SCION Complaints

View complaints related to SCION. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 SCION TC
    - MIAMI, FL

    THE ENGINE IN MY 2009 SCION TC HAS BEEN BURNING OIL INTERNALLY. I HAVE BEEN TOLD BY FOUR DIFFERENT MECHANICS THAT THIS IS A SAFETY HAZARD BECAUSE IT CAN BE DANGEROUS IF THE CAR RUNS OUT OF OIL WHICH IT ALMOST DID. TOYOTA CONSTRUCTED THE ENGINE IMPROPERLY AND THE ENGINE NEEDS TO BE REBUILT WHICH INVOLVES REPLACING THE INTERNAL PARTS OF THE ENGINE SUCH AS THE RINGS AND PISTONS. AFTER TAKING THE CAR TO THE DEALER, TOYOTA REFUSED TO GIVE ME THE DIAGNOSIS OF THE PROBLEM BUT OFFERED TO REBUILD MY ENGINE AT FULL COST. AFTER DOING SOME RESEARCH, IT HAS BEEN BROUGHT TO MY ATTENTION THAT EVERYONE WHO PURCHASED A CAR MADE BY TOYOTA WITH THE 2AZ-FE ENGINE IS HAVING THE SAME EXACT PROBLEM WHICH CAN BE VERY DANGEROUS. I AM HAVING TO ADD OIL TO MY CAR WEEKLY DUE TO THE OIL CONSUMPTION PROBLEM. OTHERS WHO HAVE CARS WITH THE 2AZ-FE ENGINE MAY NOT BE AWARE OF THE PROBLEM, WHICH CAN BE DANGEROUS IF THEY RUN OUT OF OIL. TOYOTA SHOULD RECALL THE ENGINE DUE TO SAFETY CONCERNS AND MAKE THE APPROPRIATE REPAIRS. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION TC
    - FLORAL PARK, NY

    TL* THE CONTACT OWNS A 2008 TOYOTA SCION. THE CONTACT STATED THAT SHE WAS UNABLE TO OPEN THE HATCHBACK DOOR DUE TO THE BACKDOOR GARNISH ASSEMBLY SEPARATING FROM THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SCION XD
    - RICHMOND, TX

    TL* THE CONTACT OWNS A 2008 TOYOTA SCION XD. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 09V338000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 SCION XD
    - RICHMOND, TX

    TL* THE CONTACT OWNS A 2008 TOYOTA SCION XD. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V169000 (SEATS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 SCION TC
    - DALLAS, TX

    EXCESSIVE OIL CONSUMPTION. TOYOTA REPORTS A TSB REGARDING A PISTON ISSUE. MY ENGINE COULD BE AT RISK ON BREAKDOWN. TOYOTA WAS AND HAS BEEN AWARE OF THE ISSUE SINCE 2007 BUT CONTINUED TO SELL VEHICLES WITHOUT FIXING THE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION TC
    - THE WOODLANDS, TX

    EACH TIME I BRAKE, MY OIL LIGHT CAME ON. WENT TO THE LUBE PLACE, AND WAS ALMOST OUT OF OIL. NO LEAKS, BUT BLACK SMUT IN EXHAUST PIPE. SEEM TO BE BURNING EXCESSIVE OIL. RESEARCHED ON INTERNET, AND IS A RECOGNIZE PROBLEM WITH TOYOTA CARS. TOYOTA ISSUED A TECHNICAL BULLETIN TO ITS DEALERSHIP. DEFECTIVE PISTONS WERE USED IN MANUFACTURING THE CARS, BUT THERE IS NO RECALL. TOYOTA TOLD ME IT'S NORMAL FOR THEIR CARS TO BURN A QUART OF OIL EVERY 800 TO 1,000 MILES, TO CHANGE MY OIL AT 3,000 MILES (WHICH I NORMALLY DO), TO CHECK IT EVERY 1,200 MILES AND TOP OFF IN LOW. UNACCEPTABLE. WHY WOULD I BUY A BRAND NEW CAR WITH DEFECTIVE PARTS? AND WHY SHOULD A MANUFACTURER THINK IT'S OK TO MAKE AND SELL CARS WITH DEFECTIVE PARTS? WHY ARE THEY NOT HELD RESPONSIBLE FOR BASICALLY STEALING FROM PEOPLE? THE SOLUTION IS TO REPLACE THE ENGINE AT A COST OF AROUND $6,000 (ABOUT 25% COST OF A NEW CAR). *TR

    Source: NHTSA WEB SITE
  • 2008 SCION XB
    - OLYMPIA, WA

    I RECENTLY EXPERIENCED A "SUDDEN ACCELERATION INCIDENT". OUR 2008 SCION XB WAS DRIVEN OVER 122,000 MILES WITHOUT MAJOR MALFUNCTION UNTIL 3:30 PM ON SEPTEMBER 26 2014. THEN, AFTER STOPPING AT OUR MAILBOX ON THE LEFT SIDE OF THE ROAD, I PROCEEDED 15 FEET TO OUR DRIVEWAY ENTRANCE AND MADE A LEFT TURN TO POSITION THE CAR TO PASS THROUGH OUR GATE, ABOUT 20 FEET AHEAD. MY SPEED WAS UNDER 5 MPH. I MAY OR MAY NOT HAVE TOUCHED THE BRAKE AND/OR ACCELERATOR PEDAL TO ADJUST SPEED. SUDDENLY, THE ENGINE ROARED INTO WIDE-OPEN-THROTTLE AND THE CAR LURCHED FORWARD. THE CAR WENT THROUGH THE GATE, GRAZING THE LEFT GATEPOST, WHICH SHATTERED THE LEFT-FRONT HUBCAP AND SHEARED OFF THE LEFT MIRROR MOUNT. THE CAR THEN CAREENED DOWN OUR DRIVEWAY WHILE I ATTEMPTED TO STEER AND APPLY THE BRAKE. AFTER ABOUT 2 SECONDS, DURING WHICH THE CAR TRAVERSED ABOUT 100 FEET DOWN THE DRIVEWAY, THE ENGINE ABRUPTLY SLOWED TO NORMAL AND THE BRAKES STOPPED THE CAR. DAMAGE INCLUDED THE SHEARED-OFF LEFT MIRROR ASSEMBLY, LEFT-FRONT HUBCAP, AND MINOR DENTING OF THE LEFT-FRONT WHEEL WELL. THE CAR ENGINE HAS BEHAVED NORMALLY SINCE BUT HAS NOT BEEN DRIVEN BEYOND OUR DRIVEWAY. I EXPERIENCED NO IMPACT OR INJURY, ASIDE FROM SHOCK. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION XD
    - SICKERVILLE, NJ

    TL* THE CONTACT OWNS A 2008 TOYOTA SCION XD. THE CONTACT STATED THAT AFTER SERVICING THE VEHICLE UNDER NHTSA CAMPAIGN: 14V169000 (SEATS), SHE WAS UNABLE TO PROPERLY ENTER THE VEHICLE AND HER LEG HIT THE STEERING COLUMN WHEN DEPRESSED THE BRAKE PEDAL. THE CONTACT MENTIONED THAT THE SEAT WAS ADJUSTED FAR BACK BUT THE FAILURE PERSISTED. IN ADDITION, THE CONTACT STATED THAT THERE WAS NO FAILURE PRIOR TO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,644.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 SCION TC
    - KALAMAZOO, MI

    RIGHT FRONT BRAKE NOT RELEASING WORE BRAKE PAD DOWN TO NOTHING. DISCOVERED BRAKE OVERHEATING SOUNDED LIKE A WHEEL BEARING FAILING BUT MECHANIC DISCOVERED BRAKE NOT RELEASING. *TR

    Source: NHTSA WEB SITE
  • 2008 SCION XD
    - TOLEDO, OH

    I WAS DRIVING MY 2008 SCION XD WITH A MANUAL TRANSMISSION HOME FROM ERRAND RUN, CLOSE TO HOME. NEAR A BUSY INTERSECTION, THE GEARS FAILED. NO WARNING, NO ENGINE LIGHT. A KIND GENTLEMAN HELPED ME PUSH THE CAR INTO A NEARBY PARKING LOT. DURING THE AUTOPSY, MY MOST EXCELLENT MECHANIC DETERMINED THAT THE THROW-OUT BEARING IN THE CLUTCH BROKE. THE CAR HAS ONLY 24,300+ MILES. THE PART'S FAILURE WAS NOT CAUSED BY IMPROPER USE OR EXCESSIVE WEAR! THIS WAS A FAULTY PART. I CAN ONLY THANK A HIGHER POWER THAT I WAS NOT ON A HIGHWAY OR IN HEAVY TRAFFIC WHEN THIS HAPPENED, BECAUSE THERE WAS FULL LOSS OF CONTROL OF THE STEERING SYSTEM & MOBILITY. GUESS IT WASN'T MY DAY TO DIE IN A HORRIBLE CAR CRASH. CALLED TOYOTA TO ASK FOR REMUNERATION FOR THE $1,350 REPAIR JOB AND THE $140 FOR THE RENTAL CAR BECAUSE THE REPAIR TOOK A WEEK. THE PART IS COVERED BY THE WARRANTY, BUT TOYOTA REFUSED TO PAY FOR ANYTHING BECAUSE THE REPAIRS WERE NOT PERFORMED AT A TOYOTA DEALERSHIP! APPARENTLY TOYOTA PUTS THE "T" IN STUPID - AND HOW MANY CLASS ACTION LAWSUITS ARE THEY FIELDING THIS WEEK? LOOKING FOR SOLUTIONS, I CONTACTED STATE ATTORNEY GENERAL'S OFFICE HELP LINE. HOPEFULLY THE AG'S CASE WORKER WILL BE A BETTER RESOLUTION THAN "NO, WE WON'T PAY FOR THE FAULTY PART THAT IS UNDER WARRANTY BECAUSE ONLY PEOPLE WITH SPECIAL TOYOTA DECODER RINGS ARE ALLOWED TO FIX IT." RIDICULOUS. ONE RING TO RULE THEM ALL AND IN THE DARKNESS BIND THEM! *TR

    Source: NHTSA WEB SITE