SAAB Complaints

A CRACK FORMED ON THE INSIDE LAYER OF THE GLASS RIGHT WHERE THE DRIVER'S SIDE CONVERTIBLE TOP LATCH IN THE FRAME IS LOCATED. THE DEALER DECLARED THAT THIS OCCURRED AS A RESULT OF AN IMPACT AS OPPOSED TO STRESS FROM THE FRAME AND REFUSED TO CORRECT IT UNDER THE WARRANTY. THERE WAS NO SIGN OF AN EXTERIOR IMPACT AND THE CRACK ORIGINATED ON THE INTERIOR SIDE OF THE GLASS. THERE IS CLEARLY A DEFECT EITHER IN THE CONSTRUCTION OF THE WINDSHIELD OR IN THE MANNER IN WHICH THE TOP LATCHES TO THE FRAME, WHICH CAUSED THE GLASS TO CRACK *JB.

WHILE DRIVING AT NO SET SPEED VEHICLE ENGINE STALLED. DEALERSHIP SERVICED VEHICLE 6 TIMES, AND TECHNICIAN COULD NOT DUPLICATE THE PROBLEM. *AK

WHILE DRIVING 30 MPH, ANOTHER VEHICLE REAR END THE CONSUMER. THIS CAUSED THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. AS A RESULT THE VEHICLE WAS HIT MY OTHER VEHICLE'S FROM DIFFERENT ANGLES. BOTH FRONTAL AIRBAGS FAILED TO DEPLOY. BOTH THE DRIVER AND PASSENGER SUSTAINED INJURIES AND WERE TRANSPORTED BY AMBULANCE. THE VEHICLE WAS TOTALED OUT BY THE INSURANCE COMPANY. *NM NEITHER THE SIDE IMPACT AIR BAGS NOR THE HEAD RESTRAINT AIR BAGS DEPLOYED. *NM

PULLED INTO A STANDARD, PAVED, PARKING SPACE TURNED ELECTRONIC IGNITION KEY TO OFF POSITION AND REMOVED KEY. CAR DID NOT TURN OFF, ENGINE AND ELECTRICAL SYSTEM CONTINUED TO FUNCTION AS THOUGH KEY WAS IN IGNITION.*AK ONBOARD COMPUTER DISPLAYED "STEERING WHEEL LOCK FAILURE: CONTACT SERVICE." TURNED STEERING WHEEL, CHECKED FOR OBSTRUCTIONS, AND ATTEMPTED TO TURN CAR OFF BY REINSERTING KEY INTO IGNITION. WHEN KEY INSERTED INTO IGNITION, ONBOARD COMPUTER TOGGLED TO "KEY NOT RECOGNIZED: CONTACT SERVICE" AND THEN BACK TO PREVIOUS MESSAGE. WAS ONLY ABLE TO TURN CAR OFF BY REMOVING FUEL PUMP FUSES, AND THEN BY REMOVING BATTERY TERMINAL TO PREVENT BATTERY DRAINAGE AS ELECTRICAL SYSTEM CONTINUED TO FUNCTION. CAR ONLY HAS 4000 MILES AND WAS BROUGHT IN INITIALLY BY TOW TRUCK TO SAAB DEALERSHIP ON 6/15 AND IGNITION WAS SAID TO BE REPLACED. ON 6/16, DROVE CAR HOME AND TURNED OFF WITHOUT PROBLEM. ON 6/17, DROVE TO WORK AND EXACT SAME SITUATION WAS REPEATED, WITH A TOW REQUIRED. CAR CONTINUES TO BE IN SERVICE, NEW RELAY ORDERED, BUT PROBLEM PERSISTS, AND OTHER DIAGNOSTICS ARE BEING RUN BY SERVICE DEPARTMENT. I HAVE BEEN TOLD THAT THERE IS NO RECORD OF SIMILAR OCCURRENCE IN 2004 SAAB 9-3 SPORT SEDAN. WILL MOST LIKELY NEVER BUY ANOTHER SAAB OR VOLKSWAGEN AGAIN.

TEMPERATURE SETTINGS/ADJUSTMENTS ON THE CLIMATE CONTROL SYSTEM DO NOT WORK AS INTENDED. WHEN IT IS COLD OUTSIDE, A SET TEMPERATURE OF 68 DEGREES INITIALLY PROVIDES WARM AIR, THEN IT TURNS COLD AND THE TEMP HAS TO BE RAISED TO 82 DEGREES FOR WARM AIR. SOMETIMES, THE RIGHT SIDE OPERATES. THE CAR HAS BEEN IN THE DEALER SHOP TWICE, THE SECOND TIME FOR 3 WEEKS, AND THE DEALER WAS UNABLE TO FIX IT. CAR IS STILL UNDER WARRANTY. THE DEALER SAYS THERE IS SOMETHING WRONG WITH THE DESIGN OF THE HEATING/VENTILATION SYSTEM, AND THAT THEY HAVE SEEN OTHER 2000-2001 YEAR MODELS WITH THE SAME PROBLEM, AND THAT SAAB HAS REDESIGNED THE SYSTEM SINCE THEN. AFTER THE FIRST YEAR OF OWNERSHIP, DURING THE SUMMER THE SYSTEM PROVIDED HOT AIR INSTEAD OF AIR CONDITIONING, BUT THAT WAS FIXED. *AK

IN THE LAST WEEK- JUNE 2,2004 TO JUNE 9TH,2004-MY CAR, A SAAB 9.5 HAS SUDDENLY AND WITHOUT WARNING LOST POWER , THE EMERGENCY LIGHTS ON THE DASHBOARD CAME ON, AND I HAD ALL I COULD TO NARROWLY ADVOIDING A THREE CAR COLLISION. IS THERE A PREVIOUS SAFETY DEFECT COMPLAINT ON THIS CAR? *AK

EXITING THE HIGHWAY ON AN OVERPASS BRIDGE THE ENGINE STOPPED WITHOUT WARNING AND WOULD NOT RESTART. A FEW MOMENTS LATER SMOKE WAS VISIBLE FROM UNDER THE DIRECT IGNITION COVER AND SMALL FLAME WAS APPARENT. THE FLAME WENT OUT AFTER A FEW MOMENTS. HOWEVER, WE WERE LEFT STRANDED ON AN UNLIT BRIDGE OVERPASS THAT WAS UNDER CONSTRUCTION AT DUSK (WITH AN INFANT AND TODDLER). SAAB ROADSIDE ASSISTANCE WAS CONTACTED (THEY SUGGESTED WE WAIT WITH THE VEHICLE FOR APPROXIMATELY AN HOUR UNTIL A TOW TRUCK COULD REACH US.) THIS INCIDENT FOLLOWS A STRING OF MINOR ELECTICAL / ELECTRONIC "BUGS" IN WHICH ERRONEOUS SIGNALS ABOUT LIGHT FAILURES WERE DISPLAYED AND THE HEADLIGHTS FAILED TO TURN OFF WHEN THE KEY WAS REMOVED (THIS IS AN AUTOMATIC FEATURE ON SAABS).*AK

A PRIOR RECALL ADDRESSED EXTREME CORROSION ON ALLOY WHEELS OF SAABS, IN THE VICINITY OF THE WHEEL BOLTS. MY CONCERN IS THE EXTREME AMOUNT OF CORROSION OCCURING WHERE THE ALLOY WHEEL MEETS THE STEEL HUB. THERE IS AN ORANGE COLORED POWDER, AND DEFORMATION OF THE INSIDE SMALLEST DIAMETER OF THE ALLOY WHEEL, WHERE IT OTUCHES THE HUB. IS THIS A LOAD BEARING SURFACE? IS THIS A CONCERN TO ANYONE?? *AK

WHILE DRIVING THE VEHICLE 40+MPH, THE ENGINE COMPLETELY SHUT DOWN WITHOUT WARNING. THE DIAGNOSIS, THROTTLE FAILURE. SAAB REPLACED THE THROTTE BODY ON 05/14/2004. THEN AGAIN ON 05/17/2004, THE ENGINE SHUT DOWN IN THE MIDST OF DRIVING WITHOUT WARNING. THE ENGINE LIGHT CAME ON. SAAB HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. THE CAR HAS PROVEN TO BE EXTREMELY DANGEROUS AND UNSAFE TO OPERATE. *AK

THE AUTOMATIC DOOR LOCKS LOCKED PERMANENTLY. THE DOORS WILL NOT OPEN. DRIVER HAD TO ESCAPE THROUGH THE SUN ROOF. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER, WHO STATED IT COULD BE REPAIRED FOR $2700.00 BY INSTALLING A NEW COMPUTER.*AK