SATURN Complaints

View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2006 SATURN ION
    - NEWCASTLE, OK

    THIS VEHICLE WAS PURCHASED BRAND NEW AND DRIVEN VERY LITTLE. PROTECTED IN CLOSED IN GARAGE. DROVE TO COLORADO SPRINGS FOR VACATION AND WENT TO VISIT RELATIVES. PARKED VEHICLE IN FRONT OF RELATIVE HOME AND THE KEY COULDN'T BE TURNED TO SHUT OFF THE CAR. FORTUNATELY THERE WAS A NEIGHBOR OF MY RELATIVES THAT NEW HOW TO SHUT IT OFF BY DISCONNECTING THE BATTERY CABLES. TO START THE CAR THE CABLES HAD TO BE HOOKED BACK UP. DROVE TO FERGUSON BUICK GMC IN COLORADO SPRINGS AND THEY CHECKED IT. THE TUMBLER CAME APART, WON'T TURN OFF , REPLACED IGNITION LOCK. WAS CHARGED FOR HOUSING KIT (15857948), CODE CYL, CYLINDER KIT (20869121), LABOR AND COST OF PARTS TOTALLED $614.22. WITH ONLY 16, 607 MILES FROM 2006 TO 2012 THIS SHOULD NOT HAVE HAPPENED. TODAY, NOVEMBER 30, 2012, I WENT TO DRIVE MY VEHICLE AND WHEN I STARTED THE ENGINE ALL THE LIGHTS ON THE DASH AND MESSAGE ABOUT STEERING OFF TRAC KEEPS FLASHING AND IT SAID SOMETHING ABOUT STEERING FLUID, BRAKES AND THE LIGHTS WERE GOING CRAZY. I AM AFRAID TO DRIVE IT SO I DROVE IT BACK INTO MY GARAGE. COULDN'T DRIVE IT LIKE THAT. NOW WHAT IS WRONG. THIS VEHILCE HAS BEEN PAID FOR SINCE 2008 AND ONLY HAS 19, 000 MILES ON IT. MY HUSBAND BOUGHT ME THIS VEHICLE AS A SURPRISE AND LITTLE DID HE KNOW HE WOULD GET PANCREATIC CANCER THE FOLLOWING YEAR. HE WANTED ME TO HAVE A DEPENDABLE EXTRA VEHICLE. I CANNOT KEEP PAYING MONEY TO FIX A VEHICLE THAT I AM AFRAID TO DRIVE. MAY GET STRANDED SOMEWHERE. I WOULDN'T FEEL IN GOOD CONSCIOUS TO EVEN SELL IT TO ANYONE. NOT WORTH WHAT HE PAID FOR IT. *TR

    Source: NHTSA WEB SITE
  • 2007 SATURN OUTLOOK
    - TACOMA, WA

    WHILE DRIVING APPROXIMATELY 35 MILES PER HOUR ON THE ROAD, THE CAR SUDDENLY DECELERATED TO 25 MILES PER HOUR AND WOULD ACCELERATE PAST 25 MPH. WE THEN DROVE 25 MPH IN PRIMARILY 35 MPH SPEED LIMIT ROADS BACK HOME. FORTUNATELY, WE WERE LESS THAN 10 MILES FROM OUR HOME. THE CAR WILL NOT DRIVE IN REVERSE EITHER. *TR

    Source: NHTSA WEB SITE
  • 2008 SATURN AURA
    - EAST MEADOW, NY

    TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED HE RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 12V460000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL). AFTER CONTACTING THE MANUFACTURER THEY ADVISED HIM THAT THERE WERE NO PARTS AVAILABLE AND HE HAD TO WAIT UNTIL JANUARY 2013. THE CONTACT WAS CONCERNED DUE TO THE CONSEQUENCE THAT WAS DESCRIBED IN THE RECALL. THE CURRENT MILEAGE WAS APPROXIMATELY 39,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - CINCINNATI, OH

    BEGAN SMELLING AN ODOR OF GASOLINE WHEN I GOT OUT OF MY CAR. DIDN'T THINK MUCH OF IT UNTIL IT HAPPENED SEVERAL TIMES. TOOK MY CAR (2007 SATURN ION) TO A GM DEALER FOR OTHER, UNRELATED ISSUES AND THE SERVICE MANAGER TOLD ME THE FUEL PUMP MODULE WAS CRACKED. I CONTACTED GM AFTER LEARNING ABOUT THE RECALL FOR THE SAME PROBLEM ON CARS IN OTHER "WARM WEATHER" STATES. HOWEVER, THEY TOLD ME BECAUSE IT WAS NOT PART OF THE "RECALL" THEY WOULD NOT HELP COVER THE COST OF REPAIR EVEN THOUGH IT IS A SAFETY/FIRE HAZARD. I'VE READ SIMILAR COMPLAINTS FROM ALL OVER THE COUNTRY, SO THIS IS OBVIOUSLY AFFECTING MORE PEOPLE THAN GM WILL ADMIT. *TR

    Source: NHTSA WEB SITE
  • 2001 SATURN LS
    - PALM BEACH GARDENS, FL

    TL* THE CONTACT OWNS A 2001 SATURN L-SERIES. WHILE THE VEHICLE WAS PARKED IN A GARAGE THE CONTACT SMELLED A STRONG FUEL ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE FUEL CAP AND FUEL FILTER HAD TO BE REPLACED. AFTER THE VEHICLE WAS REPAIRED THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN A MECHANIC TWICE WHO STATED THE EMISSION CONTROL MODULE SEAL ON THE FUEL TANK WOULD HAD TO BE REPLACED. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THE FUEL TANK HAD TO BE REPLACED BECAUSE THE EMISSION CONTROL MODULE SEAL WAS NOT SOLD SEPARATELY. THE MECHANIC REPLACED THE FUEL TANK. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. UPDATED 01/02/2013*LJ THE CONSUMER STATED AFTER THE FUEL TANK WAS REMOVED, THERE WERE GAS STREAKS FOUND WHERE THE GAS LEAKED OUT AROUND THE EMISSION SEAL AND ON TOP OF THE TANK. GAS HAD RAN DOWN THE SIDE OF THE GAS TANK CAUSING FIRE HAZARD. UPDATED 1/7/2013*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN OUTLOOK
    - JACKSONVILLE, IL

    TRANSMISSION STARTED SHIFTING HARD BUT WAS NOT DOING IT ALL THE TIME, I TOOK A FRIEND HOME BACKED OUT OF HIS DRIVEWAY AND THE VEHICLE STARTED BUCKING AND JUMPING AND NOT SHIFTING WHEN I GOT ABOUT A BLOCK DOWN THE ROAD THE CHECK ENGINE LIGHT COME ON AND IT WOULD NOT SHIFT OUT OF 1ST GEAR, I TOOK IT TO A PARTS STORE AND HAD THE SCANNER PUT ON IT AND IT COME UP WITH THE CODE PO796 WHICH IS THE 3-5 PRESSURE PLATE, THIS SUV HAS NEVER PULLED OR TOWED ANYTHING SO THERE SHOULD BE NO REASON WHY IT WENT OUT. MY PREVIOUS SUV WAS A SATURN OUTLOOK 2007 AND THE 3-5 WAVE PLATE WENT OUT OF IT, IT IS PRETTY CLEAR THAT THERE IS A DEFECT FROM THE FACTORY ON THESE PLATES AND THEY ARE UNSAFE THIS REPAIR HAS COST ME 3400.00 AND I JUST BOUGHT THE SUV IN JULY, THIS IS SOMETHING THAT NEEDS TO BE LOOKED INTO AND INVESTIGATED BECAUSE IT IS PRETTY CLEAR THAT THE PLATES ARE DEFECTIVE AND GM NEEDS TO STAND BEHIND THESE WITH A RECALL. *TR

    Source: NHTSA WEB SITE
  • 2006 SATURN ION
    - MIAMISBURG, OH

    TL* THE CONTACT OWNS A 2006 SATURN ION. WHILE PARKED, THE CONTACT NOTICED AN OVERPOWERING GASOLINE FUEL SMELL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THAT THE FUEL PUMP WAS LEAKING AND WOULD HAVE TO BE REPLACED. THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN AURA
    - FAYETTEVILLE, GA

    TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHILE REFUELING, THE PUMP WOULD STOP WITHOUT THE TANK BEING COMPLETELY FULL. THE CONTACT HAD TO CONTINUOUSLY SQUEEZE THE LEVER IN ORDER TO GET GAS TO GO INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS REPAIRED BUT THE CONTACT WAS UNAWARE OF EXACTLY WHAT THE REPAIRS ENTAILED. THE MANUFACTURER WAS NOTIFIED BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SATURN AURA
    - SOUTH DARTMOUTH, MH

    TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT 65MPH AND ATTEMPTING TO DECELERATE IN ORDER TO SWITCH INTO THE SLOW LANE, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GUARD RAIL. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 SATURN ION
    - DES MOINE, IA

    TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THAT SHE COULD SMELL GASOLINE FUEL WHILE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE FAILURE MILEAGE WAS 34,411 AND THE CURRENT MILEAGE WAS 39,100. UPDATED 1/17/13 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE