2013 RAM 2500 Complaints

TL* THE CONTACT OWNED A 2013 RAM 2500. THE CONTACT STARTED THE VEHICLE REMOTELY TO WARM UP THE VEHICLE. AFTER TEN MINUTES, THE CONTACT NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AT 866-726-4636 AND STATED THAT SOMEONE WOULD CALL THE CONTACT. CASE NUMBER: 33248806 WAS PROVIDED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GARY MILLER CHRYSLER DODGE JEEP RAM (5746 PEACH ST, ERIE, PA 16509) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 37,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. * (RECALL RELATED INCIDENT) TS

TRUCK HAS BEEN HARD TO START SINCE I BOUGHT IT THEN IT WOULDN'T START AT ALL. DEALER SAID IT WAS WIRING HARNESS COST WAS $1500 FOR PARTS AND LABOR AND THAT DIDN'T FIX IT NOW THEY SAY IT'S THE COMPUTER IS FRIED WHICH IS GOING TO BE $2500 PARTS

NOTICED A FAINT SCENT OF DIESEL COMING FROM THE TRUCK, YET DID NOT SEE ANY LEAKS ON THE PAVEMENT. DROVE TRUCK APPROXIMATELY 25 MILES AND NOTICED LEAKING FUEL ON THE PAVEMENT. LOOKED FROM UNDER THE ENGINE COMPARTMENT AND FROM THE HOOD AREA AT THE FUEL FILTER AREA - STARTS THE ENGINE AND DIESEL FUEL SHOT OUT LIKE A SPRINKLER SYSTEM.

ONLY MY TAILGATE AND DRIVER DOOR WILL LOCK. MY DOORS WILL NOT LOCK AUTOMATICALLY WHEN I START TO DRIVE. WHEN ATTEMPTING TO LOCK MY DOORS ONLY THE TAILGATE AND DRIVER'S DOOR LOCK.

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED OVERHEATING AND ANTI-FREEZE LEAKED FROM THE ENGINE COMPARTMENT. THE COOLANT LOW WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO FAIRFIELD CHRYSLER JEEP DODGE RAM (3360 PA-405, MUNCY, PA 17756) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS REPAIRED WITH ANOTHER DEFECTIVE WATER PUMP AND THE CONTACT WAS INFORMED THAT IT WOULD BE AT HIS EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: 3278027. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. PARTS DISTRIBUTION DISCONNECT.

I PURCHASED THIS VEHICLE IN WASHINGTON AND IT WAS NEVER DISCLOSED BY THE DEALER THAT THE VEHICLE WAS BUILT IN CANADA. WHEN I DRIVE THE TRUCK AT CERTAIN SPEEDS THE TRUCK HAS A VERY SERIOUS VIBRATION. I WAS TOLD BY A MECHANIC THAT IS WAS DISPLAYING OBVIOUS SIGNS OF THE "DEATH WOBBLE" WHEN DRIVEN ON THE STREET OR HIGHWAY. IT APPEARS TO INVOLVE THE FRONT END/SUSPENSION. I DON'T FEEL SAFE DRIVING OR LETTING MY FAMILY RIDE IN THE TRUCK. I HAVE PARKED THE TRUCK AND HAVE NOT DRIVEN IT SINCE. I TRIED TO CONTACT FIAT CHRYSLER IN THE US. THEY ADVISED THAT I HAD TO SPEAK TO SOMEONE IN CANADA SINCE THE TRUCK WAS BUILT THERE. CANADIAN FIAT CHRYSLER ADVISED THAT I WOULD HAVE TO SPEAK TO US FIAT CHRYSLER OR AN IMPORT EXPORT BROKER BECAUSE THE VEHICLE WAS PURCHASED IN WASHINGTON. THE DEALER NEVER DISCLOSED THAT THIS TRUCK WAS BUILT IN CANADA AND THAT I WOULD NOT BE ABLE TO PURCHASE A SERVICE CONTRACT ON THE VEHICLE THROUGH MOPAR.. I HAVE TRIED TO CONTACT THE DEALERSHIP, RAIRDON'S OF BELLINGHAM, HOWEVER NO ONE HAS RESPONDED TO ANY OF MY CALLS. PLEASE NOTE THE DATE THE VIBRATIONS STARTED IS APPROXIMATE.

STEERING DAMPER ON MY 2013 RAM 2500 (50K MILES) IS IN NEED OF REPLACING. THIS DAMPER CLUNKS WHILE DRIVING. I HAVE RESEARCHED OTHER RAM TRUCKS OF THIS MODEL AND MOST ARE HAVING THE SAME ISSUE AND IS APPARENT THE STEERING DAMPER - CONNECTS FROM STEERING WHEEL SHAFT TO STEERING BOX IS FAULTY. THE TWO LUGS ON THE DAMPER HAVE STRUCK THE ENDS OF THE SLOTS AND HAVE PRONOUNCED METAL TO METAL CONTACT. MY CONCERN IF NOT REPLACED BY RAM, THIS COULD FAULT CAUSING LOSS OF STEERING RESULTING TO PERSONAL INJURY UP TO INCLUDING DEATH OF THE DRIVER AND PASSENGERS. I HAVE TAKEN THIS ISSUE INTO JEEP/CHRY/RAM SERVICE ON SEVERAL OCCASIONS AND THEY DECIDED TO REPLACE MY BALL JOINTS AT APPROX. 25K MILES ??? RECOMMEND NHTSA TO LOOK INTO THIS MATTER AS A MANUFACTURE DEFECT AND WILL NOT BE REPLACED FREE OF CHARGE UNLESS PUSHED AS A RECALL ITEM.

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING BETWEEN 25-30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. SUNSET MOTORS INCORP (LOCATED AT 2218 SUNSET BLVD, STEUBENVILLE, OH 43952, (740) 264-1696) WAS NOTIFIED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 15,997.

BODY CONTROL MODULE. ELECTRICAL FAULT DOESN'T ALLOW THE ABILITY TO LOCK THE DOOR. TO LOCK THE DOOR YOU MUST MANUALLY LOCK THE DOOR. SAFETY ISSUE HAVING TO MANUALLY WALK AROUND TO EACH DOOR TO LOCK IT IN UNSAFE LOCATIONS.

LOSING TROTTLE AT VARIOUS SPEEDS IS EXTREMELY DANGEROUS. NO ACCELERATION AT ALL AT INTERSECTIONS IS VERY SCARY. DEALER SAYS THAT CANNOT FIND THE PROBLEM. COSTLY AS WELL.