2018 RAM 3500 Complaints

View complaints related to 2018 RAM 3500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 760 complaints submitted for the 2018 RAM 3500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2018 RAM 3500
    - Whiteford, MD

    Related to investigation PE 22-012, abs hyd control module failed truck only has 18,000 miles.

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - Ellenton, FL

    The ABS pump motor was replaced on 10/22/20 at 28,095 covered by warranty. The ABS/ ANTI SKID warning lights came back on at around 58,000 miles. The vehicle was taken to Firkins CDJR in Bradenton, FL for diagnoses confirmation and repair on 04/11/23. I was advised the ABS hydrolic control unit, part # 68143491-AA, needed to be replaced but was unavailable anywhere and it was not going to be available in the foreseeable future. Advised to call customer care who advised me to try a different dealership. I discovered that a replacement control unit, part # 68143491AB, is apparently available at Mopar parts for approximately $350. At this time I don't understand why a CDJR dealership says a part is unavailable that appears to be available on the internet. I pull a 5th wheel and at this time I apparently can't get the ABS system repaired in my 2018 RAM drw diesel with 59,000 miles on it. There was no incident or accident due to ABS system failure. Although the vehicle runs normal I consider this to be a potential safety risk.

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - Bossier City, LA

    The EVIC display showed Service Antilock Braking System and alternated to Service Electronic Brake System. It would constantly bing and display the ABS light and the Traction Control light. Unit failure of antilock braking system and traction control while driving. Problem is intermittent. Ram is aware of issue, but will not honor as warranty. Parts are BQ for months. Problem apprears to be wide spread.

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - Mishawaka , IN

    I have two warning messages appearing on my dash. Service Electronic Braking System and Service ABS System. Took it to my dealership Michiana Chrysler Dodge Jeep Ram FIAT in Mishawaka Indiana. I was informed that it needed an HCU (hydraulic control unit) and that the part was unavailable because of engineering review until at least August 2023. The work order was closed and i was sent on my way and told to check back at a later date for availability. After a little reading i found that this issue is under investigation and i wanted add my truck to your list of reports.

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - Winnsboro, TX

    Service electronic braking system ABS light. No parts readily available from dealerships 6-8 months for parts and still no contact on parts or a fix.

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - Jacksonville, FL

    The contact owns a 2018 Ram 3500. The contact stated while towing a trailer full of horses, the traction control and the ABS warning lights illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the turbo and the ECU to be replaced. The vehicle was not repaired due to the parts not being available. The contact took the vehicle to another local dealer: Jacksonville Chrysler Dodge Jeep Ram Arlington (9600 Atlantic Blvd, Jacksonville, FL 32225: (877) 677-5782), where it was diagnosed with needing the turbo and the ECU to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 61,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 RAM 3500
    - Downing, WI

    Abs brake module problem over 8 months ago, replaced and same problem occurred soon after waiting on parts for several months, parts on back order. Dealer is well aware and also frustrated having several trucks with same issue. Since truck is used for towing heavy loads, Its a dangerous situation still having to use truck for towing, speed control and trailer brakes will not work when abs failure is flashing chimes all the time. Putting extended wear on truck brakes. I'm sure it against DOT rules and will fail my upcoming DOT inspection and not legally able to drive legally. Unfortunately I have another 2018 truck with same issues and this is the most frustrated I have ever been as a ram owner sine 1998.

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - Downing, WI

    Abs brake module problem over 8 months ago, replaced and same problem occurred soon after waiting on parts for several months, parts on back order. Dealer is well aware and also frustrated having several trucks with same issue. Since truck is used for towing heavy loads, Its a dangerous situation still having to use truck for towing, speed control and trailer brakes will not work when abs failure is flashing chimes all the time. Putting extended wear on truck brakes. I'm sure it against DOT rules and will fail my upcoming DOT inspection and not legally able to drive legally. Unfortunately I have another 2018 truck with same issues and this is the most frustrated I have ever been as a ram owner sine 1998.

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - Williamsport, MD

    My vehicle has under 18,000 miles. Driving down the road, the Service Antilock Brake System error light came on and also the Service Electronic Brake System light - they both started coming on and the bell to the light rang. It did this for the next 6 hours of driving (we were on a long trip) - I did research, and it appears to me, this is an ongoing issue with the 2018 RAM 3500 and people have been replacing parts and it does not go away. The next time I drove it, I had nothing going off. The next time I drove it, a few miles in, it started again. I took it to a RAM dealer, they had nothing on the code reader. Based on all the research I have done on line, it appears that this should be a recall item. I wanted to make you aware. We aren't what the exact fix is (without just randomly replacing parts) and we are not sure if the vehicle is safe to drive.

    Source: NHTSA WEB SITE
  • 2018 RAM 3500
    - Kenai, AK

    The ABS and traction control lights came on. The code reader reads C0020-01 Hydraulic contrl unit/ ABS Called several Ram dealers, they said this has been a problem with the Hydraulic control unit and should be a factory recall. I'm looking into having it repaired and it looks like the dealers are the only one that can clear the codeonce repaired and are the only ones who can bleed the brakes after the repair.

    Source: NHTSA WEB SITE