SAAB Complaints

SAAB HAS NOT FOLLOWED UP WITH FIXING THE TAKATA AIRBAG RECALL, MONTHS AFTER THE INITIAL NOTICE WAS SENT, RENDERING MY CAR UNUSABLE AND UNSAFE FOR GENERAL USE.

MY WIFE AND I WERE ON THE DRIVE THRU LINE AT WENDYS, IT WAS RAINING OUT AND I CRACKED THE FRONT PASSENGER WINDOW FOR A LITLE AIR. A MINUTE LATER WE SMELLED SOMETHING BURNING WE WERENT SURE WHERE THE SMELL WAS COMING FROM UNTIL MY PASSENGER SIDE WINDOW/LOCK/AND HEATED SEAT SWITCH STARTED TO EMIT SMOKE. OF COURSE WE WERE IN A STATE OF PANIC, WE QUICKLY EXITED THE LINE AND PULLED OVER I DIDNT KNOW WHAT TO DO OTHER THAN PULL UP THE SWITCH HOUSING FROM THE DOOR PANEL. AFTER DOING SO THE SMOKE WAS EVIDENT AND THE WIRES AND ACTUAL PLASTIC HOUSING CAUGHT FIRE. I WAS ABLE TO PUT THE FIRE OUT. AFTER INSPECTING THE ENTIRE SWITCH HOUSING IT WAS CLEAR THAT THE WIRES OVERHEATED AND SHORT CIRCUITED I WOULD IMAGINE DUE TO THE LITTLE BIT OF RAIN WATER THAT LEAKED INTO IT. THE MANAGER OF THE WENDYS CAME OUT TO CHECK ON US AS HE SAW AND HEARD OUR PANIC. I CALLED GM/SAAB THIS MORNING AND THE REP MADE ME OUT TO BE A LIAR, SHE COULDNT BELIEVE THAT A FIRE ACTUALLY OCCURED. I TOLD HER I HAVE THE SWITCH HOUSING AND IT IS CLEAR AS DAY THAT THE PLASTIC DIDNT MELT AND THE ACUAL METAL TIP OF THE WIRE MELT DUE TO SMOKE OR JUST A HEAT. I SEE THAT THERE IS A RECALL ON 2008 SAAB 97X DRIVER MODULE BUT NOT MY YEAR OR THE PASSENGER SWITCH. THE REP HAD ME SO UPSET I FORGOT TO GET HER NAME AND FILE A COMPLAINT SO WHEN IM DONE ON THIS POST I AM GOING TO CALL BACK AND HAVE THEM LOOK UP MY FILE AND LODGE A COMPLAINT. ALSO THERE IS A RECALL FOR 2008 97X HEADLIGHT MODULE AND OF COURSE MY HEADLIGHTS JUST STOPPED WORKING OUT OF THE BLUE, I REPLACED THE BULBS FROM AUTOZONE TO NO AVAIL THAT IS HOW I FOUND OUT ABOUT THE SECOND RECALL. IM UPSET BECAUSE I HAVE 3 KIDS IN COLLEGE AND 1 IN 10 GRADE AND AM NOT IN A FINANCIAL POSITION TO REPLACE ANY OF THE DEFECTIVE FACTORY PARTS ESPECIALLY AFTER A FIRE IN MY VEHICLE. NOW I AM FORCED TO NOT HAVE FUNCTIONING PASSENGER WINDOW OR LOCK OR HEATED/MEMORY SEAT.

TL* THE CONTACT OWNS A 2002 SAAB 9-3. WHILE IN PARK, THERE WERE STRONG FUEL FUMES EMITTING FROM THE EXTERIOR OF THE VEHICLE. THE CONTACT NOTICED THAT THERE WAS FUEL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TAB ATTACHED TO THE FUEL PUMP AND THE FUEL LINES FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 07V087000 (FUEL SYSTEM, GASOLINE) BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 2005 SAAB 9-2X. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/23/15*LJ THE CONSUMER STATED THE PROBLEM WAS RESOLVED. UPDATED 12/09/15 *JB

I WAS DRIVING CAR ON MIDDLE LANE ON HIGHWAY APPROACHING TRAFFIC, WHEN MY CAR COMPLETELY SHUT OFF. THIS WAS AFTER GETTING A COMPLETE TUNE UP INCLUDING OIL CHANGE, NEW BATTERIES AND TIRES. TOWED CAR TO REPAIR SHOP AND AFTER REPAIR, THE ENGINE LIGHT REMAINED ON AND THEN THERE WAS SMELL OF GAS AND CAR CONTINUED TO STALL. TOOK CAR BACK TO REPAIR SHOP, WHERE THE FUEL INJECTOR WAS REPLACED AND GAS SMELL WAS ELIMINATED. BUT ENGINE LIGHT REMAINED ON AND CAR COMPLETELY SHUT OFF AGAIN. TOOK IT TO REPAIR SHOP, YET AGAIN. THIS TIME, STARTER WAS CHANGED AND MECHANIC CLAIMS THAT A NEW ECU/ECM IS NEEDED FOR ENGINE BUT PART FOR 2006 MODEL HAS BEEN DISCONTINUED AND IS NOW RUNNING ON 2004 ECI/ECM AND ENGINE LIGHT STILL REMAINS ON AND STARTED IS A BIT ROUGH.

THE DRIVER SEAT BELT INTERNAL CABLE BROKE. I TOOK IT TO AN AUTHORIZED DEALER. THERE IS A RECALL. BUT, THE PARTS ARE BACKORDERED OVER 10 MONTHS. THIS IS A HUGE SAFETY ISSUE. NOTHING I CAN DO. GM HAS NOT PROVIDED A DATE WHEN THE PARTS WILL BE AVAILABLE.

TL* THE CONTACT OWNS A 2005 SAAB 9-2X. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 SAAB 9-2X. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2005 SAAB 9-2X. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED NOTICE OF RECALL# 15V-323 PERTAINING TO POTENTIAL SERIOUS INJURY OR DEATH IF THE FRONT PASSENGER AIRBAG WERE TO DEPLOY. THE RECALL INDICATES THAT THE FRONT PASSENGER SEAT SHOULD NOT BE OCCUPIED UNTIL THE REPAIR HAS BEEN MADE. IT HAS BEEN OVER TWO MONTHS AND I'VE NOT RECEIVED NOTICE YET THAT REPAIR PARTS ARE AVAILABLE. I'M STILL WAITING FOR ANY RESPONSE OR REMEDY TO THIS SITUATION.