SAAB Complaints

DT: THE CONSUMER STATED THAT ON THE 1999 SAAB 9-5 THE IGNITION MODULE, FAILED. THIS HAPPENED IN OCTOBER OF 2004. THE VEHICLE WAS STALLING WHILE DRIVING AT SPEEDS OF OVER 50 MPH. THE VEHICLE HAS SINCE BEEN FIXED BY THE CONSUMER. THE IGNITION MODULE WAS REPLACED IN THE CAR. THE CONSUMER BOUGHT THE REPLACEMENT PART FROM THE DEALERSHIP AND REPAIRED THE PROBLEM HIMSELF. THE CAR WAS RUNNING FINE SINCE THE MODULE REPLACEMENT. THE CONSUMER DID CONTACT GM, AND THEY SENT THE CONSUMER AN E-MAIL REPLYING THAT SAAB WAS AN INNOVATOR AND SOME VEHICLES DO EXPERIENCE SOME PROBLEMS. THE VEHICLE STALLED ONCE. *AK THE CONSUMER BELIEVED THE 1999 MODELS HAVE AN ECU IN WHICH THE IGNITION CONTROL SOFTWARE PARAMETERS CANNOT BE UPDATED UNLIKE THE 2000 AND LATER YEAR MODELS. *JB

I WAS TRAVELING IN A ROTARY THAT IS AN ON-RAMP TO 128 IN READING, MA. AND WAS ABOUT TO ACCELERATE UP THE ON-RAMP WHEN THE CAR DIED, BATTERY LIGHT CAME ON, POWER STEERING FAILED. THIS WAS DURING RUSH HOUR AND THERE WAS NO SAFE PLACE TO PULL OVER, LUCKILY A STATE TROOPER PULLED UP WITHIN ABOUT 2 MINUTES AND WAS ABLE TO PUSH THE CAR TO A SAFER LOCATION. ROADSIDE ASSISTANCE WAS CALLED, CAR WAS BROUGHT TO THE DEALER AND DIAGNOSED WITH A DIRECT IGNITION CASSETTE (DIC) FAILURE. *JB

(1) NORMAL CITY DRIVING OPERATION FOR 20 MINUTES (2) WHILE IDLING AT BUSY INTERSECTION FOR LEFT TURN, CAR STALLED AND WOULD NOT TURN-OVER; BURNING SMELL CAME FROM UNDER HOOD. DID NOT OPEN HOOD SO COULD NOT EVALUATE WHETHER THERE WAS FIRE. CAR TOWED BY AAA TO CLOSEST SAAB DEALER. (3) DEALER INSPECTION IDENTIFIED THE FAILURE OF THE DIRECT IGNITION CASSETTE. THIS IS THE SAME FAILURE AS IDENTIFIED IN NHTSA ACTION NUMBER PE05017 AND CAMPAIGN RECALL NUMBER 05V399000. VEHICLE - SAAB 9-5 2.3L MANUAL TRANSMISSION WAGON MAKE YEAR - 1999 CURRENT MILEAGE - 60K MILES ALL SERVICING UP TO DATE AND DONE BY DEALER. *JB

DT: CONTACT STATED THE ENGINE WILL SHUT OFF WHILE DRIVING. THERE ARE NO WARNING LIGHTS OR SIGNS INDICATING A PROBLEM. WHEN THIS HAPPENS THERE IS NO POWER STEERING OR ACCELERATION. THE SERVICE DEALER CAN NOT DUPLICATE THE PROBLEM. , THEREFORE, CAN NOT REPAIR THE PROBLEM. THEY ARE GOING TO ATTEMPT TO FIND THE PROBLEM ON NOVEMBER 11, 2005. THE MANUFACTURER SENT A REGIONAL MANAGER, AND HE SAID IT COULD BE THE IGNITION SWITCH. THE IGNITION SWITCH WAS REPLACED, BUT IT DID NOT CORRECT THE PROBLEM. *AK

DT: THE CONTACT OWNS A 2001 SAAB 95. WAS NOT NOTIFIED OF A RECALL. THE CONTACT TOOK THE VEHICLE TO DEALER FOR SERVICE AND REPAIR. THE INVOICE STATED THAT THERE WAS NOT A RECALL. THE SERVICE DEPARTMENT REPLACED LUGS: BOLTS. THE CONTACT WAS UNAWARE OF THIS RECALL. *AK *JB

SEAT BELT REPAIR PROBLEM RE 2005 SAAB 9.3 VIN [XXX] PURCHASED DEC '04, INVOLVED IN ACCIDENT AUG '05. NO REPAIR PARTS STOCKED IN USA, THEREFORE ORDERED FROM SWEDEN. AFTER SEVEN WEEKS ON ORDER, MOST REPAIR PARTS RECEIVED AND REPAIRS FINALLY HAVE BEEN STARTED MORE THAN EIGHT WEEKS SINCE ACCIDENT. HOWEVER SEAT BELT REPAIR KIT IS STILL ON BACK ORDER. AM ADVISED THAT SAAB'S ORIGINAL SUPPLIER OF SEAT BELT UNITS HAS BEEN DISCONTINUED AND A NEW SUPPLIER HAS NOT BEEN CONTRACTED. SEEMS TO ME THAT AUTO MANUFACTURERS SHOULD BE REQUIRED TO STOCK SAFETY ITEMS AND SHOULD NOT BE ALLOWED TO LET SUPPLY OF SAFETY ITEMS LAPSE WITHOUT REPLACEMENT SOURCES, PARTICULARLY ON LATE MODEL CARS (MINE IS OF THE CURRENT 2005 MODEL YEAR). LOCAL DEALER TRYING UTMOST, BUT SAAB USA AND SAAB SWEDEN APPEAR NOT TOO RESPONSIVE. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A FUEL LEAK FROM THE BRACKETS THAT HOLD THE FUEL TANK TOGETHER. A RECALL HAS BEEN FILED ON SAAB 9-3 2001 -2004 CARS. THIS IS SAAB 9-3 2001, RECALL NUMBER IS 04V557000, VIN NUMBER [XXX], IT SEEMS IF THIS HAS A RECALL ON SOME CARS, IF A CAR HAS THE PROBLEM YOU WOULD THINK IT WOULD BE FIXED BY THE RECALL. THE CAR HAD TO BE TOWED FOR FIRE POSSIBILITIES. IT HAS BEEN TOWED TO THE SAAB DEALER IN FAIRFIELD OH. THE DEALER IS CLAIMING THAT THIS CAR WAS NOT AFFECTED BY RECALL. I FEEL THAT THIS IS THE RECALL PROBLEM. AND IT SPECIFICALLY STATES SAAB 9-3 2001 - 2002. *NM UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

MY 2004 SAAB ARC CONVERTIBLE IS EQUIPPED WITH THE WRONG WHEELS AND TIRES. IT IS EQUIPPED WITH 215/55 R16 93 H M+S TIRES AND WHEELS. THE OWNERS MANUAL RECOMMENDS 225/45 R17 94 W RF/XL TIRES FOR THE 2.0 TURBO ENGINE. MY CAR HAS SAID ENGINE. THIS COMPROMISES SAFETY AND PERFORMANCE. I DISCOVERED THIS ON 10-17-2005. *JB

DT: THE CONSUMER OWNS A 2006 SAAB 9-3. WHILE THE CONSUMERS WIFE WAS DRIVING THE VEHICLE WHEN THE LEVER THAT HOLDS THE STEERING WHEEL IN PLACE FELL OFF. AS A RESULT THE STEERING WHEEL MOVED IN A BACK AND FORTH MOTION. THE STEERING WHEEL ALSO UP AND DOWN IN DIRECTION. THERE WAS NO PRIOR WARNING THAT ANYTHING WAS WRONG WITH THE STEERING WHEEL. THE VEHICLE WAS CURRENTLY AT THE SERVICE DEALER BEING REPAIRED. THE DEALER REINSTALLED THE LEVER, AND STATED THAT THE FACTORY MAY HAVE INSTALLED THE LEVER INCORRECTLY. THE MANUFACTURER HAD NOT BEEN CONTACTED. *AK (11/17/05) *SC

VEHICLE WAS NOT STARTING. REPAIR SHOP DIAGNOSED PROBLEM AS FAILURE OF DIRECT IGNITION CASSETTE, WHICH IS A KNOWN ISSUE WITH THIS VEHICLE, BUT WAS NOT INVOLVED IN A RECENT RECALL OF OVER 300,000 VEHICLES. PART WAS REPLACED- WILL NEED TO CHECK IF AVAILABLE. *NM