2018 RAM 2500 Complaints
View complaints related to 2018 RAM 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 2,420 complaints submitted for the 2018 RAM 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 RAM 2500- Independence , KY
My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.
Source: NHTSA WEB SITE -
2018 RAM 2500- Newville, PA
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the brake pedal was depressed, and the pedal fluttered, and the vehicle failed to stop as intended. The vehicle was parked at the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 RAM 2500- FUQUAY VARINA, NC
I have received an "Important Safety Recall" issued for my vehicle. In the notice, it states that "The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning." I have contacted the dealership as well as RAM offices with no answer other than that the part is not available. As a safety issue, this is unacceptable. Please know that legal representation will be sought out.
Source: NHTSA WEB SITE -
2018 RAM 2500- Cincinnati, OH
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 RAM 2500- Montverde, FL
afety Recall V06 / NHTSA 19V-021 Drag Link - January 25, 2019 This so called fix is abhorrent! It calls for welding an adjustable part of the steering linkage rendering it non- adjustable when having the front end aligned in the future. Not to mention the effect of welding, potentially causing a problem with the integrity of the metal. The correct fix for this SAFETY issue is to REPLACE this steering linkage component (which is an option). No do a weld job on the steering linkage of all things! I am appalled that NHTSA approved such a thing. PLEASE revisit this issue and do the right thing. Require Chrysler (FCA US LLC) to REPLACE this defective part with the proper part. Note.... Chrysler is not welding the nuts on the drag links on trucks coming off the assembly line! They are coming off with proper, safe, adjustable drag links!
Source: NHTSA WEB SITE -
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2018 RAM 2500- west bend, WI
The ABS brake warning lights are on all the time. I have no cruise control. There are times when I can't even shift my vehicle into gear. I will be checking to see if I even have 4wd with this light on. But, haven't tried it since the lights have been on.
Source: NHTSA WEB SITE -
2018 RAM 2500- Niceville, FL
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS became inoperable, with the ABS and the traction control warning lights illuminated. The contact stated that the vehicle became difficult to control. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The approximate failure mileage was 96,000. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 RAM 2500- Elgin, TX
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 38,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 RAM 2500- Reedy, WV
The contact owns a 2018 Ram 2500. The contact stated that while her husband was driving at an undisclosed speed, the “Service Electronic Braking System” message was illuminated. The contact stated that her husband was informed by the dealer that the ABS and traction control were inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when the part would be available. The failure mileage was unknown. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 RAM 2500- Youngstown, OH
August of 2023 I had my service electronic braking system, abs, and traction control light come on. Dealer diagnosed as bad hcu. As of today 2-4-25 I am still waiting on parts with no answer as to when parts will be available for the repair.
Source: NHTSA WEB SITE