2022 RIVIAN R1T Complaints

Defective charge port door that has no manual release. If it gets stuck, the vehicle can no longer be charged, potentially stranding the driver. Only solution is a service visit.

The vehicle brakes stopped working on the highway moving at 75 MPH. It felt like the brakes were locked mechanically after all the vehicle electronic fault codes appeared in the dash. The incident occurred [XXX] traveling down a highway right after a vehicle battery charge at a charging station. While driving, all error lights came on, including turtle mode, high voltage battery pack fault, front collision warning failure, failure in all 4 motors, failure of ABS and traction control, and most importantly failure in brake. Tried pulsating the brake, pressing as hard as possible on the brake pedal, but the brakes would not activate. The pedal was mechanically locked like when you try to turn a steering wheel without a key - that kind of lock. We pulled to the emergency lane and let the vehicle coast to a stop. We did a soft vehicle reset and then a hard vehicle reset. It continued locked. After about 5 minutes, all the error lights went out and vehicle worked again. Drove it home and called Rivian, who had the vehicle towed to their repair facility. While this is the first time the brakes failed, it was not the first time all the error lights came on after a battery charge at a charging station. The first time it happened, i took it to Rivian and they said it was a software glitch and gave it back to me without any repair. If a software glitch can cause your brakes to lock up at highway speeds, this needs to be addressed. This has happened 3 times since December of 2024. I also have a video that i can’t upload, but can provide through email. I can’t trust this vehicle with my life anymore. The vehicle has been in service over 12 times with suspension components replaced multiple times, vehicle error faults that can’t be traced to an issue, and now brake failure. This needs to be thoroughly investigated or someone can get killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The front passenger seat sensor does not respond to a 135lb 5’9” person resulting in the airbag being disabled. This has been an issue since we purchased the vehicle and has not been resolved with 4+ visits to the service center. No other vehicles we have driven have ever had this problem.

Our rear passenger interior door handle stopped working today. We were unable to open the door from the inside of the car. I messaged Rivian support and we tried a software reset and checked to make sure the the child safety lock wasn’t on. Neither worked so I have scheduled a mobile service appointment for 2/11/2025. Checked inside the door panel and part of the door pull was broken off and loose inside the door. It looks like the cable barrel for the door release could have been anchored there a that was the point of failure.

Rear center seatbelt not bolted down at manufacture. Vehicle was brought in to a Rivian service center, for an NVH complaint coming from the rear seats. It was discovered that the rear seat belt was not secured properly to the vehicle frame.

Rivian updated it's the dashboard screen software on or about February 7th 2024 This update introduced a Short Cuts Access Panel UI change that displays from the left side of the center dashboard screen, 1. when the icon 3rd from the top-left is pressed, 2. The vehicle in shifted into Park. The delay time for this access panel UI to graphically slide in and display new buttons takes about 1.5 - 2 seconds after the vehicle is placed into Park. The driver may have the intent to use currently displayed buttons on the screen, like 'camera selection', 'open garage'. With driver intent underway and finger in motion or on touch screen surface, the Short Cuts panel is presented interrupting an intended press, or causing a complete different vehicle action to happen, such an example: the 'Open Tailgate' button was slid into position over the 'change rear camera' button. Where the driver's intent was to change the camera view because that was the button present to the driver just before and just after shifting the vehicle into Park, the move was made to press the 'change camera' button. Instead just before the finger could register the press on screen, the panel displayed a new button under the drivers finger and unsecured the vehicles tailgate. Had this unintended press happen while the vehicle was in a space that would have released the load or it would be otherwise dangerous to exit the vehicle and re-secure the tailgate all because the UI changed without the driver intent to display this changed panel of buttons. Rivian should not presume the drivers intent is to access the 'Short Cuts' panel, The panel should present on request of a button press, or by optional means that still puts driver intent back into UI display changes. If a driver has no intent to use 'Short Cuts' that are not always present on screen, the panel presentation is instead interfering with presently displayed input and causing unintended or even unsafe side effects.

The passenger airbag does not engage for my 115 lb girlfriend. The answer from Rivian is dangerous and takes no responsibility. Official complaint and answer from Rivian. Concern: - Customer states Their partner is unable to to trigger the airbag when sitting in the front seat Timestamp: 7:04-7:05 PM PST 2/4 Cause: - OCS operating as designed. Future OTA being planned to potentially address issue. How does a "future" update help keep my loved ones safe now???

The front driver’s side door became stuck shut while inside the vehicle, forcing the driver to have to exit the vehicle by crawling across the inside of the vehicle and out the passenger’s side door. Repeated attempts to unlock and open the door from both inside and outside the vehicle (reaching through the door window to the exterior door latch) were unsuccessful. The manufacturer confirmed the problem and attempted to fix it on three occasions, replacing various door components and assuring me that the problem was fixed. However, the issue reoccurred each time and is still unsolved.

Four to five events of phantom braking have occurred on rural roads under the following circumstances: 1) Opposing traffic temporarily erroneously appears to be in your travel lane because of road architecture. 2) Full size or larger vehicle or trailer parked along road in direction of travel. All of these phantom breaking events occur while driving on lightly traveled rural two lane roads. Personally, phantom braking has never occurred while driving on urban roads (wider with more vehicular traffic) or any two lane highways with or without a physical median divider irrespective of traffic volume.

When towing a trailer with my Rivian R1T on interstate 75 I set my cruise control while going with the speed of traffic at approximately 60 mph. Instead of cruise control setting at the speed I was traveling, it instead sets at the posted speed limit. In most conditions, this wouldn't create a hazard as adaptive cruise control would keep the vehicle from accelerating more than the speed the vehicle directly in front of me is going. But when towing a trailer, the R1T disables the adaptive part of cruise control as well as emergency braking. Setting cruise control in this circumstance nearly cased me to rear end the car in front of my as I wasn't expecting the cruise control to set at nearly 10 mph faster than I was traveling when I set it. To be clear. This is not "resuming" a previous cruise control speed I had been set to, this sets at the posted speed limit.