2018 RAM 3500 Complaints

The contact owns a 2018 Ram 3500. The contact stated that while driving at various speeds, the ABS and traction control warning lights would illuminate on the instrument panel as an audible warning chime would emit from the vehicle. The contact later discovered that the vehicle was included NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.

RAM recall dates December 2024 on ABS failure. Received letter a long time ago. However, RAM still says parts are unavailable and it's been 18 months. This is ridiculous. Failure includes Cruise Control turned off. Audible sounds and warning lights on Dash.

It has been 3 years of our ABS failing due to a Brake HCU not being replaced. Now the engine light comes on due to issues with the Electronic Braking System. We cannot use this to travel due to the cruise control going out as soon as the ABS light goes on which is every 5 minutes. Why is this allowed to be on recall but ‘ no fix has been determined’?!!!! We need answers.

Antilock brake module failure.This is my second complaint for my Ram Truck HCU ABS under recall 24V-896. My dash indicator for ABS has been on and off now for over six months. My other complaint number was 11700373 I guess I just keep driving my truck without antilock brakes. This safety recall was issued Sept 2024 and there is still No parts available. Sounds like the company is waiting for my truck to rust out so they don't have to pay for the repair.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving on a local roadway and descending a hill, the vehicle unexpectedly shifted out of gear, and the contact temporarily lost control of the vehicle, which then independently accelerated. The contact subsequently regained control of the vehicle. Additionally, the ABS was inoperable during the failure. The approximate failure mileage was 36,000.

ABS module audible warning brake failure warning on dash. Recall CB4 parts still not available per Mopar and dealership. The warning and audible alarm goes off every 2 to 5 minutes while driving.

[XXX] - I have called the Dealer numerous times and even Stelatis for 2 years and I keep getting the SORRY there are no parts to fix your vehicle. PLEASE help me with this non stop run around. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated, causing the cruise control and trailer brakes to become inoperable. The local dealer and a secondary dealer, Okeechobee Dodge Chrysler Jeep (4224 US-441, Okeechobee, FL 34974), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS and traction control warning lights remained illuminated. Additionally, there was an audible chime with the message “Service Electronic Braking System” was displayed. The failure mileage was approximately 18,000.