2018 RAM 3500 Complaints
View complaints related to 2018 RAM 3500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 760 complaints submitted for the 2018 RAM 3500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 RAM 3500- Butler, PA
The contact owns a 2018 Ram 3500. The contact stated that the ABS and traction control warning lights were illuminated. The contact who is a certified mechanic diagnosed the vehicle and determined that the ABS module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 RAM 3500- Columbus, MS
ABS brake failure--per notes on repair order "ABS & traction lights on...SOP, Internal failure, test & replaced ABS HCM -- initially diagnosed & fixd was "control an 0803503, ?part #68143491-AA" completed under warrenty @24,238 miles 10/13/2020. ABS brake failure--per notes on service order "c/s ABS light is back on. Verified concern, traced to faulty HCU (ordered on backorder)Now requires ABS HCU (hydro control unit not module) #68143491AA $317.99 plus brakefluid & labor. This episode occurred 8/10/2022, unable to get into shop until 8/23/2022 due dealership service appointment availabiity, milage 36,372. ram service dealer says different part needs fixed than previously but it appears the same part number? Both times when no ABS thenunable to use cruise control--long hauling trips not possible with this essentially new vehicle due to brake failure & no cruise control. At this time still no part available--date for availability keeps getting extended. Initiall told mid-Sept, then Nov, then before end of the year (2022), last check coupe weeks ago at 2-different dealershjps was not before 19 Jan 2023! Lumbar support on drivers seat does not funtion. Initially reported 8/23/2022 when truck taken in for ABS failure. Still inoperable. Ticket list item but no part # to indicate fixed & item closed. Still does not work, p.anwas to readdress when ABS parts in but still not available & unknown date of avaiability 4WD would not engage when first attempted 7/2019. Was taken to dealership & repaired under warrenty. Vehicle at that time had approx 5000, vehicle purchased Mar 2019 new. Appears to work at this time
Source: NHTSA WEB SITE -
2018 RAM 3500- Littleton, CO
Every time I plug in a trailer to the 7 point electrical plug in, it pops the fuse for trailer brakes. It has happened with 5 different trailers. Has also happened with other 2017/2018 Ram 2500/3500. Ram claims it’s the trailer.
Source: NHTSA WEB SITE -
2018 RAM 3500- Clarion, PA
The contact owns a 2018 Ram 3500. The contact stated while driving 30 MPH, the brakes failed to operate properly while driving. The contact stated that the ABS warning light was illuminated. The contact was able to stop the vehicle. The vehicle was taken to a dealer and the ABS module and ABS pump was replaced. The vehicle was repaired. The manufacturer was contacted, and the contact was informed that the vehicle was out of warranty. The failure mileage 16,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 RAM 3500- Queenstown, MD
Braking problems / ABS module failure. I never lost brakes but the ABS did fail and the ABS module and HCU had to be replaced @ 17400 miles at roughly 2 years old.
Source: NHTSA WEB SITE -
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2018 RAM 3500- Westminster , MD
The service ABS warning intermittently would go off causing the brakes to function erratically and unsafely for both the truck and tow trailer. Replacing the HCU has resolved the issue.
Source: NHTSA WEB SITE -
2018 RAM 3500- Lebo, KS
The contact owns a 2018 Ram 3500. The contact stated while driving approximately 35 MPH, the brake pedal was depressed, and the vehicle failed to respond. The contact stated that he depressed the brake pedal with excessive force and the pedal went to the floorboard with the ABS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 RAM 3500- Ruckerville, VA
I was driving at highway speeds when the abs / traction control light came on. Notice cruise control was inoperative. The next day the warning lights were off. On the way home from work the system quit functioning again. After diagnosing found codes C0020-01 & U0403-00. ABS control module failure. I was told by the dealer this safety issue was not covered under warranty.
Source: NHTSA WEB SITE -
2018 RAM 3500- Dardanelle, AR
Service ABS message with loss of traction control and ABS performance required replacement of ABS and HCU modeles at dealer, Orr Ram in Russellville ,Arkansas, in April 2021 under warranty. Now 18 months later, the same issue has occured with ABS and Traction control loss. The service ABS message will appear, then disappear several times in a 40 mile trip. The vehicle had 28350 miles. Two ABS failures in less than 30,000 miles!
Source: NHTSA WEB SITE -
2018 RAM 3500- Andrews, TX
ABS Control Module and/or Wheel Speed Sensors is causing the abs warning light and traction control module light to go on and off intermittently for over a year causing the cruise control to not engage or to disengage…
Source: NHTSA WEB SITE