2014 RAM 2500 Complaints

The contact owns a 2014 Ram 2500. The contact stated while her husband was driving approximately 40 MPH, the transmission shifted independently into neutral(N). The contact stated there was no warning light illuminated. The driver was able to park on the side of the road and shifted the vehicle into park(P). The contact stated then experienced the failure within 20 minutes. The contact stated that her husband was able to continue driving to his destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 51,700.

When putting the truck in Gear to go in reverse, the gear shifter on the steering column came loose from the column and fell out. This exposed the column and it was found that an aluminum bracket holding the gear shift had broken in half. Truck could not be put in park to shut off engine.

Truck has around 67k miles. When preforming an oil change i checked the drag link knowing that some trucks are recalled. The outer jam but was loose. Called dealership and they said the recall was done. There are no indications that the recall was done. No marks or welds on the nuts as the recall states.

The contact owns a 2014 Ram 2500. The contact stated that while driving at 20 MPH, he temporarily released the accelerator pedal and when he depressed it again the vehicle failed to respond. There were no warning lights illuminated. The contact stated that he veered to the side of the road. The contact stated that after he disconnected and reconnected the battery terminals, he was able to restart the vehicle and the accelerator pedal responded when depressed. The vehicle was taken to the dealer who diagnosed that the accelerator sensor needed to be replaced. The contact stated that the accelerator sensor was replaced; however, the failure reoccurred five times. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 230,000.

A Recall on the Drag Link Bar was for a bolt coming loose. The recall was to weld the bolt, so Drag Link Bar could not be adjusted or bolt come loose. I am the original owner and in order to do an updated alignment, I now need to buy a new adjustable drag link bar, because the original one can not be adjusted due to the recall fix was to weld a nut, so it cold not back off. So a $80 alignment charge, is now going to cost me $1000 because I have to buy a new Drag Link Bar. I have contacted RAM, they said the will not do anything, they fulfilled the Recall. Why would the NHTSA allow a fix to be a welded nut on a steering arm that might need to be adjusted for alignment? So it would of been better for me to not do the recall and wait for it to fail and then get a new drag link bar. My Drag Link bar does not need to be replaced due to age of vehicle or wear and tear. The Drag Link bar needs to be replaced because the part can not be adjusted, like all other steering parts.

The electoral component of the climate control started on fire while vehicle was parked and turned off. The truck was deemed a total loss by insurance. There is a fire and police report stating the fire started in the wiring of the climate control. The fire department had to tear out that whole dash part to stop the fire. There was no warning that this was going to happen. We are now stuck with $8000 left to pay on this vehicle that was deemed total loss by American Family Insurance. This was faulty wiring on Dodges behalf.

The part that failed the first time was transmission module. We were 12-13 hrs from home when 2500 tried to engage 4wd while truck was moving approx 55 mph. While pulling horse trailer. It tried to engage 3 times during repetitive stops along narrow highway. Truck was making loud grinding noise during the attempts to engage 4wd while moving. Truck failure on highway with NO shoulder with NO option but to stop put whole rig in danger of collision. After internet research we pulled appropriate fuse & drove into park. Upon return home 2500 was driven to Russell Barnett Dodge for inspection and repair. Cost to us $721.05 due to no warranty. 4wd service lite appeared while trying to engage. After repair, and approx 200 miles later during an out of state trip pulling horse trailer, the 2500 service lite appeared, and the truck tried to engage 4wd at 65 mph on interstate highway with the same noise. Again pulled fuse and continued trip. We have logged each event with Ram corporate and obtained case numbers. They did not feel this was a safety issue, was not covered under warranty, and our responsibility. So the first repair did NOT work and failed again 2nd time. Ram still would not cover repair & dealer repair shop is saying it’s a different module. But all symptoms were identical from first event. We feel this is a safety issue - on highways pulling a trailer and potentially becoming a moving obstacle for other drivers if the truck had engaged 4wd at high speed.

My Ram 2500 truck is in need of repair under the R46 recall. On 8/4/2021 the dealership inspected my truck and claimed they had ordered parts and the repair will not be completed until June 2022. The recall bulletin states that a failure of the track bar frame bracket can cause a sudden crash without warning. There is a frequent popping or "clunk" sound coming from under the truck when turning and when going over bumps. This is my daily driving vehicle. I do not think it is safe to drive this truck for another 25,000-30,000 miles while waiting for these parts. This truck has been in the same dealer service center at least three times since 2015 for recall repairs and each time they have failed to address the R46 recall.

i AM HAVING A PROBLEM WITH THE TPMS. I AM CONSTANTLY GETTING A WARNING THAT THE REAR TIRES NEED TO BE INFLATED TO 80 PSI. THE DOOR JAMB AND THE TIRES SPECIFY 65 PSI MAX COLD. AFTER GOING ON LINE TO HELP WITH FIXING THE PROBLEM I FOUND OUT I AM NOT ALONE. CURRENTLY FOUND OVER 200 COMPLAINTS WITH THE SAME ISSUE. I AM SURE THERE ARE MANY MORE BECAUSE I DIDN'T ADD MINE TO THE LIST. MY RAM IS 2014 BUT THE YEAR DOESNT SEEM TO MATTER. THE PROBLEMS I FOUND WAS BETWEEN THE YEARS 2013 - 2019. ALL SEEM TO BE MOSTLY 2500 AND 3500. I TOOK IT TO THE DEALER AND WAS TOLD SO FAR THEY DONT HAVE A FIX THAT WILL WORK. I NOTICED OTHERS DID THE SAME THING. ALL THE PEOPLE THAT LET THE DEALER FIX THE PROBLEM SOME WERE PUTTING BLACK TAPE OVER THE LIGHT AND IGNORING THE WHOLE SYSTEM. OTHERS WERE JUST DISABLED THE SYSTEM. THIS IS A SAFETY ISSUE SINCE IT IS REQUIRED BY LAW. THERE ARE NO RECALLS SO IT MUST BE OKAY TO DISABLE THE SYSTEM SO THAT WARNING LIGHT WONT BE ON ALL THE TIME. DO YOU HAVE ANY IDEAS?

Drag link recall: Problem was “fixed” by welding it. I am having a lot of play in my steering and hard to keep straight. This should be fully replaced with a better drag link rather than welded.