2018 RAM 3500 Complaints

Dodge RAM put out a Recall V06 to inspect / weld the drag link adjuster sleeve for the steering. I was lead to believe that a new replacement adjuster sleeve would be coming that would not require being welded, once those parts were available, we could have the adjuster sleeve replaced that was welded. Here is the issue, EVERY TRUCK that has had the adjuster sleeve welded has to have those welds ground off when an alignment is done and then REWELDED at the cost to the customer. That doesn't seem right or fair, I'm told there is a new part available for the proper repair but the customer has to purchase this at around $400.00. Why should the customer have to pay $159 to have the adjuster sleeve that was welded per a safety issued recall UNWELDED to have an alignment done and then rewelded. Alignments are a maintenance issue and this cost should not be stuck to the owner of the vehicle, I feel Dodge Ram should be replacing these welded sleeves with the new part available at NO cost to the customer so future alignments can be performed as normal. [XXX] AEP / PSO American Electric Power - Public Service Co. of Oklahoma We have a fleet of these vehicles that had this recall done. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

8.4" Uconnect display is now bad. It changes every mode of truck as a "ghost touch" and is a severe distraction while driving-climate, music volume, stations, cameras, sensors. It is a widely known problem involving the screen digitizer and nearly every FCA vehicle having the 8.4" screen fails-Ram, Dodge, Jeep, Chrysler.

UConnect 8.4 Screen Delamination - The integrated radio/communication/vehicle functions module screen is delaminating on a vast number of vehicles. The repair according to RAM dealerships is a complete replacement of the screen and the controller at a cost of nearly $2000 per vehicle. While initially most believe this to be a radio issue the systems are integrated to multiple functions of the vehicle including: front and rear cameras, front and rear parking sensors, ride height controls, HVAC controls, seating controls, and a number of other systems. It also includes access to a number of phone systems including emergency calling. Due to the integrated nature of this equipment a major recall should be conducted on affected systems and also a forced reimbursement to owners of vehicles that have had to pay out of pocket for repairs or diagnostics. In addition, the delamination seems to be causing a leaking substance to drip down into other controls such as the Exhaust Brake, Trailer Brake Controls, and other physical buttons. It is my belief this is becoming a safety issue as the delamination is causing phantom key presses on various systems including setting volume of audio at 100% randomly.

While driving, the passenger-side rear wheel separated from the vehicle. All of the wheel studs were fractured off at the wheel mounting surface of the hub.

The contact owns a 2018 RAM 3500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The vehicle was taken to the dealer to torque the lug nuts however, the dealer did not have the new specs. The recall repair was not performed. Parts distribution disconnect.

Intermittent Antilock Brake Sysyem and Service Electronic Braking System warnings. Vehicle has 49,500 miles. There is a STAR service bulletin issued,

9830-2021-10627 police report 12-14-2021 Head on collision with a 18 wheeler trailer. The air bags failed to deploy. My cousin survived. None of the air bags deployed. 2018 Dodge Ram 3500 Diesel dually.

At 40000 miles my service brake light has come on. This a bad HCU and according to multiple site is on thousands of HD trucks Cost to repair is 1500 fo a safety piece of equipment I ha replace 400 in sensors already and now unless our a Ram dealer you cannot buy he piece to replace

The 8.4 u Connect Radio is delaminating and randomly calling people and switch to things on the screen randomly it’s a safety issue because it’s a distraction for the driver and could cause other electrical damage I haven’t taken it to a dealer because I already know the answer it’s up to me to replace it until the company takes ownership of there problems

The contact owns a 2018 Ram 3500 equipped with Nexen Tires, Tire Line: Roadian HTX, Tire Size: LT235/80/R17, DOT Number: 8EX6. The contact stated while driving 50 MPH, the contact noticed the vehicle was bouncing while driving. The contact was able to continue driving to work. After exiting the vehicle, the contact inspected the vehicle and noticed that a bubble had started to form on the front driver’s side tire. Additionally, the contact became aware of tread separation on the tire. The contact took the vehicle to a local dealer who inspected the vehicle and offered to replace the tires with new tires. The contact declined and informed the dealer that he would seek assistance from the tire manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 27,362.