2011 SCION XB Complaints
View complaints related to 2011 SCION XB. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2011 SCION XB. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 SCION XB- Grayson, GA
I purchased my 2011Scion XB 09/08/2010 and in the last 12 months, my scion XB has been burning oil extremely fast. I have to add oil to the vehicle approximately every 4-5 weeks. I’ve taken it to the the Toyota dealership and was advised that the only way to fix the issue is by getting a new engine. Also, every time I break, there is a grinding sound even if with new break pads, and the steering column shakes. The tires sensors have malfunctioned because even after having the tires professionally replaced or filled, the light never goes off. Lastly, the vehicle door sensors are also not working properly.
Source: NHTSA WEB SITE -
2011 SCION XB- Fallbrook, CA
The steering becomes hard to control after being on the highway for around 40-60 mins. It is hard to keep the vehicle on track because the steering is "sticky" and it takes more force to keep the vehicle in its lane, hence we wander within the lane and appear to be either drunk or not in full control. The problem is intermittent but does occur at various degrees on any given day. We are afraid there will be an accident when we cannot control correctly.
Source: NHTSA WEB SITE -
2011 SCION XB- ORO VALLEY, AZ
DEFECTIVE REAR HATCH LATCH. FREQUENTLY SHOWS TO BE UNLATCHED DESPITE BEING LATCHED. CAN'T TELL IF A DOOR IS UNLATCHED SINCE IT IS ONE INDICATOR FOR ALL DOORS ON THE INSTRUMENT PANEL. HAPPENS MOST FREQUENTLY WHEN HOT OR IF THE SUN SHINES ON REAR OF CAR. INDICATES UNLATCHED PARKED OR IN MOTION.
Source: NHTSA WEB SITE -
2011 SCION XB- HOLLIDAYSBURG, PA
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000(AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. FIORE TOYOTA (1000 S LOGAN BLVD, HOLLIDAYSBURG, PA 16648, (814) 247-0102) WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 SCION XB- JACKSONVILLE, FL
"OIL COMP RECALL" WENT TO MY LOCAL TOYOTA DEALERSHIP TALKED TO THE ASSTI SERVICE MANAGER AND WAS TOLD I COULD NOT DO THE RECALL THERE THAT I WOULD HAVE TO GO BACK TO THE PLACE THAT FIRST TESTED IT. I BOUGHT THE CAR AND IT WAS TESTED IN ALABAMA I LIVE IN FL. WENT TO THE TOYOTA DEALERSHIP AND THEY SAID IT WAS IN FINAL STAGES THAT THEY JUAT HAVE TO PREFORM THE RECALL THE FINAL STEP. WHICH IS THE WORK. THE ASSTI MANAGER WAS VERY VERY RUDE AND TOLD ME ID HAVE TO GO TO ALABAMA TO GET IT DONE. I AM LOSIBG ATLEAAT 2 QTS OR MORE OF OIL EVERY 2 WEEKS. THIS IS CAUSING ALOT OF ISSUES RUNNING WISE. MY CAT CONVERTER WENT OUT DUE TO THIS AS WELL. I WANT TO GET IT DONE AS SOON AS POSSIBLE CAUSE I HAVE A LITTLE GIRL AND ITS MY DAILY AND I DONT WANT SOMETHING TO HAPPEN.
Source: NHTSA WEB SITE -
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2011 SCION XB- LAS VEGAS, NV
I WAS DRIVING 65MPH ON THE FREEWAY SOUNDED LIKE PARTS OF THE ENGINE WERE FALLING OUT OF THE CAR. IMMEDIATELY EXITED THE FREEWAY. THE CAR DIED. MY SON AND I PUSHED THE SMOKING VEHICLE 200 FEET TO A APARTMENT COMPLEX ENTRANCE. THE VEHICLE THEN IGNITED IN FLAMES, AND I CALLED 911.
Source: NHTSA WEB SITE -
2011 SCION XB- GLENDALE, AZ
TL* THE CONTACT OWNED A 2011 SCION XB. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED A MINOR EAR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE CONTACT CALLED AN AUTO FINANCE COMPANY, BUT THEY DID NOT ASSIST. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 153,000. THE VIN WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 SCION XB- SAN FRANCISCO, CA
I BELIEVE WHAT HAPPENED TO MY CAR IS RELATED TO THE PROBLEM DESCRIBED IN TSB NO. SB0024-11R2. HTTPS://WWW.CARS.COM/ARTICLES/2007-2015-SCION-TC-XB-PISTON-ISSUE-1420682965001/. A FRIEND WHO SELLS CARS SENT ME THAT LINK SAT JULY 21. I HAD NO PRIOR KNOWLEDGE SUCH AN ISSUE EXISTED AND THAT BULLETIN WAS DATED 12.22.2015. ABOUT 2 WEEKS AGO, MY CAR SUDDENLY STARTED HAVING PROBLEMS ACCELERATING FROM THE MOMENT I TURNED IT ON AND PULLED AWAY FROM THE CURB AND THROUGHOUT THE DAY DRIVING MOSTLY ON CITY STREETS. (95% OF MY DRIVING IS ON CITY STREETS A SHORT DISTANCE FROM HOME. I AM A PROFESSIONAL DOG WALKER AND PICK UP CLIENTS' DOGS AND TAKE THEM TO CITY PARKS FOR OFF LEASH WALKS & HIKES). AFTER A FEW DAYS OF THIS, I CALLED SF TOYOTA IN DALY CITY WHERE I HAVE BROUGHT MY CAR IN FOR REGULAR SERVICING THE ENTIRE TIME SINCE PURCHASE IN MARCH 2014. I HAD TO WAIT OVER A WEEK FOR THE SOONEST APPOINTMENT THE DAY I BROUGHT MY CAR IN, IT STARTED SMOKING ON THE FREEWAY AND SHUT OFF. I CALLED A TOW TRUCK. 2 DAYS LATER, ON FRIDAY JULY 25, 2018, TOYOTA INFORMED ME THERE WAS A HOLE IN MY ENGINE AND THEY HAVE NO IDEA HOW IT COULD HAVE GOTTEN THERE. I WENT IN THE FOLLOWING DAY TO RETRIEVE BELONGINGS FROM MY CAR AND SPOKE WITH SERVICE MANAGER RAY. HE SHOWED ME THE HOLE AND A PART OF MY ENGINE THAT CAME OFF AND WAS FOUND UNDER THE HOOD SOMEWHERE, CAUSING THE HOLE- THE CONNECTING ROD. THE CONNECTING ROD WAS GOUGHED UP PRETTY BADLY AND I SAW ANOTHER PIECE OF IT STUCK DOWN SOMEWHERE. THE HOLE HAD WHAT LOOKED LIKE METAL SHAVINGS IN IT AND I ASKED IF THAT WAS WHY THE ROD WAS GOUGHED UP AND IF THAT'S WHAT THE METAL SHAVINGS WERE FROM AND RAY NODDED YES AND SAID MOST LIKELY YES. HE TOLD ME IF I WANTED TO TRY AND GET ANY ASSISTANCE FROM TOYOTA, I WOULD HAVE TO PAY $2-3K TO HAVE THEM REMOVE AND INSPECT MY ENGINE AND THAT THERE WOULD BE NO GUARANTEE THEY WOULD HELP.
Source: NHTSA WEB SITE -
2011 SCION XB- SANTA ROSA, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3400000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILL WRIGHT TOYOTA AT (661) 398-8697 (5100 GASOLINE ALLEY DR, BAKERSVILLE, CA 93313) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT THEN CALLED NORTH BAKERSFIELD TOYOTA AT (661) 615-1100 (19651 INDUSTRY PKWY DR, BAKERSFIELD, CA 93308) WHERE IT WAS ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 SCION XB- SACRAMENTO, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 SCION XB. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MAITA TOYOTA OF SACRAMENTO (2500 AUBURN BLVD, SACRAMENTO, CA 95821 (800) 640-6248) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE