2018 RAM 2500 Complaints

The contact owns a 2018 Ram 2500 The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated that the ABS, Electronic Stability Control (ESC), and Traction Control systems all failed to operate as needed. In addition, the contact stated that the warning lights and chimes associated with the failures constantly alerted him while driving. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the brakes were making abnormal clunking sounds. The contact stated that the traction control, 4WD, and cruise control were inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The approximate failure mileage 125,000. VIN tool confirms parts not available.

Towing my camper with my family in the mountains during Memorial Day weekend. It was rainy. My brakes failed me SEVERAL times as well as my traction control. To say it was scary is an understatement. I don’t even want to use the truck anymore. I have had several chats with ramcare as well as a call to my dealership with zero resolutions. Someone is going to get hurt or worse. The HCU no longer works.

The warning lights that I have a braking system malfunction continuously "bing" and display on the drivers console. This has been going on for approximately 1 year and Fiat Chrysler of America does not have a solution to this date. Here is the recall information: - Manufacturer Recall NumberC4B -NHTSA Recall Number24V-896 -Recall StatusRecall Incomplete, remedy not yet available I reported this to the dealer approximately a year ago and have since taken to the dealer for service where they told me once again there is no fix for this problem. I have called FCA as well but they are unable to provide any additional information.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds and hauling a trailer, the ABS warning light illuminated, followed by the sound of an alarm. The contact stated that the alarms sounded 27 times within 3 miles. The contact stated that the failure disabled the cruise control mode. The vehicle was taken to the dealer, where it was determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of failure and informed the contact that there was no anticipated date for parts availability. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated that the ABS, Electronic Stability Control (ESC), and Traction Control system failed to operate as needed. In addition, the warning lights associated with the systems failures were constantly flashing on the instrument panel while driving. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ABS keeps going off. Ram setup to appointments to fix issue but after going to dealership and sitting for two hours they say they don’t have parts to fix

Manufacturer has failed to remedy ABS HCU recall for over 6 months. Vehicle is beginning to exhibit ABS warnings. This wait for parts is unacceptable, especially for a braking system recall. Please get the manufacturer to deal with this issue in a timely manner.