2018 RAM 3500 Complaints
View complaints related to 2018 RAM 3500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 760 complaints submitted for the 2018 RAM 3500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 RAM 3500- Lewisburg, PA
When driving at Interstate speed of 65 MPH pulling my goose neck horse trailer the instrument panel started dinging and indicated "Service Electronic Brake System", "Service Antilock Brake System" and the Cruise Control stopped working. I slowed and continued home with warring alternation with "dings" every few seconds. I took vehicle to local Dodge Dealer (Blaise Alexander Lewisburg PA) on 08/10/23 who checked the truck and said I needed the HCU replaced. (Code: 0020-01) I had to wait a few days to get the part. Truck was returned to me on 08/15.23. Invoice Number CHCS26809. Total Cost: $843.75
Source: NHTSA WEB SITE -
2018 RAM 3500- Puyallup, WA
C/S ABS Light on. General Electrical Failure of ABS Module, Hydraulic Control Module resulting in unsafe braking. Un useable traction and cruise control. This has been confirmed by Dealer with no replacement parts. An unsafe braking system experienced in wet conditions with sliding and skidding accrued. Indicator lights accrued intermittently at apr06252023ox 34000 miles. Now on constantly at 60000 mile beginning at 55980 miles.
Source: NHTSA WEB SITE -
2018 RAM 3500- Goldsboro, NC
Bought truck brand new in 2019. Around 16-17,000 miles, I had to replace both front tires, the steel belt had shifted inside the tire causing a bulge and making the vehicle vibrate severly while transporting 3 horses (Approximate trailer w/ horse weight = 14000lbs). I brought back to the dealership, replaced with the same brand as I was unaware of these issues. I now have 36,000 total miles on my truck and about 19,000 miles on this new set and the issue just occurred again. There is something wrong with this brad of tire that these belts continue to shift inside the tire and will eventually cause larger issues. When the event occurs, everything inside the vehicle begins to vibrate and no question impacts the suspension components.
Source: NHTSA WEB SITE -
2018 RAM 3500- Sand Rock, AL
ABS and hydraulic module going bad. While driving down the road truck with say service ABS System and hydraulic brakes. Took truck to repair shop to have wheel speed sensors checked by a scanning machine and informed me that the ABS and hydraulic module is going bad.
Source: NHTSA WEB SITE -
2018 RAM 3500- Gloucester, VA
The contact owns a 2018 Ram 3500. The contact stated that while driving 65 MPH, a vehicle abruptly merged in front of him causing him to crash into the rear of that vehicle. The ABS warning light was illuminated. The contact pulled over to the side of the roadway and became aware that the brake pedal was difficult to depress. The vehicle was not taken to a dealer to be diagnosed or repaired; however, the dealer was contacted by phone. The manufacturer was made aware of the failure and informed the contact that there was a freeze on the repair due to parts not being available. The failure mileage was 9,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2018 RAM 3500- Gloucester, VA
I have a 2018 Dodge 3500 with 9800 miles on it.. The ABS light has come on reflecting a braking and control problem. This also shuts down the safety system within the brakes, shuts down the 4 wheel drive and cruise controls also. It is my understanding from the dealership, there is a problem with the parts within this system, and they can not get any parts released to them for repair. They also don't want to use the same parts, knowing they will only fail again. Which would fall back on them, as a repair faciality. Why hasn't the NHTSA ordered a recall on these vehicles. There are Law Suites also addressing the ABS failure and many complain on this safety failure. I see there is a recall regarding tailgates issue on some of the dodge products. Clearly the braking systems must a higher priority. We should not be required to pay for these repairs. I paid $ 70,000.00 plus for my truck!!! Now they cost in the mid $ 80 K I want feed back from the NHTSA regarding there actions, on the Dodge ABS failure. You ask a question below regarding "WAS THERE A CRASH" in this case it was a near crash. Yes I alive, due to my agility to control the vehicle only. I'm 65 and drive vehicles prior to ABS, so this played into my abilities to control the vehicle. It is now a Federal Law that all vehicles be equipped with a ABS system.. ONE THAT WORKS CORRECTLY. My truck is due a annual safety inspection by the end of this month. Its unsafe to operate my truck, and it must remained park in the garage intil someone stops draging there feet and issue the recall. Yes I am very upset, as with many others
Source: NHTSA WEB SITE -
2018 RAM 3500- Charlotte , NC
Have intermittent ABS warning and service electronic braking system. This has happened numerous times in the past 10k miles. Scanning the system shows electronic brake failure. This involves replacing the HCU. I have read of others having this problem I can fix this myself but the parts are discontinued or not available. This seems unusual considering it is only 5 years old. My concern is I pull multiple heavy trailers as part of our business operations and having the ABS Warning light on eliminates the trailer brake function of the truck which could cause an accident in event of the need of heavy braking without functional trailer brakes. This problem has been off and on since truck was purchased in March 2023.
Source: NHTSA WEB SITE -
2018 RAM 3500- Gloucester, VA
ABS warning light came on, this also shuts down the cruise control system. ABS traction control is inoperable, my understanding the problem is the ABS/HCU pump/Module.. I only have 9087 miles on this truck. It’s a Dodge 3500 Dully. I garage keep and baby this truck, as I paid a lot of money for it. It is my understanding, based on all the internet feedback, that this is a major safety issue and NHTSA is dragging there feet, on ordering a recall.
Source: NHTSA WEB SITE -
2018 RAM 3500- Wakefield, RI
INTERMITTENT "service electronic brake system" light combined with traction control loss light. When this happens the cruise control is disabled. Local dealerships have no parts available to repair situation.
Source: NHTSA WEB SITE -
2018 RAM 3500- Corvallis, OR
Have intermittent ABS warning and service electronic brake control. This has happened numerous times in the past year. Scanning the system shows electronic brake failure. This involves replacing the HCU. The truck has just over 15k miles but is out of warranty due too the year. I have read of others having this problem I can fix this myself but the parts are discontinued or not available. This seems unusual considering it is only 4 years old. My concern is I pull a 14k lb fifth wheel and having the ABS Warning light on eliminates the trailer brake function of the truck. My main concern is why Stellantis has not addressed this issue.
Source: NHTSA WEB SITE