2017 RAM 2500 Complaints

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lurched forward, and the transmission inadvertently shifted into neutral(N). No warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 85,000.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The ABS, traction control, and an unknown warning light were intermittently illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the hydraulic control unit was replaced prior to receiving the recall letter. However, the failure persisted. The failure mileage was approximately 40,000.

My truck will lose all throttle response and brakes harder to stop accompanied by a service electronic brake system, service electronic throttle control, and electronic traction control warning. It only happens intermittently and sometimes will go a few weeks before doing it again. (The date below for incident is latest date it happened)

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the ABS and Stabili-trak warning lights remained illuminated. The contact related the failure to the recall. The failure mileage was 215,000.

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed and attempting to activate the cruise control, the system initially failed to engage. After several attempts, the contact was able to activate the cruise control; however, while attempting to deactivate cruise control, the system failed to disengage. After several attempts the cruise control disengaged. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Speed Control); but the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 178,000.

Illuminated warning lights: The ABS warning light, as well as service messages for the electronic brake control and anti-lock braking system, will turn And off. Check engine light will come on and off. Dinging sound and message on the screen: A persistent, intermittent dinging sound may accompany a flashing message on the instrument cluster indicating a system problem.

This is related to recall C4B/NHTSA 24V-896. The ABS/ESC/Traction control warning lamps come off and on while driving. The recall states that this issue may cause a vehicle to crash without prior warning.

Odometer Fraud. The contact attempted to purchase a 2017 RAM 2500. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 116,493, and at the time of registration, it was discovered that the mileage was 113,000.

The contact owns a 2017 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The approximate failure mileage was 45,000.

The contact owns a 2017 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the dealer was contacted; however, the contact was informed that parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact had not experienced a failure.