2018 RAM 2500 Complaints

Vehicle is unsafe to drive due to the loss of ABS and traction control. The constant dinging of the warning is very distracting. Stellantis, Ram Trucks, and local dealers do not seem to care that this has been an ongoing issue for over a year and still do not have any parts for the recall.

Abs and traction light come on and off causing the ding on the dash to happen more than a seatbelt warning. Loss of traction control in rain. Loss of abs while towing. Its a safety concern while driving and an annoyance. How is there no fix yet after over 2 years.

The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, there was a bell-sounding alert coming from the vehicle and several unknown warning lights illuminated. The messages Traction Control, ESC, and Cruise Control Offline were displayed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that the part to repair the vehicle was on back order. The dealer informed the contact if the vehicle was repaired out of pocket, there might be a possible reimbursement. The manufacturer was not notified of the issue. The failure mileage was approximately 59,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated with an audible alarm. The failure mileage was 30,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS failure alarm sounded, and the warning light was illuminated. The dealer was contacted and confirmed that the part was not yet available. The dealer informed the contact that there were several other owners awaiting the recall repair. The manufacturer was contacted; however, the hold time of 3-4 hours to speak with a representative was extremely long. The failure mileage was 72,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS failure warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact was informed that the part to repair the vehicle was unavailable. The contact was advised to repair the vehicle out of pocket and later submit a reimbursement request. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure, and two cases were filed. The failure mileage was approximately 50,589.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, there was an abnormal dinging sound coming from the vehicle. Additionally, while the cruise control was activated, the cruise control feature intermittently became inoperable. The ABS warning light and another unknown warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000.

ABS Recall since November 2024. NHTSA has done nothing! Ram needs to establish a Repurchase/Replacement program now!

The ABS/HCU module failed. There is recall but no fix. There are no aftermarket parts available. This has been 2 years . I cannot use 4 wheel drive or cruise control. I cannot trade the truck in. Help I am stuck with no recourse. This is a safety Issue!

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard before the vehicle came to a complete stop. The approximate failure mileage was 45,850.