2018 RAM 3500 Complaints

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated with an audible chime heard. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 99,000.

For 18 plus months the lights, alarms stay on due to the HCU recall, this issue also causes the cruse control not to work. Alarms and lights are a big distraction when driving Ram has yet to correct this issue with no time line given I need help Thank you

My vehicle was recalled NOV. 2024! It is going on TWO years with this not being fixed. Totally un-acceptable. Why is nothing being done about this? Somebody needs to step up.

My truck has the service electronic brakes and service abs lights on due to a faulty hcu since September 2025. I am told that there is no fix yet and I feel it is unsafe to drive my truck.

Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall StatusRecall Incomplete, remedy not yet available Some (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. * I am writing to express my serious concerns regarding the safety of my vehicle, which is experiencing continuous warning lights and persistent beeping related to the ABS and ESC systems. The dash lights keep blinking on and off, creating a distracting and alarming environment while driving. The constant beeping sound further exacerbates the situation, making it difficult to concentrate and increasing the risk of an accident. This ongoing malfunction compromises the vehicle’s braking and stability functionalities, posing a significant safety hazard to myself, passengers, and others on the road. I urge immediate attention and repair to resolve this issue and ensure safe driving conditions.

We have been waiting for almost two years for the traction control and ads break repair. When will something be done about this recall not being repaired?

The recall for theABS HCU has been in place for well over a year with no parts. Nothing is being done with this recall. My ABS HCU has not been working in two years causing loss of traction control, no ABS, no cruise control. I was almost in a head on collision with a car in my lane and the truck skidded off the road. Luckily there’s was no collision or injury. It is ridiculous that ram still offers the part that has been identified as bad but has made no effort to replace with a better unit yet are continuing to build new vehicles. At the very least RAM should install a new “bad” part until replacement parts are available. I have attached a screenshot of the RAM app showing the status of the recall.

We have been waiting over a year now for the below to be remedied. Our ABS light goes off constantly and when it does, it causes cruise to stop working. There is a notification alarm (ding) that goes off and on while driving the truck. We pull a 41ft 5th Wheel and we were told it was okay to pull, however, we have now been advised that it's not a good idea to pull. How is this fair when we bought this truck for the intention of pulling our 5th wheel and now it's not safe. Therefore, our truck can't even be used for the intended purpose safely. I've looked into Nebraska Lemon Law and I feel that we are WAY over the point of having to wait for this correction to be sent to a dealer so that we can get it fixed. I would appreciate a part being sent ASAP so we can use our truck for the intended purpose of hauling our 5th Wheel or buy this truck back and give me a new one. I'm tired of not being able to use our truck to pull our 5th wheel (We don't have another vehicle that can pull our camper) and I'm sick and tired of driving the truck and having the ABS going on and off and on and off and not being able to use cruise. Not to mention the sole fact that it really isn't that safe if a crash can happen. 2018 RAM 3500 VIN: [XXX] Recall data refreshed on Mar 16,2026 1 Unrepaired Recalls associated with this VIN Nov 27,2024 Manufacturer Recall Number: C4B NHTSA Recall Number: 24V-896 Recall Status: Recall Incomplete, remedy not yet available Summary Some (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. Safety Risk The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. Remedy INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS, traction control, and HCU warning lights illuminated, and the AWD feature was inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 63,000.

I have an open safety recall for 16 months (recall below). I and my family drive a Dodge Ram 3500 dually truck and haul my horses in a large gooseneck horse trailer. The recall states: “Safety RiskThe loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.” It’s not my problem that parts are not available. But it is my problem that I, my husband, or my daughter or any combination thereof could DIE for as long as this problem exists without repair. Are they afraid of tariffs or are they sinking all their time, effort and MONEY into their new distribution plant near Detroit. I want this ON RECORD: I WANT MY TRUCK REPAIRED NOW or I want a loaner truck (suitable to haul my trailer) until it is fixed. Nov 27,2024 Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall StatusRecall Incomplete, remedy not yet available SummarySome (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. Safety RiskThe loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.