2018 RAM 3500 Complaints

In July 2022 our 2018 RAM 3500 Diesel 4 by 4 truck started having an intermittent alert. Service electronic brake system, ABS, traction control. Cruise control is disabled during this alert. May 2023 the vehicle was taken to local dealer for a diagnostic. They revealed no codes were revealed answer was to replace the ITBM at a cost of 921.00. And the diagnostic charge was 233.00. I tried to contact the dealer for further questions with no cooperation. I started investigating and purchased a code reader at my own cost. The code that showed was C0020-01 ABS Pump Motor Control-Electrical Failure. Much different than the ITBM I was told. Fiat Chrysler Automobiles put out a Case Number: S2005000004 Release Date 04/28/2020 Symptom/Vehicle Issue: C0020-01-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE Discussion: Basically says to replace HCU first and then ECU if code still active. So, the dealer is aware of the issue and outright lied to me. There is also an active Class Action Lawsuit for this very issue In California Plantiff James Neu. The fact that my vehicle is not in a safe working condition with this faulty part. The fact that the Dealer is lying about which part is defective and would have installed a different part than what they said the problem is. It is very disturbing that an automotive company is treating the safety of their customers so carelessly. The Fact that this is a common and widespread issue and nothing is being done to rectify, appalling. Thousands of vehicles on the road, no parts available. Action needs to be taken. Lives will be lost, severe injury, it can happen to innocent people. Please do something

Intermittent warning lights for ABS and traction control. Message to "Service Electeonic Brake System". Data scan indicated ABS pump failure. Research shows this is a known issue. Dealer can't get parts to repair.

2018 Dodge 3500 ABS light came on and disabled cruise control functions. Took to dealer and another 3rd party, both said replacement of ABS module was only solution to fix. Fairly expensive fix. It first happened around 60,000 miles sometime in 2021 and now at 80,000 miles it no longer functions. No recall appears to exist but it is a problem.

The contact owns a 2018 Ram 3500. The contact stated the anti-lock braking system (ABS) and traction control warning lights were illuminated intermittently. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.

The ABS pump set a code c0020-01 general electric failure. Upon Inspection by a Mopar technician it was found that the pump needs to replaced. Was advised not to drive the vehicle for it was not safe because of the pump failure the abs feature of the brake system might fail. There is only 15000 miles on the vehicle.

ABS Brake System Failure Loss of ABS Brake System FunctionCheck Electronic Brake System Display On Confirmed at Dealer (No Repair Parts Available ON Backorder) Service ABS System Display On ABS Warning Light On Traction Control Light On This has occurred for the second time with this truck. Replace Hydraulic Control Unit at 17732 miles under factory warranty 09/28/2020 Problem has reoccured at 49600 mileage 06/03/2023

ABS faulty. No solution from dealer to correct so chime continuously, lights on dash and ABS not functioning. Part on back order with no foreseeable stock date and new parts are not correcting problem anyway, according to dealer. Here are additional notes from web: 2018 Ram 2500 ABS/HCU problem. Code C0020-01. 10/2022 Class action law suit filed in Texas for 2017-2018 Ram 2500/3500. 12/2022 NHTSA open investigation into the 2017-2018 Ram 2500/3500 trucks. 4/28/2020 FCA issues “Diagnostics for this DTC are currently under review. When working on a vehicle with an active C0020-01 and testing leads to replacement of both the HCU and ABS Module, order and replace the HCU first. Do not order or replace the ECU. Follow Service Information to replace and bleed the HCU. Then perform a test drive. If the DTC C0020-01 did not reset- repair is complete. If the C0020-01 did return active, replace the ECU and return the parts to FCA.” However nobody at my dealer has heard of break issues on the 2018 Ram 2500. Common enough of a problem FCA sent out communication with the dealers on how to fix this issue.

"Service ABS"; ABS & Traction Control lights & chimes come on. This is random, sometimes for hours at a time and sometimes for days without. I've researched and have found this is very common with 2016-2018 Ram trucks.

The ABS and Traction lights intermittently come on and blink non stop. Also, a "Service Antilock Brake System" and a "Service Electronic Braking System " message scrolls through the dashboard screen with an audible alarm. The truck was inspected on September 2nd of 2020 and parts 05400701- Control unit, Brake anti-lock hydraulic and part 68143491AA- Control Antilock Braking System were replaced under the manufactures warranty at 20,457 miles by Arrigo Dodge Chrysler Jeep Ram ID 45724. On May 27th of 2022, once again the same parts failed and dealer ID 58821- Massey- Yardley Dodge Chrysler replaced the failed parts for a second time. The milage on the truck was 60,540 at the time of this repair. The paperwork from the dealer shows an ABS Control Unit Internal Failure. Less than a year later, on May 5, 2023 the parts failed once again (3rd time). I took the truck to dealer ID 58821- Massey- Yardley- Dodge Chrysler for inspection and repair service but I was informed that repairs were not available and that this issue was put on an engineering hold for further review since the parts continue to fail. There is no available timeline for repairs. This lack of response from the manufacturer and the flaw in design creates a safety hazard not only for my family and I but for other drivers around me since the truck breaking response is delayed at times.The truck does not break promptly and the cruise control is cancelled automatically. In addition, the trucks slows down when the message comes on in the dashboard. The problem has been addressed twice by two separate RAM dealers but the issue is not the dealer but manufacturer design. At this time (the third time) there is no solution available to address this ongoing and repetitive defect. The problem has not been resolved. I have attached a copy of all the paperwork and comments from the dealers in case they are needed.

Service ABS, traction control, ESP, ABS lights come on. Vehicle constantly beeps. RAM dealer says it needs a new HCU/ABS module (on national backorder) and/or ABS pump. Second time this has happened. Vehicle now at 77k miles and it happened all over again. If this is happening regularly then something must be defective with the parts they are putting on the truck.