2018 RAM 3500 Complaints
View complaints related to 2018 RAM 3500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 760 complaints submitted for the 2018 RAM 3500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2018 RAM 3500- Clearwater , FL
Rapid intermittent ABS warning light due to a diagnosed faulty ABS module. Module has been replace previously and now experienced second failure. Ram has no replacement parts available and now I am forced to drive with inoperable anti-lock brake system and a continuous warning chime.
Source: NHTSA WEB SITE -
2018 RAM 3500- Meyersdale, PA
ABS and traction control lights flash and ding on and off. Trouble shot it at dealership and wires were repaired hoping that would take care of it…. Nope, lights and dinging are back on. I tow a large gooseneck horse trailer up and down steep hills with sharp curves, across many state lines. We have the truck full of young children ready to show their horses - hence we have the crew cab. I’ll be towing within the month. I figure it must not be a safety issue - Parts are on back order until August??? We only have 40,000 miles on the truck. I can do without cruise control, but would like a safe braking vehicle - glad my husband got a stick shift to help control speed.
Source: NHTSA WEB SITE -
2018 RAM 3500- CRESTVIEW, FL
FOR THE LAST 10000 MILES OF THE TOTAL 53K ON THE TRUCK, THE ABS AND ELECTRONIC STABILITY CONTROL LIGHTS TURN ON INTERMITTENTLY AND THE WARNING CHIME SOUNDS. THIS SOMETIMES CONTINUES FOR 1 MILE, SOMETIMES FOR 20 MILES. SOMETIMES IT WILL NOT HAPPEN FOR 50 MILES. IT APPEARS TO HAPPEN MOSTLY ON ROUGH HIGHWAYS OR CITY ROADS. HAPPENS AT 3 MPH AND AT 75 MPH. WITH ABS AND ESC DISCONNECTED IT IS EXTREMELY HAZARDOUS TOWING MY NORMAL 16000 LB TRAILER, ESPECIALLY ON WET OR SNOWY ROADS. I HAVE NO OTHER VEHICLE. IF ABS IS REQUIRED ON US HIGHWAY VEHICLES FOR SAFETY REASONS, HOW CAN THIS NOT BE A SAFETY ISSUE? IF 2019-2022 RAM 3500 TRUCKS ARE UNDER A RECALL FOR THIS SAME ISSUE, WHY IS 2018 NOT? RAWLEY CDJR IN SIERRA VISTA AZ HAS VERIFIED THE ISSUE AND RECOMMENDED REPLACING THE HCU AND ABS MODULE, BUT IS NOT ABLE TO GET THE PARTS. THEY SAY POSSIBLY IN AUGUST. THEY HAVE OFFERED TO REFUND MY PAYMENT FOR THE PARTS THEY ORDERED AND TO DISABLE THE TRULY MADDENING CONSTANT WARNING CHIME TO SAVE MY SANITY. THEN MY TRUCK WILL NOT HAVE ABS OR ESC OR CRUISE CONTROL AT ANY TIME. IS THAT SAFE? THIS SAME ISSUE IS WELL DOCUMENTED AT NHTSA BY MANY OWNERS. IT APPEARS TO BE TIME TO START COMPLAINING TO OUR CONGRESSIONAL REPS.
Source: NHTSA WEB SITE -
2018 RAM 3500- Sutherlin, OR
The ABS system activates intermittently, causing random braking or unable to break. Took to the RAM dealership to be told the ABS hydraulic control unit 68143491AB needs to be replaced but it is on back order until August.
Source: NHTSA WEB SITE -
2018 RAM 3500- Cypress, TX
What component or system failed or malfunctioned? Intermittent failure of the electronic braking system. Audible Warning tone and indication ‘Service Electronic Braking System’ followed by ‘Service Antilock Braking System’ experienced intermittently. The multiple warnings automatically disabled the antilock brakes, stability control, and cruise control as well as producing annoying audible tone. How was your safety or the safety of others put at risk? I pull a Travel trailer loaded with our life's possessions and obviously my immediate family is with me. I cant trust or rely on my breaking system to stop my vehicle and trailer, Its a complete hazard to drive the vehicle on the road. Has the problem been reproduced or confirmed by a dealer or independent service center? I dropped my truck off today for a diagnostic to check the ABS issue and the dealer wants to charge me $199.00 + tax to verify this WELL KNOWN issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not at this time 3/20/23 Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no prior warning to the ABS failure, it simply started "dinging" and throwing the ABS failure warning on the IDC.
Source: NHTSA WEB SITE -
-
2018 RAM 3500- Kodak, TN
The contact owns a 2018 Ram 3500. The contact stated while driving at various speeds, the ABS and traction control warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS Hydraulic Control Unit (HCU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 RAM 3500- Luling, LA
UNKNOWN - The ABS brake system warning light blinks on and off repeatedly. Then the warning will not occur for several days, but then starts blinking again. When this happens, the cruise control is abruptly disengaged. The code for this event is C0020-01(1/1)Active ABS Pump Motor Control-General Electrical Failure. I captured this with my own code reader as the event was occurring. When this event is occurring, the code clears itself after the warning light goes off and is not retained in the system for the dealer to see. The problem is chronic. It is the same problem that involved the NHTSA for the 2019-2022 Ram 2500/3500 trucks. I have also read that there had been a class lawsuit. I simply want Ram to repair and correct this issue
Source: NHTSA WEB SITE -
2018 RAM 3500- Denison , TX
Abs hcu warning can’t stop my 20,000 lb trailer. Slid off road in drizzle. No parts Chrysler is aware of problem
Source: NHTSA WEB SITE -
2018 RAM 3500- Mulberry, AR
The ABS light is on and it has a code But dealer cant get the HCU part to fix it this is a common problem as i have researched this in the internet. I have had part on order for 11 months now. With the abs light on the cruise control and the trailer breaks will not work. The light comes on several times a day so working this truck is not possible. So i have a truck with 70,000 miles that i cant use but have to pay for. I see nothing for a recall and what good would it be when you cant get parts?????
Source: NHTSA WEB SITE -
2018 RAM 3500- DALLAS, GA
Service Anti-lock brake and Service electronic braking errors come up on screen at random, sometimes the lights will stay one and cruise control is disabled. While braking they seem to shudder. Not safe for a Heavy duty truck that is able to tow 15k lbs.
Source: NHTSA WEB SITE