SATURN Complaints
View complaints related to SATURN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 SATURN RELAY- DEVINE, TX
I HAVE A 2005 SATURN RELAY. I PURCHASED THE VEHICLE "USED" FROM SATURN OF TEMPE ON MARCH 1ST, 2009. THE MILEAGE ON THE VEHICLE WHEN I PURCHASED IT WAS 62,245. ONE YEAR LATER I STARTED GETTING "SERVICE TRACTION CONTROL SYSTEM" WARNING MESSAGE AND LIGHT WITH "SERVICE ABS SYSTEM" WARNING MESSAGE AND LIGHT OCCASIONALLY, BUT BOTH WERE ALWAYS AT THE SAME TIME. SHUTTING OFF THE ENGINE AND RESTARTING (PER OWNER?S MANUAL) TEMPORARILY CAUSED THE LIGHTS AND MESSAGES TO TURN OFF, BUT RETURNED DAYS LATER. I TOOK THE VEHICLE TO FLETCHER'S TIRE AND AUTO SERVICE IN MARICOPA, AZ ON 3/23/2010. THE SERVICE SHOP (FLETCHER'S) PERFORMED A DIAGNOSTIC CHECK OF THE ABS SYSTEM; DETERMINING THE REPLACEMENT OF THE FRONT LEFT WHEEL HUB ASSEMBLY; COSTING ME $452.36. THIS REPAIR TEMPORARILY CORRECTED THE PROBLEM. ONE MONTH LATER ON 5/26/2010 I BEGIN TO GET THE SAME WARNING LIGHTS AND MESSAGES. SO I TAKE THE VEHICLE BACK TO FLETCHER?S AUTO BECAUSE THEY GUARANTEE THEIR WORK. UNFORTUNATELY THEY WERE UNABLE TO REPRODUCE THE ERROR AND HAD THE SAME FRONT LEFT WHEEL HUB REPLACED UNDER WARRANTY WITH THE PARTS MANUFACTURER AT NO COST TO ME. NOW ONE MONTH LATER I AM HAVING THE SAME ISSUES. SO I START LOOKING ONLINE FOR THIS PROBLEM. THERE ARE MULTIPLE FORUMS AND CHAT ROOM DISCUSSIONS WITH A SUFFICIENT NUMBER OF COMPLAINTS, FOR THE SAME ISSUE, AT SUCH WEB ADDRESSES AS; WWW.ABOUTAUTOMOBILE.COM AND WWW.SATURNFANS.COM NOW WITH THIS INFORMATION I LOOK FOR RECALLS AND FIND NOTHING. SO I CALL SATURN OF TEMPE AND SPEAK TO A GENTLEMAN IN THE SERVICE DEPARTMENT WHO GAVE ME THE NAME MIKE. I EXPLAINED TO HIM THE PROBLEM THAT I WAS HAVING WITH MY VEHICLE. I EXPLAINED TO HIM THAT I HAD TAKEN IT TO A LOCAL MECHANIC (FLETCHER'S) AND HAD THE HUB ASSEMBLY REPLACED TWICE WITH NO RESOLUTION. HE STATED THAT I COULD BRING IT IN FOR HIM TO LOOK AT, BUT THAT THERE WOULD BE A $65 ?DIAGNOSTIC? FEE. I DECLINED EXPLAINING TO HIM THAT I HAD ALREADY INVESTED $450 DOLLARS IN IT AND WOULD RETURN TO THE PREVIOUS MECHANIC. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- MACUNGIE, PA
2004 SATURN ION COUPE STEERING JUST WENT OUT WITH NO WARNING CAR WOULD NOT STEER. THE DASH LIGHT JUST GOES ON AND STEERING IS GONE HARD TO CONTROL CAR . *TR
Source: NHTSA WEB SITE -
2006 SATURN ION- GLEN BURNIE, MD
CAR WAS SLOW TO START. TOOK THE SATURN ION TO DEALERSHIP FOR CHECK UP. MECHANIC SMELLED GASOLINE AND NOTICED LEAKAGE. UPON MECHANIC INSPECTION OF PART, FOUND CRACKS IN FUEL PUMP AND LEAKAGE FROM FUEL TANK. MECHANIC REPLACED FUEL PUMP AND TANK AT MY EXPENSE. CAR WAS BOUGHT NEW IN 2006 AND HAS 54,000 MILES. DEALER REFUSES TO HONOR RECALL BECAUSE VIN NUMBER DOES NOT MATCH CURRENT RECALL LIST. *TR
Source: NHTSA WEB SITE -
2007 SATURN ION- AUSTIN, TX
I WANT TO FILE A COMPLAINT ABOUT THE POWER STEERING MOTOR ON THE 2007 SATURN ION. I HAVE READ ABOUT MANY PEOPLE COMPLAINING ABOUT THIS PARTICULAR MOTOR BUT THEY RECALLED THE OTHER AUTOMOBILES THAT USED THE SAME ONE BUT NOT THE SATURN. THIS IS VERY DANGEROUS AND WILL CAUSE SOMEONE TO GET SERIOUSLY INJURED DUE TO A MALFUNCTION PART. *TR
Source: NHTSA WEB SITE -
2005 SATURN ION- LITTLE ROCK, AR
2005 ION COUPE - POWER STEERING LIGHT COMES ON AND STEERING BECOMES HARD TO TURN. COMES ON AFTER A FEW SECONDS IN DRIVING. STEERING IS HARD TO TURN SIMILAR TO MANUAL STEERING. *TR
Source: NHTSA WEB SITE -
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2003 SATURN ION- FRIENDSWOOD, TX
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE ACCELERATING ONTO A HIGHWAY AT 40 MPH, THE VEHICLE BEGAN TO ABNORMALLY DECELERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE A DIAGNOSTIC TEST INDICATED THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED THEY WOULD GET BACK WITH THE CONTACT TO DETERMINE IF ANY ASSISTANCE WOULD BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 74,085.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 SATURN ION- COLFAX, LA
TL* THE CONTACT OWNS A 2007 SATURN ION. WHILE TRAVELING AT 45 MPH, THE CONTACT NOTICED A WARNING CHIME FOLLOWED BY THE ILLUMINATION OF THE POWER STEERING WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE POWER STEERING HOSE WAS REPLACED. THE FAILURE RECURRED WITHIN ONE MONTH. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 76,000 AND THE CURRENT MILEAGE WAS 77,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SATURN ION- BROWNSVILLE, TX
TL* THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE DASHBOARD AND THE STEERING WHEEL BECAME EXTREMELY STIFF. THE VEHICLE WAS PULLED OVER AND UPON RESTARTING, THE VEHICLE OPERATED AS NORMAL. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY AS THE CONTACT TOOK THE VEHICLE DIRECTLY TO A LOCAL REPAIR FACILITY. THE MECHANIC ADVISED HE WOULD NOT BE ABLE TO MAKE REPAIRS TO THE VEHICLE BECAUSE IT POTENTIALLY WAS UNDER RECALL. THE MANUFACTURER ADVISED THERE WAS NOT A RECALL FOR HIS VEHICLE OR THE FAILURE. THE VEHICLE WAS NOT SERVICED. THE FAILURE AND CURRENT MILEAGES WERE 32,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 SATURN RELAY- STATEN ISLAND, NY
POWER SLIDING DOORS DON'T LATCH PROPERLY. MOTOR WILL KEEP RUNNING ON DOORS & AS YOU ARE DRIVING, IF YOU HIT A BUMP OR MAKE A SHARP TURN, THE CAR DINGS LIKE THE DOOR HAS OPENED. THE ONLY WAY TO STOP THIS IS TO PULL OVER & OPEN & THEN RECLOSE THE DOOR. *TR
Source: NHTSA WEB SITE -
2004 SATURN ION- WARREN, OH
I HAVE A 2004 SATURN ION THAT HAS POWER STEERING ISSUES. WHAT HAPPENS IS A TONE WILL SOUND AND A POWER STEERING WARNING WILL APPEAR ON THE MESSAGE WINDOW AND THEN I LOSE THE POWER STEERING. IT THEN BECOMES VERY HARD TO CONTROL THE CAR. THIS HAS HAPPENED ON THE FREEWAY, IN TOWN AND AT STOP LIGHTS. IT IS BUILDING IN FREQUENCY GOING FROM ONCE EVERY FEW MONTHS TO EVERY FEW DAYS. I HAVE HAD TO PUT MY FOUR WAYS ON AND BLOCK TRAFFIC BECAUSE THE ONLY WAY TO GET THE POWER STEERING BACK IS TO TURN THE CAR OFF AND THEN WAIT AT LEAST 30 SECONDS AND TURN THE CAR BACK ON. *TR
Source: NHTSA WEB SITE