2018 RAM 2500 Complaints

I received the ABS recall letter in 2024 and periodically since. I have contacted RAM after 2 years with no remedy and because I complained they have since blocked me. This is an unacceptable safety issue they should be addressing but are not. Please help. My truck only has a little over 100k miles on it. I deserve help with this EXPENSIVE purchase as I bought it new!

The contact owns a 2018 Ram 2500. The contact stated that the message “Service ABS” was displayed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted, who offered to replace the part with a part from a 3500 Ram vehicle, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the part was not yet available for the recall repair. The failure mileage was approximately 50,000.

There has been a recall for the HCU unit for years. The message for this issue comes up on my dashboard every 10 seconds while I drive. Stellantis says there is no remedy. What XXX am I supposed to do?

ABS, Traction controle and 4 wheel drive system shut down. the truck is sending code- C0031-1D directly related to C4B recall. The dealerships have no fix and offered no support or guidance but did agree that the truck is unsafe to drive as is.

Hcu abs failed almost 2 years ago. Recall issued a year and half ago. Still no fix. This is ridiculous.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and the vehicle skidded and was shaking. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, but the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The dealer was contacted; however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure but was unable to provide a date when the parts would be available. The failure mileage was approximately 200,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed and hauling a camper during windy conditions, the vehicle lost stability, and the rear end of the trailer started swaying. Despite the trailer being equipped with an anti-sway system, the entire vehicle shook violently before the contact was able to regain control. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the local dealer stated that the replacement parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 43,000.

The electronic throttle control light and check engine light are on. I took it to a mechanic and had the accelerator pedal replaced. The lights remained on and the truck remains in "limp mode" and will not go over 59mph. The mechanic stated that this is due to the unresolved recall problems with the traction control and anti lock braking system, and the HCU needing replaced. These components and labor are over 2-3 thousand dollars! I have called NHTSA and the manufacturer with questions and asked for a timeframe for a fix and have received nothing.

The contact owns a 2018 Ram 2500. The contact stated that the ABS, traction control, and cruise control were inoperable. The contact stated that the lights were flashing on the instrument panel. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. Another local dealer was contacted, Dick Huvaere's Richmond Chrysler Dodge Jeep RAM (67567 Main St., Richmond, MI 48062); and it was confirmed that the part was not available. The manufacturer was contacted and opened a case. The failure mileage was approximately 55,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds and towing several vehicles with the cruise control activated, the towing and hauling system and the cruise control system turned off inadvertently. The contact stated that the message "ABS Service Required" was displayed. The vehicle was taken to a dealer where it was diagnosed and determined that the HECU needed to be repaired; however, the parts for the recall repair were not yet available. The manufacturer was notified of the failure. The failure mileage was 60,000.