2018 RAM 3500 Complaints

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Traction control and ABS work intermittently. Ram sent out this notification for recall concerning stated problems but state there is no fix at this time. They continue to state there is no fix. This is a safety issue and you are not forcing them to repair. They are dragging their feet hoping it goes away. DO SOMETHING!!!!

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS message displayed, accompanied by a dinging sound. The contact stated that during the failure, the cruise control became inoperable, and while the cruise control was engaged, the vehicle failed to function properly. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part to do the recall repair was unavailable, and that the contact would be placed on a waiting list for the repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 41,971.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact stated that the dealer recommended that the vehicle not be driven or used to haul cthe ontact's fifth wheel.

The contact owns a 2018 Ram 3500. The contact stated that upon starting the vehicle, the ABS and traction control warning lights illuminated with an audible chime coming from the vehicle. The contact stated that the failure either lasted throughout the duration of the drive or dissipated after several minutes at the beginning of the drive. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact was informed that the vehicle could be repaired out-of-pocket and be reimbursed for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and was given the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 15,000.

After stopping at the local dealer monthly concerning this safety recall I am told every time that the part is not available. I am left driving this truck in an unsafe state and am concerned for public safety as well as my own. No assistance is ever offered and there is no eta on when to expect the needed parts. This is a known issue that a safety recall has been issued for but RAM is taking no action to correct.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The Hydraulic brake control has been a recall with no replacement part available for over 2 years and this causes many safety functions to not work properly including trailer braking. They have made parts for a 2500 model but neglected to fix the 3500, 4500 and 5500 models. They will fix it with another faulty sensor and still expect owner to pay a 1700 repair bill even though it’s a recall. It’s ridiculous on the time this is taking.

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer four times, and the contact was informed that the parts were not available. In addition, the contact was advised not to drive the vehicle. The contact notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part was not available for the recall repair. In addition, the contact stated that the vehicle had been parked for a year while awaiting the parts for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 29,500.