2018 RAM 3500 Complaints

SAFETY RECALL V06 / NHTSA 19V-021 DRAG LINK - JANUARY 25, 2019 THIS SO CALLED FIX IS ABHORRENT! IT CALLS FOR WELDING AN ADJUSTABLE PART OF THE STEERING LINKAGE RENDERING IT NON- ADJUSTABLE WHEN HAVING THE FRONT END ALIGNED IN THE FUTURE. NOT TO MENTION THE EFFECT OF WELDING, POTENTIALLY CAUSING A PROBLEM WITH THE INTEGRITY OF THE METAL. THE CORRECT FIX FOR THIS SAFETY ISSUE IS TO REPLACE THIS STEERING LINKAGE COMPONENT, THE ENTIRE DRAG LINK! NOT DO A "BACK YARD, SHADE TREE MECHANIC" WELD JOB ON THE STEERING LINKAGE OF ALL THINGS! I AM APPALLED THAT NHTSA APPROVED SUCH A THING. PLEASE REVISIT THIS ISSUE AND DO THE RIGHT THING. REQUIRE CHRYSLER (FCA US LLC) TO REPLACE THIS DEFECTIVE PART WITH THE PROPER PART. NOTE.... CHRYSLER IS NOT WELDING THE NUTS ON THE DRAG LINKS ON TRUCKS COMING OFF THE ASSEMBLY LINE! THEY ARE COMING OFF WITH PROPER, SAFE, ADJUSTABLE DRAG LINKS! SIGNED, OWNER OF A 2018 RAM 3500 WHICH I ORDERED AND PURCHASED NEW.

WE TOOK YOU VEHICLE TO THE DEALER PURSUANT TO RECALL NOTICE V06 TO HAVE THE DRAG LINK REPLACED. A TEMPORARY FIX WAS PERFORMED DUE TO THE PART NOT BEING AVAILABLE TO COMPLETE THE RECALL REQUIREMENTS. THE TEMPORARY FIX HAS CAUSED THE VEHICLE TO WEAR OUT THE RIGHT FRONT TIRE EVERY 2000 MILES DUE TO THE CAMBER BEING SEVERELY OUT OF ADJUSTMENT. THE DEALER REFERRED US TO CHRYSLER CARE AND CHRYSLER CARE REFERRED US TO YOUR OFFICE. WE NEED CHRYSLER TO COMPLETE THE SAFETY RECALL REPAIR TO OUR VEHICLE.

2018 RAM 3500. CONSUMER WRITES IN REGARDS TO STEERING ISSUE. *LD THE CONSUMER STATED THE DRAG LINK FAILED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONSUMER ATTEMPTED TO RETURN THE VEHICLE AND BE REIMBURSED. *JS

NMHC CATALYST SENSOR, NOX AFTERTREATMENT SENSOR, AND PM FILTER SENSOR CAN TAKE OVER 1000 MILES TO RESET AFTER ROUTINE MAINTENANCE SUCH AS UNPLUGGING THE BATTERY. THIS CAN CAUSE THE VEHICLE TO FAIL OBDII BASED EMISSIONS TESTING. DEPENDING ON OWNERS DRIVING HABITS, THIS CAN RESULT IN LARGE FINES FROM MULTIPLE FAILED SMOG TESTS.

MY 2018 3500 RAM HAS BEEN AT SHELOR MOTOR MILES 3 WEEKS WITH NO REAL ANSWER ON WHAT'S GOING ON WITH IT! THEY STATED IT WAS THE TURBO THAT WAS DEFAULTED AND NOW IT'S THE COOLING AND C CONVERTER! THIS WAS A BRAND NEW TRUCK PAID IN FULL AT THE TIME OF PURCHASE WITH 16K MILES ON IT NOW THAT HAS QUIT! THIS IS A COMPANY VEHICLE, NOT PERSONAL AND YOU HUYS HAVE MADE ME LOSE THOUSANDS IN REVENUE AND WOULDN'T EVEN GIVE MY DRIVER A LONER CAR WHEN IT STOPPED. IVE EXHAUSTED EVER AVENUE I KNOW, I PERSONALLY CAME TO VIRGINIA, 9 HR AWAY FROM MY HOME JUST TO GET TOLD ANOTHER LIE. I WANT TO SPEAK WITH SOMEONE ASAP AND I WANT FURTHER ACTIONS TAKEN. *LN*JB

RIDING DOWN INTERSTATE 75 AND VEHICLE BEGAN SHIMMYING TO THE POINT OF HAD TO DRIVE BELOW 40 MPH. DROVE TO RAM DEALERSHIP IN LAKE CITY FL. WAS TOLD THE RIGHT FRONT TIRE WAS SEPARATING. MIND YOU, IT ONLY HAD 13,000 MILES ON IT. RAM DEALERSHIP SAID THEY WERE SEEING A LOT OF THIS WITH THESE NEXEN ROADIAN HTX TIRES. THEY SAID IF I HAD KEP DRIVEN MUCH FARTHER, IT COULD HAVE CAME APART AND CAUSED AN ACCIDENT.

TL* THE CONTACT OWNS A 2018 RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO M&L CHRYSLER DODGE JEEP RAM (406 PIEDMONT DR, LEXINGTON, NC 27295, (336) 295-1329) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A WHEEL ALIGNMENT AND THE NUTS ON THE TRACK BAR WERE WELDED. THE CONTACT WAS CONCERNED AND STATED THAT THE RECALL REPAIR WAS NOT PERFORMED CORRECTLY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2018 RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL TO WELD THE DRAG NUT LINK. THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY WOULD CAUSE THE VEHICLE TO NOT HAVE AN ALIGNMENT PERFORMED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NHTSA WAS IN CHARGE OF AGREEING TO THE REMEDY. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE PURCHASED A 2018 RAM 3500 DUALLY WITH NEXEN TIRES ON IT AT 13,000 MILES THE BELTS IN THE FRONT TIRES CAME APART AT THIS TIME AFTER DOING SOME CHECKING ON LINE THIS HAS BEEN GOING ON WITH THE NEXEN TIRES BEGINNING IN 2017 THERE ARE MANY REPORTS ABOUT THE NEXEN TIRES COMPLETELY COMING APART WHEN TOWING. WE CONTACTED RAM AND THEY JUST SENT US THE CONTACT INFORMATION FOR NEXEN TIRES. WE GUESS IT MUST TAKE SOME PEOPLE GETTING KILLED FROM THESE NEXEN TIRES BEFORE ANYONE CARES, THAT IS UNFORTUNATE A MAJOR SAFETY ISSUE LIKE THIS IS IGNORED BY RAM & NHTSA WE WERE DRIVING OUR RAM ON THE FREEWAY WHEN THE FRONT END STARTED TO WOBBLE ALMOST UNCONTROLLABLY UNTIL WE GOT UNDER 40 MPH IT STILL WOBBLED BUT WE COULD MAKE IT TO DISCOUNT TIRE TO PURCHASE NEW TIRES. WE HAVE THE OLD TIRES. IF WE WERE TOWING OUR 5TH WHEEL THIS MAY HAVE CAUSED A MAJOR ACCIDENT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

TL* THE CONTACT OWNS A 2018 RAM 3500. THE CONTACT NOTICED WHITE POWDER COMING FROM THE VENTS WHEN THE AIR CODITIONER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO REAGLE DODGE (ROUTE 512 BANGOR, PA 18013, (610)-863-6900) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR COIL FAILED PREMATURELY AND CAUSED A CHALK LIKE DUST TO BLOW INSIDE THE VEHICLE. THE DEALER FURTHER STATED THAT THE DASHBOARD AND CENTER CONSULE NEEDED TO BE REMOVED IN ORDER TO REMOVE THE EVAPORATOR COIL THE MANUFACTURER WAS CONTACTED. THE CONTACT ALSO STATED THAT THE FAILURE WAS EXERIENCED IN THE 2014 AND 2015 MODELS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000.