2013 RAM 2500 Complaints

I WAS TRAVELING ALONG I-25 ABOUT 75-80 MPH WHEN THE STEERING GOT EXTREMELY TIGHT SO I STARTED TO SLOW DOWN AND WHEN I DID SO I FOUND OUT THERE WAS LITTLE TO NO BRAKES. ONCE I COASTED TO THE EDGE OF THE INTERSTATE THE TRUCK STARTED TO OVERHEAT REALLY FAST SO I SHUT IT OFF. I OPENED THE HOOD AND EXAMINED THE MOTOR AND FOUND THAT THE WATER PUMP SHAFT HAD SNAPPED OFF BECAUSE THE WATER PUMP FAILED. WHEN IT HAPPENED MY TRUCK LOST EVERYTHING THAT IS TURNED OFF OF THE SERPINTINE BELT WHICH INCLUDES POWER STEERING PUMP ALL HYDRAULIC SYSTEM FOR MY MASTER CYLINDER AND COOLING SYSTEM. THERE WAS NO WARNING THAT THE PUMP WAS GOING TO FAIL AND AT 75 MPH IT WAS AMAZING THAT NOTHING CATASTROPHIC HAPPENED WITH NO STEERING OR BRAKES. I HAVE RESEARCHED AND FOUND THERE IS A RECALL FOR THE WATER PUMP ON MY TRUCK BUT IT DOESNT MENTION ANYTHING ABOUT IT FAILING LIKE MINE DID WITH 40,000 MILES ON IT.

DEAD PEDAL ISSUE WHEN ACCELERATING THEN MOMENTARILY LETTING OF THROTTLE AND REAPPLYING THROTTLE, THERE'S A 2-3 SECOND DELAYED RESPONSE. I'VE TAKEN IT TO THE DEALER AND THEY DON'T SEEM TO KNOW WHAT'S CAUSING IT.

WIPERS RUNNING WITH KEY AND WIPER SWITCH OFF. WENT TO GO TO WORK AND WALKED OUTSIDE TO FIND WIPERS RUNNING IN LOW. DISCONNECT BATTERY TO STOP. WAITED 5 DAYS, AS SOON AS I CONNECTED, THEY STARTED UP. PULLED FUSE AND THEY STOPPED, HAVEN'T USED TRUCK SINCE.

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (GLENN POLK AUTOPLEX RAM, CHRYSLER, DODGE, JEEP, FIAT, 4330 N. INTERSTATE 35, GAINESVILLE, TX 76240, 940-665-3461) WAS CONTACTED AND CONFIRMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE THE VEHICLE WAS REVERSING OUT OF THE GARAGE, THE REAR WHEELS SUDDENLY SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED (AFTER THE REAR WHEELS WERE REMOVED) THAT THE EMERGENCY BRAKE PADS HAD DETACHED AND FELL INTO THE REAR AXLE. THE BRAKE PADS WERE REMOVED, BUT WERE NOT REPLACED. AFTER CONTACTING THE LOCAL DEALER (DON CHRYSLER/DODGE IN CADILLAC, MI), THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON AMONG THIS MODEL VEHICLE AND OCCURRED DUE TO LACK OF USE OF THE EMERGENCY BRAKES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

DUE TO A POOR SILL DESIGN, DEBRIS SUCH AS SMALL ROCKS AND SAND WILL COLLECT AT THE BOTTOM OF THE DRIVER AND PASSENGER SIDE WINDOWS. WHEN THE WINDOWS ARE ROLLED DOWN, THE DEBRIS WILL SCRATCH AND ETCH PERMANENT VERTICAL LINES IN THE GLASS AS THEY MOVE DOWNWARD. OVER TIME THE GLASS APPEARS DIRTY, HAZY, AND PROVIDES REDUCED VISIBILITY ESPECIALLY IN HIGH SUN SITUATIONS OR AT NIGHT WHEN UNDER DIRECT LIGHT FROM ANOTHER VEHICLE'S HEADLIGHTS.

AFTER BEING PUT IN PARK, VEHICLE ROLLED AWAY CAUSING NO PROPERTY DAMAGE, JUST BODILY INJURY

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERITAGE CHRYSLER IN BALTIMORE, MARYLAND 21234 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING VARIOUS HIGHWAY SPEEDS, THE VEHICLE EXPERIENCED A CONDITION CALLED THE "DEATH WOBBLE" AND SHOOK VIOLENTLY UPON HITTING A BUMP IN THE ROAD. HERITAGE CHRYSLER IN BALTIMORE, MARYLAND 21234 WAS MADE AWARE OF THE FAILURE AND REPLACED TWO OF THE UPPER BALL JOINTS, BUT THE FAILURE RECURRED. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

HAD A DEATH WOBBLE IN MAY OF 2017. I WAS KNOCKED OFF THE ROAD DURING A SCHOOL CAMPING TRIP AT 60 MILES AN HOUR ON A MOUNTAIN PASS. LUCKILY I MANAGED TO STOP THE VEHICLE BEFORE ROLLING OVER. DEALER FIXED UPPER AND LOWER BALL JOINT AND TRAC BAR. THE WOBBLE IS NOW BACK AND I AM DEATHLY AFRAID TO DRIVE IT. I LIVE IN THE MOUNTAINS OF COLORADO AND I USE THE TRUCK TO PULL A LARGE BOAT. IF IT HAPPENS ON A MOUNTAIN PASS...I AM DEAD!