017 Ram 2500 trucks and that the part was on back order until late January 2023. They also advised me that if I drove the truck when the light was on I would NOT have anti-lock brakes or traction control. I have called multiple times to inquire about the status of my part order to get the safety issue fixed. I was told in January that the part still wasn’t in and that the timeframe was pushed out to March. I called again today (3/17/2023) and was told the part now was in the process of switching suppliers and that they did not know if or when my part will be available. This is a huge safety issue. My truck has been mostly parked since before Thanksgiving and it’s now almost April. RAM as a manufacturer is creating a large safety issue for anyone with this same issue. I have not been able to get my truck serviced properly with OEM parts due to their negligence. This is a warranty claim and my contract will expire in 2 months and I am not sure if this will be covered once or if the part ever arrives. Please assist in getting this issue resolved. I do a lot of towing and depend on this truck to be safe for me and other drivers and RAM is preventing this from happening. My truck is still mostly parked and cannot be trusted on long trips. My truck is also due for state inspection in June and this warning light will cause my truck to be rejected and then I will not be able to drive it at all.

    Source: NHTSA WEB SITE
  • 2017 RAM 2500
    - West Palm Beach, FL

    The contact owns a 2017 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS and hydraulic control unit modules needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred and that the cruise control also failed to activate as needed. The vehicle was then taken to Arrigo Chrysler Dodge Jeep RAM West Palm Beach (6500 Okeechobee Blvd, West Palm Beach, FL 33411), where it was diagnosed that the ABS and hydraulic control unit modules needed to be replaced again; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 RAM 2500
    - Illiopolis, IL

    I have dash lights going on and off for the ABS and traction control. This is very intermitted. On two occasions I have experienced times where I had to slam on the brakes to avoid an accident. Both times the ABS failed to work causing me to come to near collision with another vehicle. One of the times this caused me to go off into a ditch. This was with slick roads and snow covered in areas. Have also had several times the truck would steer out of control with no traction aid. I am constantly losing speed control using cruise control. It will work for a bit and then turn off when the ABS and traction control lights come on.

    Source: NHTSA WEB SITE
  • 2017 RAM 2500
    - Daphne, AL

    Second failure of ABS system in 2 years. Error code c0020-1 for failed ABS HCU part number 68143491AB. Replacement parts are currently unavailable from manufacture and has been in the status for nearly 6 months. Service center is unable to restore functionality of brake systems and vehicle has been un-driveable due to ABS safety concerns since October 2022. As stated this is my second failure with same part, first failure was in Sept 2020.

    Source: NHTSA WEB SITE
  • 2017 RAM 2500
    - Edcouch, TX

    ABS light and alarm come on and goes off at random intervals. This issue was repaired before on 03/04/2020 and now the issue is reoccurring when rain or hight humidity. The original ABS code on the system was C0020-01 (ABS pump motor control - general failure). The HCU part #68143491AA was replaced and ABS module the issue corrected. My concern is that the ABS is disabled on the vehicle once the condition occurs and could result in loss of control during a hard or panic stop. I pull a 7,000 lb trailer and am concerned that if a hard stop occurs the truck could start sliding and cause the truck and the traile to lose control.

    Source: NHTSA WEB SITE
  • 2017 RAM 2500
    - Santa Clara, CA

    Abs unit, hcu failed. Lights flash on an off over an over while driving. ABS light stays on so ABS will not work. Cruise control will not work. Keeps throwing service abs, and service electronic brake controller

    Source: NHTSA WEB SITE