2018 RAM 3500 Complaints

The uconnect 8.4 navigation screen is delaminating. This could become a safety issue if the screen continues to melt and drip glue on the traction control, trailer brake control, parking sensors, as well as can be distracting to the driver if the screen changes on its own. It can also cause the rear view camera to turn on and cause a motion picture to be displaying while the vehicle is in constant motion. The screen has been inspected by a third party and is in need of replacement which costs over $1000. The cause is a faulty part that is not made properly and causes it to prematurely separate from the lcd screen.

The contact owns a 2018 Ram 3500. The contact stated while driving 50-55 MPH, the vehicle inadvertently started bouncing and he lost control of the steering wheel. The contact stated as he released the accelerator pedal, he was able to regain control of the steering wheel. The steering warning light illuminated. The contact veered to the side of the road and exited the vehicle, but he could not determine the cause of the failure. The contact stated as he attempted to drive the vehicle, the steering wheel started vibrating uncontrollably. The vehicle was towed to an independent mechanic who diagnosed that the steering linkage needed to be replaced and the failure was related to NHTSA Campaign Number: 19V021000 (Steering). The dealer was notified of the failure and informed the contact that they could not assist since the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 100,100.

The contact owns a 2018 RAM 3500. The contact stated that while driving at various speeds, the vehicle experienced random electrical failures related to the MY TOUCH home screen. The contact stated that the vehicle would independently call random phone numbers including the SOS help button, as well as the local police station’s number stored in the contact's phone. The manufacturer was notified of the failure and informed him that because his home screen had started to delaminate, this failure was a known result on several model vehicles. The contact also called the dealer and they acknowledged that the failure was a known issue and was given an estimate for the repair. The vehicle had yet to be repaired. The failure mileage was approximately 53,000.

The abs system has failed on my truck and many more possibly by a dealer defect and no recall as of now. When the abs warning light comes on it also puts up a warning light for the electronic braking system and you aren’t allowed after that to set the cruise. Anytime you hit a bump or turn the wheels or just randomly at any given time the lights come up on the dash and it chimes which will drive anyone nuts. With the electronic braking system not functioning properly could potentially lock the brakes up on the truck in my opinion knowing how it functions. Which in my opinion is a safety hazard. Also I might add that taking my vehicle to my local dealership is a complete waste of time as the diesel mechanic up there is terrible at his job. He has misdiagnosed two of my trucks and I believe he had something to do with a transmission going out in one. He “fixed” it then 3000 miles later the transmission completely destroyed itself which made me have to trade the truck in. Also the traction control system does not function when the abs light is on. In doing research I have found many many people with this same problem.

The abs and tc lights came on and beeped. The message board said service abs. The brake pedal became spongy and unresponsive. I called a dealership and they stated they have changed a bunch of hydraulic brake pumps on the ram pickup especially this year model. I asked is this a safety problem? After hesitation he said yes. My other ram is doing the same thing and I know of another 2018 a friend had changed at 10,000 miles.

Front passenger side tire had large ballon form on inside sidewall causing uneven rolling. LT 235/80/17. Luckily I wasnt hauling my 5th wheel Toyhauler when this developed I imagine the rest of the tires on the vehicle are faulty as well. Lives are at risk with these tires on my vehicle

8.4 inch Uconnect infotainment screen is delaminating. The digitizer screen is separating from the LCD screen from an apparent manufacturer defect. This screen controls backup camera, secondary heating and cooling defrost function. This is a safety issue as the screen becomes non responsive or ghost touch inputs start to randomly change settings in the vehicle.

URGENT: RAM/Mopar is unable to remedy the safety recall for my vehicle in a timely manner. SITUATION: In response to NHTSA safety recall number 21V-398, I messaged RAM on 25 July. I requested an expedited replacement of my unsafe vehicle with an identical or similar vehicle; or that they refund the vehicle's purchase price in full, minus a reasonable allowance for depreciation. BACKGROUND: As a 100% disabled, medically retired Afghanistan war veteran, I heavily rely on owning a safe, reliable vehicle to travel to medical appointments. Additionally, my vehicle is used to pick up and drop off family to/from elementary school. This recalled vehicle is my sole source of transportation. As such, I am deeply concerned about my vehicle's safety issue, which includes the risk of a wheel separating from the vehicle during operation, causing a vehicle crash without prior warning, and/or the wheel/tire posing a risk to other motorists. ASSESSMENT: To allow reasonable time for RAM/Mopar to provide an available remedy, I waited two months before making my request. However, as a company that regards the safety of its customers as paramount, I asked RAM to appreciate the seriousness and urgency of my request and that they acknowledge their duty to resolve this matter in a timely manner. Furthermore, I explained that I believe that a prudent company could foresee that a breach of this duty may proximately cause severe injury or death. On 26 July, a RAM Customer Service Call Center rep advised me that an available remedy is not expected for at least four months and that in light of unprecedented parts/supply shortages caused by COVID-19, it is reasonable for Mopar to anticipate unforeseeable delays in having a repair solution within four months, or even within one year. Nevertheless, the rep stated that my request would not be honored and my case would not be elevated for further consideration. I appreciate any assistance that NHTSA can provide to resolve this matter.

The contact owns a 2018 Ram 3500. The contact stated that the vehicle was leaking engine oil. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 33,600.

My 2018 Ram 3500 has had a bad vibration in it since I purchased it with 20,000 miles on it. I have tried 3 different sets on tires and a new set of wheels. The vibration causes the seats, mirrors and anything not secured to shake really bad. I have taken it to 4 different shops with no luck in repairing. This has been an ongoing problem. I believe I have narrowed it down to the driveshaft, leaf springs, or the factory air suspension. Very disappointing for an $80,000 vehicle!