2018 RAM 3500 Complaints

View complaints related to 2018 RAM 3500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 760 complaints submitted for the 2018 RAM 3500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 RAM 3500
    - El Paso, TX

    ABS/HCU second time malfunctioning. Causing no abs and no cruise control. Parts are on back order until feb 2023. Causing me not to be able to safely operate my vehicle

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - Greensboro, MD

    For thousands of miles and almost 2 years, my ABS constantly warns, then resets, then warns that service is required. Dealers across the country scan my truck and find code C0020-01 ABS PUMP MOTOR GENERAL FAILURE. This part has not been available for over 18 months and every dealer has said they have dozens of customers needing the same part/repair. Nationwide forums show this to be an ongoing issue with faulty parts, yet Stellantis has not issued a recall, nor have they provided any sort of remediation. Several have "off the record" suggested pulling the ABS PUMP fuse to provide temporary relief from the constant alarming of a bad part.

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - Bellflower, CA

    ABS warning light and service brake system light keep going on and off. Sometimes only occasionally and sometimes constantly going on and off. Service code 0020 indicates ABS computer and possibly hydraulic pump replacement is needed. Truck has less than 36000 miles when this started but it exceeds the 3 years warranty period. Dealers indicate parts are no longer available to make repairs. This needs to be a safety recall with parts available for repairs to be completed. I have had it inspected by an independent service center and they have continuously said parts are still not available since April 2023 when this problem first occurred and was diagnosed. I see many forums and some class action lawsuits online indicating I am not the only one with this issue.

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - Jacksboro, TX

    Service abs system and traction control lights come on and go off at random times. When the lights come on it disables cruise control. While driving it has come on and disabled the cruise on several occasions and is a hazard while driving. I have told I will need to replace the hydraulic control unit but is on back order with no eta on parts

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - Clermont, FL

    Service anti-lock brake and traction control system warning lights intermittently flash. This also causes a dinging sound. Problem is persistent. Ram dealer says abs brake module and hydraulic units need to be replaced. Parts backordered until March which means I will have to drive an unsafe vehicle with the constant distraction of flashing lights and warning tones or park my vehicle for 4 months.

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - New Bedford, MA

    My ABS/Traction Control warning lights have been coming on and off for some time. They come on for random lengths of time. I brought it to the dealer at the end of July when the lights had been on long enough for the dealer to plug a unit in to read the code. I believe they stated it needed a control unit/board. I made an appointment to fix it a week later. When I arrived they stated they did not have the part in stock and they would notify me when it came in. Later that day I received a call from the dealer stating that the part would not be available until February 2024 because engineers were working on a fix. I now have to wait at least 8 months for a fix. I have researched online forums and there have been complaints for several years on this problem. There also seems to be a class action suit over this in two states. To say this is a safety hazard is an understatement. At any time I can no longer have ABS/Traction Control. There is no reason for not demanding a recall to correct this dangerous safety issue.

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - Vancouver, WA

    my 2018 Ram 3500 had less than 36,000 miles when the anti-lock brake system and service electronic brake system alarms began randomly flashing. this happens now every few seconds and so speed/cruise control no longer functions, also anti-lock and skid prevention has failed. Dealers have 3 month back order on the Hydraulic Control Unit, leaving owners the choice of operating an unsafe vehicle, or parking it for months.

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - Rowlett, TX

    ABS and Traction control lights/audible warnings came on at about 25K miles on my 2018 Ram 3500 Dually truck. ABS control module and I think HCU were replaced under warranty. At about 50K the problem came back, ABS and Traction lights constantly coming on. Dealer said the issue is out of warranty now. Dealer said I'd have to pay a diagnostic fee, parts/labor, and computer re-program in the thousands. Dealer said because this is a common issue, and my truck was repaired once under warranty, that after the repairs they could file to see if the manufacturer would cover any of it. Even if I buy and replace the parts that have been back ordered, I'd have to pay thousands for the parts and to have the dealer program the parts to the truck. I have not repaired this yet, because I believe the parts are faulty and will need to be replaced every 25k miles. I've read about many people having these same issues with the brakes on these Ram trucks.

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - Canton , TX

    ABS and traction lights come on intermittently with the brakes feeling different.Diagnostic shows code C0020-01 which is apparently a very common issue with 2018 Rams.Dealer told me today(10-25-23) no part’s available at the earliest will be Feb. of 2024.This truck has 81000 miles on it and is my daily driver.I would hope Ram steps up and fixes problems at NO CHARGE for everyone effected.

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - SUBLIMITY, OR

    ABS activator system and stability control out. Dodge has replacement parts but are not replacing or releasing at this time

    Source: NHTSA WEB SITE