SAAB Complaints

TL* THE CONTACT OWNS A 2003 SAAB 9-3. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE FAILED TO ACCELERATE AND DECELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING, THERE WAS AN ABNORMAL ODOR AND SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT PULLED OVER AND DISCOVERED THAT OIL WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE COVER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000. ...UPDATED 01/07/16 *BF THE CONSUMER STATED THE VEHICLE FAILED TO ACCELERATE WHEN ENTERING TRAFFIC FROM THE DRIVEWAY, IT MOVES OUT OF GEAR, AND THE VEHICLE HAD AN ELECTRICAL GLITCH THAT CAUSED THE HEADLIGHTS TO GO OUT OFTEN NEEDING TO BE REPLACED. *JS

WE RECEIVED A NOTICE ABOUT GM RECALL 14222/15027, THAT WE NEED TO TAKE OUR CAR TO A SAAB OFFICIAL SERVICE CENTER TO HAVE THE DRIVER'S SIDE SEATBELT REPLACED. WE LIVE IN BIRMINGHAM, ALABAMA, AND THERE IS NO SAAB OSC IN OUR STATE. I CONTACTED SAAB, AND WAS TOLD WE CAN ONLY TAKE THE CAR TO A SAAB OSC "AS THEY ARE THE ONLY ONES THAT HAVE ACCESS TO THIS PART AND CAN INSTALL, THEN COVER THE REPAIR AND THEN CLOSE OUT THE RECALL." THE NEAREST SAAB OSCS ARE IN CHATTANOOGA, TN (ABOUT 150 MILES AWAY) AND MARIETTA, GA (ABOUT 159 MILES). BEING FORCED TO DRIVE THIS DISTANCE, ESPECIALLY WITH AN UNSAFE SEATBELT, SEEMS LIKE AN ONEROUS BURDEN THAT SHOULD NOT BE PLACED ON THE OWNER. DO I HAVE ANY RIGHTS TO BE ABLE TO HAVE THE REPAIR DONE WITHIN A REASONABLE DISTANCE OF MY HOME?

LOW BEAM HEADLIGHTS ARE SO DIM THAT THE VEHICLE CAN NOT BE SAFELY DRIVEN AT NIGHT. HIGH BEAM WORK GREAT.

TL* THE CONTACT OWNS A 2003 SAAB 9-3. AFTER THE VEHICLE WAS STARTED, THE STEERING WHEEL LOCK WARNING LIGHT ILLUMINATED AND THE DOORS OF THE VEHICLE FAILED TO LOCK. ON ANOTHER OCCASION, THE IGNITION KEY FAILED TO MOVE INTO THE ON POSITION. A TOW TRUCK OPERATOR STATED THAT THE VEHICLE COULD NOT BE MOVED BECAUSE THE WHEELS WERE LOCKED. THE VEHICLE WAS RESTARTED; HOWEVER, THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2009 SAAB 9-3. WHILE THE VEHICLE WAS PARKED, THE SEAT BELT RETRACTOR WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V318000 (SEAT BELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

LARGE SECTIONS OF THE FRONT BRAKE ROTORS ARE FLAKING APART. THE ROTOR SURFACE IS REDUCED TO ABOUT HALF OF NORMAL AND NO LONGER PROVIDES SAFE STOPPING ABILITY. STOPPING DISTANCE IS SIGNIFICANTLY INCREASED AND SAFETY IS SEVERELY COMPROMISED. VEHICLE MILEAGE AT TIME PF PROBLEM DISCOVERY 14,000 MILES.

TL* THE CONTACT OWNS A 2005 SAAB 9-2X. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS RETURNING FROM THREE DAYS OF AIR TRAVEL AND REACHED MY CAR WHICH WAS PARKED IN A SECURE CORPORATE AIRPORT PARKING LOT WITH NO OTHER CARS AROUND IT. I PLACED MY LUGGAGE IN THE TRUNK, ENTERED THE CAR AND PUT ON MY SEAT BELT. I STARTED THE CAR; IT STARTED NORMALLY WITH NO WARNINGS OR ANYTHING ABNORMAL. I PLACED THE CAR IN REVERSE, ROLLED APPROXIMATELY THREE FEET, AND THE SEAT-BACK SIDE AIRBAG DEPLOYED EXPLOSIVELY. IT SHATTERED THE DRIVER'S SIDE WINDOW, STRUCK ME VERY HARD ON THE LEFT SHOULDER AND UPPER ARM, AND SHOVED ME VIOLENTLY TOWARD THE CENTER OF THE CAR. I IMMEDIATELY STOPPED THE CAR AND TRIED TO RECOVER MY SENSES. I THOUGHT INITIALLY THAT I HAD BEEN SHOT OR SHOT AT WITH A GUN. THE EXPLOSION WAS VERY LOUD, AND LEFT RINGING IN MY LEFT EAR. I SHUT THE CAR OFF, GOT OUT AND CHECKED THE DAMAGE BOTH TO MY CAR AND MYSELF. MY UPPER ARM WAS SEVERELY BRUISED; INITIALLY THAT WAS THE ONLY PAIN THAT I FELT. THERE WAS GLASS EVERYWHERE, BOTH INSIDE AND OUTSIDE OF THE CAR. I NOTIFIED THE LOCAL SECURITY BOTH TO RECORD THE EVENT AND HOPEFULLY CLEAN UP THE GLASS. I TOOK SEVERAL PICTURES WITH MY PHONE, THEN DROVE HOME AFTERWARD WITHOUT INCIDENT. THE NEXT MORNING I HAD NECK, BACK, AND SHOULDER PAIN. I NOTIFIED AND FILED A CLAIM WITH MY INSURANCE AGENCY, CALLED MY DEALERSHIP, AS WELL AS UPDATING MY FAMILY OF THE OCCURRENCE AND WENT TO THE DOCTOR'S OFFICE FOR CHECK-OUT. HAD THIS EVENT OCCURRED WHILE DRIVING, AND ESPECIALLY IN TRAFFIC AT HIGHWAY SPEEDS, I AM CONFIDENT THIS EVENT WOULD HAVE CAUSED A SERIOUS ACCIDENT. IT WOULD HAVE BEEN VERY DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE GIVEN THE VIOLENCE OF THE DEPLOYMENT. I AM VERY THANKFUL THAT THIS EVENT OCCURRED IN A PARKING LOT AND NOT IN TRAFFIC, AND THAT I WAS NOT SERIOUSLY INJURED. THIS WAS A COMPLETELY UNCOMMANDED AIRBAG DEPLOYMENT, AND I WOULD LIKE TO PREVENT A SERIOUS ACCIDENT FROM OCCURRING IF THIS HAPPENS TO SOMEONE ELSE.

TL* THE CONTACT OWNS A 2001 SAAB 9-5. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS EVENTUALLY ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V399000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2009 SAAB 9-7X. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.