SCION Complaints
View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 SCION XD- UPLAND, CA
TL* THE CONTACT OWNS A 2014 SCION XD. THE CONTACT STATED THAT WHILE PARKED, THE REAR OF THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT THERE WAS A WIRE SHORTAGE IN THE REAR PASSENGER SIDE LIGHT. A POLICE/FIRE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 999.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 SCION XD- SANTA ANA, CA
WHILE CAR RUNNING ON THE LOCAL ROAD, APPROX. 40 MPH, REAR WINDOW FROM DRIVER SIDE ROLLED DOWN ITSELF AND A LOT OF SMOKE STARTED COMING OUT FROM POWER WINDOW MASTER SWITCH CONTROLS AND FROM DRIVER SIDE WINDOW, INSIDE. TWO OF FOUR SWITCHES FROM MASTER SWITCH CONTROL THEN MELTED AND PUSHED ALL THE WAY DOWN, SEEMS LIKE THE BOTTOM PART OF THOSE SWITCHES CAUGHT FIRES OR SOMETHING, HOWEVER, NO FIRE WAS VISIBLE FROM THE EXTERIOR. WAS THEN PULLED TO THE BUSINESS PARKING LOT AND TURNED OFF THE ENGINE. THE SMOKE THEN SLOWLY STOPPED. CAR TOWED TO AND PARKED AT LOCAL TOYOTA/ SCION DEALER SIDE WAY, SERVICE CONSULTANT CHECKED MY VIN AND INFORMED THAT THERE WAS NO RECALL FOR THIS PARTICULAR VIN. (VISIBILITY: POWER WINDOW DEVICES AND CONTROLS RECALL DATE: 10/10/2012 DOES NOT INCLUDE THIS PARTICULAR VIN) WAS THEN CONTACTED SCION RECALL SAME DAY AND THEY STARTED A FIRE CASE FOR INVESTIGATION, 3 DAYS LATER CASE MANAGER LETTING ME KNOW THAT TO COMPLETE THEIR INVESTIGATION OF THE CAUSES COULD TAKE UP TO A MONTH? THEY WANTED TO HOLD MY CAR AT THE DEALER UNTIL INVESTIGATION IS COMPLETED, WITHOUT AN ESTIMATE OF COMPLETION DATE AND THEY OFFERED NO LOANER CAR OR RENTAL REIMBURSEMENT? WHY NHTSA CAMPAIGN NUMBER: 12V491000 -- AFFECTED -- TOYOTA SCION XD 2008-2009 -- THEN WHY THIS VIN WITH THE SAME DEFECTIVE WAS NOT PART OF THE RECALL? *TR
Source: NHTSA WEB SITE -
2008 SCION XB- SAYVILLE , NY
TL* THE CONTACTS OWNS A 2008 TOYOTA SCION XB. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE VEERED TO THE RIGHT. THE CONTACT DISCOVERED THAT THE CONTROL ARM WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2006 SCION TC- SAN DIEGO, CA
AS MY DAUGHTER WAS DRIVING DOWN THE FREEWAY, FOR NO APPARENT REASON, THE MOONROOF SHATTERED. THIS SEEMS TO BE A REOCCURRING PROBLEM WITH THIS PARTICULAR CAR. TOYOTA NEEDS TO ADDRESS THIS, NOW! *TR
Source: NHTSA WEB SITE -
2008 SCION TC- ROANOKE, VA
ENGINE IS BURNING LARGE AMOUNTS OF OIL BETWEEN SCHEDULED 5000 MILE OIL CHANGES. THE FIRST TIME THIS HAPPENED WAS IN AUGUST 2014. WHILE DRIVING MY OIL LIGHT CAME ON. I STOPPED AND CHECKED THE DIP STICK TO FIND THAT THE ENGINE WAS COMPLETELY OUT OF OIL. AT THIS TIME I CHECKED FOR LEAKING OIL IN MY GARAGE AND WAS UNABLE TO FIND ANY. I ASSUMED THAT POSSIBLY THE DEALERSHIP DID NOT PUT ENOUGH OIL IN THE VEHICLE DURING THE LAST SCHEDULED OIL CHANGE. THE SECOND TIME THIS OCCURRED WAS ON 12/14/14. MY OIL LIGHT CAME ON AGAIN WHILE DRIVING AND WHEN I PULLED OVER REALIZED I HAD NO OIL IN MY CAR AGAIN. STILL NO LEAKING FOUND IN MY GARAGE. I AM SURE IT HAD ENOUGH OIL IN IT AFTER THE LAST OIL CHANGE WHICH OCCURRED BETWEEN THE TWO INCIDENTS. AFTER HAVING THE OIL CHANGED THE LAST TIME I CHECKED THE VEHICLE TO BE SURE THAT IT HAD ENOUGH AFTER LEAVING THE DEALERSHIP. *TR
Source: NHTSA WEB SITE -
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2006 SCION XB- AUBURN, CA
I WAS ON MY WAY HOME FROM WORK AND WHEN I CAME TO A STOP LIGHT, I TRIED TO COME A STOP AND WHEN I TRIED TO BRAKE THE CAR KEPT DRIVING AND I WRECKED IN TO A FENCE AND CRASHING INTO A TREE. *TR
Source: NHTSA WEB SITE -
2010 SCION XB- CARNEGIE, PA
UNINTENDED ACCELERATION - AT VERY LOW SPEED, WITH FOOT ON BRAKE, ENGINE REVVED AND CAR SURGED. THIS HAS NOW OCCURRED THREE TIMES. *TR
Source: NHTSA WEB SITE -
2007 SCION TC- SAN ANTONIO, TX
I WENT TO WALMART TO GET A OIL CHANGE, BUT THEY REFUSED TO CHANGE THE OIL BECAUSE THE OIL STICK WASN'T REGISTERING ANY OIL. I WAS TOLD TO ADD 2 QTS. OF OIL AND THEN THEY WOULD CHANGE THE OIL. I NOTICED RECENTLY THAT AGAIN MY OIL STICK ISN'T REGISTERING ANY OIL. I HAVE NO OIL LEAKS OR SPILLS AROUND MY VEHICLE WHEN I PARK. *TR
Source: NHTSA WEB SITE -
2007 SCION TC- CHARLOTTE, NC
THE TEMPERATURE WAS ABOUT 50 DEGREES AND SUNNY I HAD JUST LEFT CHURCH SERVICES SO THE CAR HAD BEEN SITTING OUT IN THE PARKING LOT FOR ABOUT 4 HOURS. I WAS IN THE CAR DOING ABOUT 40 MPH AND I HEARD A POP-LIKE THAT OF A CHAMPAGNE BOTTLE- AND WHAT SOUNDED LIKE SAND ON THE FLOOR. I LOOKED AROUND TO MAKE SURE A BUG OR REPTILE HADN'T GOTTEN INTO MY CAR. I DIDN'T THINK ANYTHING ABOUT IT. THIS MORNING 12/3/2014 TEMPERATURE AROUND 43 DEGREES AND NOTICED THAT MY GLASS WIND DEFLECTOR WHAT SHATTERED AROUND THE EDGES. I'VE NEVER HAD ANY ISSUES WITH THE CAR AND I LIVE IN A GATED COMMUNITY SO I DIDN'T THINK THAT IT WAS AN ACT OF VANDALISM. I SPENT 3 YEARS IN ALASKA AND I KNOW WHAT FROZEN GLASS COULD DO IF EXPOSED TO DIRECT EXTREME HEAT. THIS WAS NOT THE CASE. I AM LOOKING INTO GETTING IT REPLACED BUT JUDGING FROM THE FORUMS AND THIS SITE DOESN'T SEEM LIKE TOYOTA WILL COVER MY 2007 SCION TC WHICH I THINK IS A VERY DISHONORABLE THING TO DO. MANY TC OWNERS ARE HAVING A TIME WITH VEHICLES THAT HAVE INCURRED THIS ISSUE THAT THEY DIDN'T CAUSE AND COULDN'T PREVENT. *JS
Source: NHTSA WEB SITE -
2004 SCION XB- WATERBURY, CT
TL* THE CONTACT OWNS A 2004 TOYOTA SCION XB. THE CONTACT STATED THAT THE REAR HATCH HANDLE FRACTURED. THE CONTACT WAS NOT ABLE TO OPEN THE HATCHBACK FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE