2018 RAM 3500 Complaints
View complaints related to 2018 RAM 3500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 760 complaints submitted for the 2018 RAM 3500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 RAM 3500- EAGLETOWN, OK
Service ABS brake system and Service Electronc braking system warnings constantly come on and affects braking system and cruise control. Dealers have no answers, Dodge has no answers. As a commercial vehicle driver if my abs doesn’t work properly then I’m shut down, but dodge can get away with this in a regular vehicle. This is a very very common problem with 2018 dodge 3500’s and any help to get this fixed would be greatly appreciated, because they have no fix to the problem.
Source: NHTSA WEB SITE -
2018 RAM 3500- Columbus, NJ
I have a 2018 Ram 3500 with the Cummins 6.7 diesel engine. My ABS traction control lights constantly kick on and off. This is unknown problem as the ABS module needs to be replaced. Ram knows about the issue as thousands of trucks are affected, there is no recall. There are no parts available according to my dealer. When the lights kick on, I have no antilock brakes, no traction control and four-wheel-drive will not work. I live in the northeast, so not only is this dangerous on wet roads, but my truck is useless in the snow, as four-wheel-drive will not work. A recall is needed to force ram to produce these parts and fix the trucks at their cost
Source: NHTSA WEB SITE -
2018 RAM 3500- Colorado Springs, CO
I have an active issue with the hydraulic system that presents by the ABS and Traction Control lights toggling on and off repeatedly. I pulled the ABS codes as did an independent repair shop and got code C0020-01 ABS Pump Motor Control - General Electrical Failure. There appears to be a service bulletin regarding this issue. It has not been repaired/replaced at this time.
Source: NHTSA WEB SITE -
2018 RAM 3500- Greenville, TX
ABS/Traction control lights and failures of the HCU and/or ABS control module. Warning lights constantly going off at about 25k miles, fixed under warranty. I think they replaced the HCU and control module in about 2020-21, but not sure. The lights continually flash again (starting at about 50K miles) and I'm assuming another HCU failure, but it's out of warranty and was told by dealer a year ago that it would be a expensive fix at my expense, and that they would have the truck for a while and may not be able to get parts. I was told that after getting it fixed, they could see if it would be eligible for any coverage, but their work was only guaranteed for 10k miles. I've researched it and discovered the original part was replaced by another part number, although the new part seems to fail as often, and it's usually the HCU and/or electric motor on HCU. I tried reporting this before, but got no confirmation or follow up from manufacturer of NHTSA, so I'm not sure it went thru. Truck currently has about 63k miles.
Source: NHTSA WEB SITE -
2018 RAM 3500- Fulshear, TX
ABS failure occurs at multiple speeds and times. This occurs during normal driving conditions as well as while towing. Have reported to local dealership as well as brought in for service. Informed ABS and Pump unit needs to be replaced. Has been over 1 year and still waiting on RAM to fix. This is a safety hazard
Source: NHTSA WEB SITE -
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2018 RAM 3500- Chesapeake, VA
The Hydraulic Control Unit Chrysler part number 68143491AA failed and was replaced on my vehicle. I had the vehicle back to the dealer numerous times before they replaced this item. 14000 miles later the same problems are happening again. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. The warning lamps and messages will flicker on and off repeatedly and randomly while driving.
Source: NHTSA WEB SITE -
2018 RAM 3500- Bellingham, WA
ABS system failure. Also disabling 4x4 wd during winter driving over a snowy pass; no abs, no traction control, no 4wd, no warning. I spun out several times and nearly crashed on my way home. Come to find out thousands of truck owners of this model are experiencing the same problem. This is a threat to public safety. Please address immediately
Source: NHTSA WEB SITE -
2018 RAM 3500- Grant, OK
2018 Ram 3500 Laramie Longhorn, 64k miles, ABS/Traction lights on dash, intermittent, cancels cruise control and can't switch into 4WD. Dealer said it's a known issue and there is nothing they can do because there are no parts to order. I am a retired, disabled vet and I need help please. Thank You and God bless.
Source: NHTSA WEB SITE -
2018 RAM 3500- Muskogee, OK
ABS warning indicator occurs intermittently. Dealer indicates fault code C0020-01 - ABS Pump Motor Control General Electrical Failure. Found active FCA STAR Online Publication 'case number [XXX] dated 4/28/2020 that indicated this failure, with instructions on troubleshooting/repair, and instructions for returning parts to FCA. [XXX] Dealer (8/28/23) had informed me that parts are on on backorder, unavailable, and could not be ordered until spring of 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2018 RAM 3500- Statesboro, GA
Service electronic brake system, & service hydraulic brake system warning lights intermittently display on dash. Disables both of those safety features as well as cruise control. These are very important safety features especially when hauling a load!
Source: NHTSA WEB SITE