SAAB Complaints

MARCH 25,'04, JUNE 3,O4,JUNE 10, 'O4;JULY 21'O4;AUG 2,'04: TRAVELING ALONG HIGHWAY KEEPING UP WITH THE FLOW OF TRAFFIC (65 MPH) WHEN A SUDDEN AND COMPLETE LOSS OF POWER OCCURS NECESSITATING EMERGENCY AVOIDANCE PROCEDURES TO ADVERT SERIOUS MULTI-CAR CRASH. DEALERSHIP,SMITHTOWN SAAB (530 EAST JERICHO TPKE, SMITHTOWN,NY,117870) SAYS IT'S FIXED -5 TIMES. NOT. SAAB USA REFUSES TO DO ANYTHING DESPITE MY NUMEROUS CALLS. CAR IS A 2002 SAAB 9-5,WITH 27,000 MLES,UNDER WARRANTY.*AK

SINCE OWNING MY 2003 9-3, THE PARKING BRAKE STUCK AND WOULD NOT RELEASE ULTIMATELY HAVING TO BE REPLACED. THE REAR BUSHINGS ON THE SWAY BAR HAD TO BE REPLACED, MULTIPLE LIGHT BULBS. AT ABOUT 20,000 MILES THE STEERING RACK NEEDED TO BE REPLACED, MOST RECENTLY THE POWER STERRING PUMP NOW NEEDS TO BE REPLACED. THE SEAT BELT ALSO LET GO AND HAD TO BE REPLACED. I THOUGHT THAT ALL THAT COULD GO WRONG, HAD GONE WRONG UNTIL THE POWER STEERING PUMP WENT. NOW READING OTHER OWNER COMMENTS I HAVE NO FAITH IN THIS VEHICLE. THIS IS MY FOURTH SAAB, MY LAST I TRADED AT OVER 180,000 MILES WITH NO PROBLEMS.*AK

WHILE DRIVING 35 MPH SMOKE WAS COMING FROM THE FRONT OF THE VEHICLE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER INSPECTED THE VEHICLE, AND NOTICED THAT FLUID WAS LEAKING FROM UNDERNEATH. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED.*AL

SUDDEN ACCELERATION. I HAVE A 2003 SAAB 9-3 ARC, BOUGHT ON 9/03, AROUND 13,000 MILES, YESTERDAY I WENT TO OFFICE AND STOPPED IN THE RIGHT POSITION TO PARK IN FRONT OF THE WALL, I STEPPED ON BRAKE, PUSH THE GEAR TO "P", ALL OF A SUDDEN THE ENGINE STARTED "HOWLING", AND ACCELERATED TO HIT THE WALL, IM PRETTY SURE THAT'S NOT THE HUMAN ERROR, 'CAUSE THE GEAR'S IN PARK, AND MY FOOT STEPPED ON BRAKE( I HAVE MORE THAN 20 YEARS DRIVING EXPERIENCE, TO PARK A CAR IS LIKE NORMAL REACTION), I WALK OUT THE CAR, THERE'RE TWO SHORT TIRE BURN MARK( IF IM NOT STEPPED ON BRAKE, WHY DOES IT HAVE THE BURN MARK), SO I CALLED MY CAR DEALER, THEY TOWED THE CAR AND TRY TO FIND OUT THE PROBLEM, BUT IT COME OUT THE RESULT IS NOTHING WRONG WITH THE CAR! I REALLY WANT TO KNOW IF THERE'RE ANYBODY HAS THE EXPERIENCES. IM GLAD THAT THE THING OCCURRED IN FRONT OF A WALL, IF IT'S IN FRONT OF A STORE THAT MIGHT CAUSE LIVES!!!!!*AK IM AFRAID OF DRIVING MY SAAB AGAIN; ILL CALL SAAB TOMORROW TO FIND OUT IF THEY CAN DO SOMETHING ABOUT IT? IF YOU NEED SOME PICTURE EVIDENCE THAT I TOOK AFTER THE THING HAPPEN, I CAN SEND YOU BY MAIL!

WHILE DRIVING AT 70 MPH VEHICLE INTERMITTENTLY STALLED. THIS CAUSED LOSS OF STEERING AND THE BRAKES. DEALERSHIP REPLACED 3 TIMES THE CASSETTE IGNITION MODULE, PART 9197559 AT CONSUMER'S EXPENSE OF $400.OO. *AK

SAAB 9-3 (2001) AUTOMATIC 49000 MILES STALLED ON FREEWAY WHILE PRESSING ON THE GAS PEDAL AFTER BRAKING (BUT STILL MOVING) FOR CONGESTION. RESTART SUBSEQUENT TO STALL DID NOT SUCCEED. HAD TO TOW THE CAR TO DEALER (B&B SAAB). SECOND TIME THIS HAS OCCURRED -- FIRST TIME (SIMILAR CIRCUMSTANCES) THE DEALER SAID A SOFTWARE UPGRADE SHOULD FIX THE PROBLEM. NOW THEY THINK IT IS THE THROTTLE UNIT. LUCKY ON BOTH OCCASSIONS NOT TO GET INTO AN ACCIDENT.*AK

I HAVE REPLACED THREE LOCKING ACTUATORS (DRIVER'S DOOR, LEFT PASSENGER'S DOOR, AND THE RIGHT REAR PASSENGER'S DOOR) SINCE I HAVE PURCHASED MY CAR IN 1997. OF COURSE ALL THIS HAPPEN AFTER THE WARRANTY HAD EXPIRED. PRESENTLY, I HAVE ONE DOOR LOCK THAT CAN BE OPENED WITH THE KEY KNOBE AND ON THE CONSOLE WHERE THE LOCK SWITCH IS LOCATED. IN TALKING WITH THE SAAB DEALER, I WAS INFORMED THAT I PROBABLY NEED THESE ACTUATORS WOULD PROBABLY COST ME APPROXIMATELY $300 EACH (A TOTAL OF $900) TO REPLACE. I FEEL THAT SOMETHING MUST BE WRONG WITH THE ELECTRICAL SYSTEM FOR ALL THREE (SO FAR) NOT TO BE WORKING. I HAVE NOT HAD THEM REPLACED YET BECAUSE I THINK THIS IS TOTALLY RIDICULOUS. GALE E. MOORER - 7/9/04. *AK

ON SEVERAL OCCASIONS (5), I WAS UNABLE TO START MY CAR. I WOULD TURN THE KEY IN THE IGNITION AND THERE WOULD BE NO RESPONSE, NOT EVEN A CRANK. IT WOULD EVENTUALLY START AFTER MANY ATTEMPTS. I WOULD MENTION THIS TO THE SERVICE ADVISOR EACH TIME I BROUGHT MY CAR IN AND FOR THE FIRST THREE (3) TIMES THEY WERE UNABLE TO REPLICATE THIS PROBLEM. THE 4TH TIME THEY FINALLY REPLACED THE IGNITION SWITCH. THOUGHT THIS WOULD FIX THE PROBLEM...AFTER TWO WEEKS, MY CAR DID NOT START AGAIN. MY 5TH TIME TO THE DEALER, THEY SAID IT WAS A FAULTY SAFETY SWITCH. *AK

PROBLEMS WITH AIR BAG SYSTEM IN 1999 SAAB.*MR THE AIR BAG LIGHT ILLUMINATED. THE AUTOMOTIVE GROUP TRIED FOUR TIMES TO FIX THE PROBLEM. THE FIRST THREE TIMES THEY DID NOT REPAIR ANYTHING, THEY JUST TURNED OFF THE AIR BAG LIGHT AND THE LAST TIME THEY REPLACED A PART, HOWEVER THEY PROBLEM CONTINUED. *JB

HEADLIGHTS WAS TOO LOW WHICH CAUSED DIFFICULTY IN DRIVING AT NIGHT. *LA THERE WAS NOISE IN THE REAR WHILE BACKING AND TURNING (THE DEALER COULD NOT FIND THE PROBLEM), THE ONSTAR FEATURE WOULD NOT WORK AND WAS INTERMITTENT, THE SEAT BELT LIGHT HAD COME ON AND WOULD GO OFF INTERMITTENTLY (UNABLE TO DUPLICATE), NEED SERVICE SOON LIGHT WOULD COME ON (UNABLE TO BE DUPLICATED), THE SQUEAL IN THE REAR, COULD HAVE ALSO BEEN LINKED TO SALT AND SAND IN THE ROTORS, THE TRUNK WOULD NOT STAY OPEN, THE HEAD LIGHTS WERE FOUND TO BE OUT OF ADJUSTMENT, AND THE PADS HAD RUST ON THEM. *SC *JB