2018 RAM 2500 Complaints

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 65 MPH and depressing the brake pedal to avoid a crash, the vehicle did not immediately stop and veered to the right. The cause of the failure has not yet been determined. The local dealer was notified of the failure. The failure mileage was 90,000. VIN tool confirms parts not available.

Why, after more than 5 months of a recall issuance, is there still not a "fix" issued to service dealers to make needed replacement of the Hydraulic Control Unit ABS (recall C4B)? Is anybody overseeing this matter to ensure timely resolve to this safety issue? I called my local Dodge dealer this morning to check on this after not hearing any further word about it despite registering my vehicle for recall notification with Fiat Chrysler Automobiles, and learned that they have a bulk shipment of 16 HCU units in stock, but they do not have the vehicle computer programming (or something to that effect) to initiate fixing the matter. I sure hope the HCU on my truck doesn't fail and cause an accident.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that occasionally while driving at various speeds, the vehicle briefly lost motive power before returning to normal functionality. The contact stated that the ABS and ESC warning lights remained illuminated, and the vehicle occasionally turned off and restarted while driving. The contact stated that while the warning lights were illuminated, the cruise control was inoperable. The approximate failure mileage was 45,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the ABS and traction control warning lights illuminated intermittently and then remained illuminated. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 22,100.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the cruise control was activated and set at various speeds, the ABS warning light was illuminated and deactivated the cruise control. While driving with the cruise control in winter timing and using the Electronic Stability Control (ESC) light was illuminated and caused the cruise control to be deactivated. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

Mopar part numbers 68143491AA Control-Anti-lock brake system and Mopar part number 68347098AB Module-Anti_lock brake system both failed and were replaced/repaired by dealer under warrranty where I purchased the truck. Truck had 8,223 miles on it. Brakes and traction control was compromised. Numerous warning lights and warning tones were observed.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle made abnormally loud sounds. The traction control, stability control, and ABS warning lights were illuminated. The message "ESC Not Functioning - ABS Not Available" was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,000. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Under the Recall information it shows that this vehicle is unsafe to drive due to the ABS system in Major. It will go off and go on all by itself while I’m driving. and they can’t get the part I need.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the anti-lock brakes failed to stop the vehicle. The ABS warning light was illuminated. The vehicle slid and crashed into a Jersey barrier. The air bags did not deploy, and there were no injuries sustained. The vehicle was able to be driven away from the crash site. The front bumper was later replaced. A police report was not filed. The vehicle was taken to the dealer, who related the failure to the recall but confirmed that parts were not yet available. The contact mentioned calling a total of 25 different dealer locations, where all confirmed that parts were not available. The vehicle was not repaired. The contact stated that the failure recurred. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 44,000. VIN tool confirms parts not available.