2023 RIVIAN R1T Complaints
View complaints related to 2023 RIVIAN R1T. The complaints found here are submitted by actual consumers with first hand experience. There are more than 40 complaints submitted for the 2023 RIVIAN R1T. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 RIVIAN R1T- Issaquah, WA
While driving with a passenger in the front seat, I noticed the passenger airbag was not enabled. Seems the passenger is not detected. Sometime having the passenger moving around or adjusting the seat/seatbelt would fix the issue and the airbag will enable. Randomly occurs and randomly fixes. Once it is enabled it seems to stay enabled for the remainder of the drive.
Source: NHTSA WEB SITE -
2023 RIVIAN R1T- San Francisco, CA
The vehicle was parked on a 8 degree slope in the driveway with approximately 2 inches of snow on the drive way. Within thirty minutes of the vehicle being parked the truck slide down the driveway and crashed into the house. The parking brake failed and or is miss-engineered seeing that only two of the wheels were locked and two rolled noting the tire tracks in the snow. The saftey of myself and others could have been much worse if the truck hadn't hit the house and kept rolling down the hill into an adjacent street or house. There is other vehicle reports of this happening on online forums. The vehicle component has not been inspected by the manufacturer. The issue lies with it being an electrical motor and does not have a differential to lock the remaining tires as in an automatic gas powered vehicle. This company has relied on the parking break to only lock the rear wheels for the parking break despite it being an extremely heavy vehicle.
Source: NHTSA WEB SITE -
2023 RIVIAN R1T- Fort Mill, SC
Was driving on the highway in the left lane at roughly 80 mph and suddenly lost regenerative braking and almost got into an accident not realizing I had to use my physical brakes to slow down. Truck entered turtle mode and was able to make it safely over and back home. Problem got worse with rattling coming from the front compartment. Front half shaft was discovered to be detached and this will be the third this half shaft has been repaired. Video of the loose half shaft is available.
Source: NHTSA WEB SITE -
2023 RIVIAN R1T- Cumming, GA
Front Passenger airbag sensor does not recognize when a passenger is sitting in the seat. Airbag sensor turns off and on while driving depending on how passenger sits. If passenger shifts slightly forward the airbag sensor no longer detects them. I have never seen an issue like this in any other vehicle.
Source: NHTSA WEB SITE -
2023 RIVIAN R1T- Avondale Estates, GA
The front passenger airbag sensor goes on and off when my passenger sits in the front seat. My passenger is 133 pounds and sometimes it triggers the "disabled" airbag icon and sometimes it doens't. It's very inconsistent and I fear that if it is in the disabled position at the time of an accident the airbags will not deploy. The vehicle has not been inspected by a licensed professional, manufacturer or police.
Source: NHTSA WEB SITE -
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2023 RIVIAN R1T- Manassas Park, VA
Hello, I have a concern about the passenger side airbag in my 2023 Rivian R1T pickup truck. My wife is very small (weighs about 110 lbs., 5'2" tall). I've noticed on several occasions that when she's sitting in the passenger seat the airbag sensor will turn off because it's not detecting her sitting there. This happens more often if she crosses her legs or reclines the seat too much. As if she's not putting enough weight directly on the seat airbag sensor. I understand this is a common complaint and have seen many threads about it in the online forums and on Reddit. I spoke with the Rivian Service Center in Gaithersburg, MD, on Nov. 1 and was told it is "within spec". However it is my opinion that they should look into the weight threshold on the seat and ensure that it stays on when people are sitting there. Perhaps by tying it into the seatbelt buckle sensor? I am entering this complaint in hopes of drawing more attention to the issue so that Rivian might look into it. Thank you.
Source: NHTSA WEB SITE -
2023 RIVIAN R1T- North Easton, MA
The Rivian R1T's passenger airbag does not engage if you weigh less than a certain amount. I am 5'2" and 120 pounds, and the airbag is "off" if I sit in the passenger seat. Some Rivian dealers say it is set at 135 pounds; one dealer said it is set at 150 pounds. When we complain to Rivian, they say the car is "functioning as designed," but will not tell us what those design parameters are. I cannot ride in my own car.
Source: NHTSA WEB SITE -
2023 RIVIAN R1T- Raleigh, NC
When there's a passenger sitting in the passenger seat, the car consistently fails to detect the passenger and the "AIRBAGS OFF" indicator remains on. I've brought the car in for service and Rivian says it's acting in normal parameters.
Source: NHTSA WEB SITE -
2023 RIVIAN R1T- Greenwood, IN
I've witnessed on multiple occasions where the 'Passenger Air Bag Off' warning comes on while my 120-125lb husband is sitting in the seat. If he shifts his seating position it comes back on, but it doesn't seem appropriate that the air bag would disable mid-drive while his seat belt had been buckled and door closed the entire time. If it detected him at the start of the drive, it should remain on for the duration of the drive. I reported this in a service ticket to the manufacturer, but was told it is working as designed.
Source: NHTSA WEB SITE -
2023 RIVIAN R1T- West Linn, OR
Front passenger airbag sometimes fails to activate when my friend, weighing 120 pounds, is sitting in the front passenger seat.
Source: NHTSA WEB SITE