2013 RAM 2500 Complaints

"DEATH WOBBLE", THIS HAS BEEN DOCUMENTED IN MANY PLACES ON LINE AS A PROBLEM WITH THIS TRUCK. WHEN TRAVELING AT HIGHWAY SPEEDS HITTING ANY POTHOLE WILL LIFT THE TRUCK OFF OF THE ROAD AND MOVE OUT OF THE LANE. ALSO WHEN TRAVELING ON CEMENT HIGHWAYS THAT HAVE BEEN CUT FOR EXPANSION JOINTS THE TRUCK BOUNCES UP AND DOWN ENOUGH TO SHAKE THE DRIVER AND PASSENGERS VIOLENTLY. CAUSING DRIVERS LOSS OF CONCENTRATION AND CONTROL. THIS REALLY NEEDS TO BE FIXED THROUGH BETTER ENGINEERING. I HAVE ALSO NOTICED THAT WHILE AT HIGHWAY SPEED WHEN TAKING A LONG CURVE THE TRUCK BEGINS TO JUMP AND WOBBLE AS IF IT WILL COME OFF OF THE ROAD AND LOOSE TRACTION WITH THE HIGHWAY SURFACE. THIS HAS BEEN A PROBLEM SINCE THE TRUCK WAS PURCHASED AND HAPPENS EVERYDAY IT IS DRIVEN. SO THE DATE GIVEN BELOW DOES NOT MATTER.

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA CHRYSLER DODGE JEEP RAM FIAT OF EUGENE (2121 MARTIN LUTHER KING JR BLVD, EUGENE, OR 97401) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE AIR BLOWING INTO THE CAB OF MY TRUCK IS NOT AS WARM AS IT SHOULD BE. IT HAS BEEN GETTING SLOWLY WORSE AND NOW THAT THE WEATHER IS FREEZING IT IS NOT HEATING AT ALL. I HAVE HAD THE COOLANT SYSTEM FLUSHED, REPLACED THE THERMOSTAT, FLUSHED THE HEATER CORE, ALL TO NO AVAIL. TRUCK RUNS FINE AND IS NOT OVERHEATING. THE BLOWERS WORK FINE AS WELL. IN FREEZING WEATHER THE WINDSHIELD WILL NOT DEFROST. MY DEALER TELLS ME THAT THE BLEND DOOR INSIDE THE DASH ISN'T OPENING FULLY, AND THAT I WILL HAVE AN $1800 REPAIR BILL TO FIX THIS. MY TRUCK ISN'T OLD, AND IS STILL IN NEAR PERFECT CONDITION. I HAVE NEVER OWNED A VEHICLE THAT HAS NEEDED SO MANY REPAIRS AND HAD SO MANY RECALLS.

ON 9-6-17 I REMOTE STARTED THE TRUCK. AFTER A MINUTE OR TWO THERE WAS A LOUD NOISE AND THE ENGINE STOPPED.WHEN I LIFTED THE HOOD THE SERPENTINE BELT WAS IN PIECES. I REPLACED THE BELT AND WHEN I STARTED THE TRUCK THAT BELT SHREDDED AS WELL. I NOTICED METAL SHAVINGS BEHIND THE PULLEY ON THE WATER PUMP. I HAD THE TRUCK TOWED TO THE DEALER. THE DEALER SAID OUR WATER PUMP SEIZED. IT WAS REPLACED UNDER MY EXTENDED WARRANTY ON 9-7-17.

CURRENTLY THERE IS A RECALL ON THE VEHICLE FOR THE WATER PUMP WHICH MAY CAUSE AN ENGINE FIRE. I HAVE HAD THE VEHICLE TO THE DEALER IN DECEMBER OF 2017 AND WAS TOLD THERE IS NO FIX. FCA HAS BEEN NOTIFIED AND WAS TO HAVE GOTTEN IN TOUCH WITH ME ON A DATE OF WHEN THE PARTS WOULD BE AVAILABLE. NO CONTACT FROM FCA HAS BEEN MADE SINCE DECEMBER OF 2017 ON THE PART AND ALL INFORMATION AVAILABLE FROM OTHER SOURCES SUGGESTS THE PART WILL NOT BE AVAILABLE UNTIL SUMMER OF 2018.

2 MONTHS AFTER RECALL WAS PERFORMED FOR THE SCR CATALYST FAILURE IN THE RAM 2500 2013 TRUCK, THE DEF SYSTEM HAS UNDERGONE A COMPLETE FAILURE AND NO LONGER FUNCTIONS. THE TRUCK IN CURRENTLY IN A MILEAGE COUNT DOWN THAT CAN NOT BE STOPPED UNTIL REPAIRED BY THE DEALER. THE VEHICLE WILL BE UNDRIVABLE ONCE THE COUNTDOWN REACHES ZERO. THE SYSTEM UNDERWENT COMPLETE FAILURE WHILE DRIVING AT HIGHWAY SPEEDS IN THE RAIN. THE FUSE FOR THE SCR FEED HAS BEEN REPLACED TWICE SINCE THE ISSUE FIRST APPEARED AND EACH TIME IT HAS HAPPENED DURING WET CONDITIONS. NO STANDING BODIES OF WATER WERE CROSSED AND NO RIVERS WERE FORDED. THE VEHICLE DID NOT HAVE ANY OF THESE PROBLEMS PRIOR TO THE RECALL AND COULD BE DRIVEN IN WET WEATHER WITHOUT WORRY. THE VEHICLE IS NOW A MAJOR SAFETY HAZARD AND CONTINUES TO HAVE RECALLS MADE TO IT THAT HAVE NO SOLUTION. THERE ARE TWO OUTSTANDING RECALLS ON THE VEHICLE THAT HAVE NO PRESENTED SOLUTION OR DATE FOR REPAIR.

"DEATH WOBBLE" AT HIGHWAY SPEEDS,THIS TRUCK WILL BOUNCE TO THE POINT OF SHAKING THE DRIVER . IF HITTING ANY SIZE HOLE OR CUT IN HIGHWAY THE TRUCK FEELS LIKE IT COMES OFF OF THE ROAD AND UNCONTROLLABLY MOVES TO ANOTHER LANE. ON HIGHWAY IT SHAKES ON LARGE RADIUS TURNS . BAD SUSPENSION DESIGN IS WELL DOCUMENTED ONLINE!

MY VEHICLE HAS A RATCHETING SOUND THAT COMES FROM SOMEWHERE IN THE LEFT FRONT CORNER OF THE TRUCK WHEN A POTHOLE OR DIP IS DRIVEN OVER AT HIGHWAY SPEEDS. I AM UNABLE TO TELL IF THIS IS CAUSED BY THE BRAKING SYSTEM, SUSPENSION OR STEERING MECHANISM. I CAN CLEARLY FEEL THE RATCHETING VIBRATIONS IN ON THE STEERING WHEEL MAKING ME BELIEVE IT IS PART OF STEERING OR SUSPENSION. THIS HAS BEEN GOING ON IN THIS TRUCK FOR AT LEAST 4 YEARS NOW AND IT SEEMS TO BE GETTING WORSE OVER TIME. I HAVE TAKEN THIS TRUCK INTO MULTIPLE DEALERS TO RESOLVE THIS ISSUE, WHILE BOTH IN WARRANTY AND OUT OF WARRANTY. THE DEALERS ARE ABLE TO REPRODUCE THE NOISE BUT UNABLE TO FIND THE CAUSE AND CORRECT IT. THIS HAS BEEN AN ONGOING ISSUE AND I AM CONCERNED ABOUT THE SAFETY ASPECT. MOST RECENTLY THE DEALER THAT I BOUGHT IT FROM TOLD ME THAT I SHOULD JUST TRADE IT IN FOR A NEW ONE AND THAT THE PEOPLE THAT TEST DRIVE THE THE TRUCK ONE WOULDN'T BE ABLE TO FIND THE ISSUE AND I WOULD GET THE MOST MONEY NOW. SEEMED VERY SHADY TO ME. I HAVE A COMPLETE AND UP TO DATE SERVICE HISTORY ON THIS TRUCK AND HAVE HAD LOTS OF ISSUES WITH IT BUT THIS ONE HAS TO BE THE MOST ANNOYING. THAT AND THE DRIVERS SIDE DOOR MIRROR THAT SEEMS TO BE BADLY ENGINEERED AND BEING UNABLE TO SEE OUT OF IT WHILE DRIVING BECAUSE OF THE ROUGH RIDE.

BRAKE SHIFT INTERLOCK IS MALFUNCTIONING. VEHICLE SHIFTS OUT OF PARK WITHOUT DEPRESSING BRAKE PEDAL.

VEHICLE HAS HAD RECALL 17V-562 ISSUED ON IT SINCE SEPTEMBER OF 2017. VEHICLE WATER PUMP HAS FAILED. IT WAS REPLACED WITH ANOTHER DEFECTIVE UNIT AS REPAIR PARTS STILL AREN'T AVAILABLE. WONDERING WHEN IS A "REASONABLE TIME" TO REPAIR VEHICLE EXPIRED