2018 RAM 3500 Complaints
View complaints related to 2018 RAM 3500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 760 complaints submitted for the 2018 RAM 3500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 RAM 3500- Gulfport, MS
The ABS/ Traction control is intermittently failing. It is aviliable for inspection. When the light comes on I have no ABS or Traction control which may cause me to lose control under certain circumstances. The dealer has and the manufacturer has confirmed the problem. The dealership was able to reproduce the issue. The component was inspected by the dealership. There are the ABS/ Traction control light that comes on the dash sometimes. I have been told that the part that needs to be replace is backordered indefinitely and the manufacturer has no idea when they will get any new ones. From what reasearch I have done it looks like they need to reengineer the parts to make them work right. Also told that this is not covered by any recalls which I think is wrong as it is a safety issue that they knew about.
Source: NHTSA WEB SITE -
2018 RAM 3500- Hineston, LA
ABS PUMP WENT OUT AND THE ABS AND THE TRACTION CONTROL DOES NOT WORK. WE HAVE CHNAGED THE SENSORS ON THE WHEELS. THE PART IS ON BACKORDER AND IS HARD TO GET.
Source: NHTSA WEB SITE -
2018 RAM 3500- Buford, GA
On August 18th, 2022, my "Service ABS system" light starting blinking on and off constantly. I took it to the dealer. They replaced the HCU unit, part of the ABS system. It was not a cheap repair. Yesterday, it starting doing it again. I have read several places that this is a known issue and lots of people are having it. Shouldn't there be a recall by RAM for this? I tow a trailer with my truck. I'm sure this is a safety issue.
Source: NHTSA WEB SITE -
2018 RAM 3500- Fayetteville , TN
THE ABS BRAKING SYSTEM WAS REPAIRED ONCE 3 MONTH'S AGO AND NOW I TOOK IT BACK TO DEALER AGAIN FOR THE ABS BRAKING SYSTEM NEED REPAIR AGAIN WARNING KEEPS GOING OFF BUT DEALER SAID ITS SOMETHING DIFFERENT IN ABS BRAKING SYSTEM. THE TOLD ME NOW THEABS PUMP FAILING.HYDRAULIC CONTROL UNIT NEEDS REPLACED AND ITS ON BACK ORDERED TILL 2/21/24. I TOW A 32FT., RACE CAR TRAILER AND I NEED THE ABS BRAKES TO WORK. THESE TRUCKS ARE EXPENSIVE TO BUY THIS IS A SAFETY ISSUE.
Source: NHTSA WEB SITE -
2018 RAM 3500- Huntsville , TX
ABS, service brake system, cruise control failed and no parts available to fix it.
Source: NHTSA WEB SITE -
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2018 RAM 3500- Bushnell, FL
The ABS Brake control module malfunctioned causing several electrical issues. Fortunately the vehicle was able to function. RAM Service center noted a wait time of over 3 months. When I brought the vehicle to another Service center looking to see if the part was available, I was told to make an appointment and they charged me $90 to tell me what I told them. Uggg.
Source: NHTSA WEB SITE -
2018 RAM 3500- Shelbyville, TN
Hydraulic Control Unit controlling the anti-lock brake system failed under warranty. Replaced unit by Dealer. Unit failed again after warranty expired. Now a constant alert stating "service anti - lock brake system" is displayed on the dash. Due to the expense involved I cannot have this fixed. The truck has only 21,000 miles on it. Dealer should repair. No accidents involved but no anti-lock brakes. Truck is a 2018 model.
Source: NHTSA WEB SITE -
2018 RAM 3500- Evington, VA
The brake Brake HCU pump failed at 33,489 miles and was replaced under warranty last year. Now with 45,000 miles I have the same problems occurring and will have to go to the dealer again. The traction control, ABS and cruise control all do not work and the service electronic brakes message flashes on and off. The problem is intermittent. I've read online that the replacement parts are unavailable from the dealer or on a 6-8 month lead time. It seems this is a fairly common failure in the 2018 3500 trucks and Ram needs to find a better fix than a part that lasts 12,000 miles after the original only lasted 33,000 miles.
Source: NHTSA WEB SITE -
2018 RAM 3500- Lake Stevens, WA
ABS and traction control lights come on intermittently and a chime sound occurs. When this happens cruise control stops working. Getting a “Service Electronic Braking System” message and “Service Antilock Brake System” message. Had to wait three weeks to get an appointment for dealer to troubleshoot. Dealer said it has code C0020-01 logged. Dealer says the Hydraulic Control Unit (HCU) has an internal failure that is shorting out the ABS pump control. Dealer stated that part will not be available until February or March of 2024 if not later for repairs. Dealer verbally said to either park the vehicle until part is available or drive it knowing that the ABS braking system may not work properly in case of emergency stop. Dealer said there is no recall for this problem but they are aware of many vehicles with it. I feel there needs to be an immediate recall issued for this problem as it is endangering the public.
Source: NHTSA WEB SITE -
2018 RAM 3500- Orlando, FL
Warning light flashes ABS needs service. It intermittently goes on and off. When it does start to flash it shuts off the cruise control. The ECU also comes on/off. In 2020 Driving in the mountains when it was raining having the cruise control shutting off almost caused an accident. Braking in the rain is also dangerous if the ABS goes out. The truck now has 42,000 miles and we need to have it replaced again This makes this truck very dangerous to drive.
Source: NHTSA WEB SITE